At startup, I get the message "Windows needs to install driver software for your UNKNOWN DEVICE" I am unable to use a Canon Pixma HP280 printer.

Have talked at length with cannon Tech I informs me that the problem is not a problem of hardware and Microsoft Software

I've seen several posts on a 'SPOOLER PROBLEM'

Manual Cannon don't mention spooler.

My system is Windows Vista Home Basic 32-bit.

Thank you

Go to the Device Manager and see if "other devices" is listed, then uninstall it.
If the device is connected before the driver being installed or the driver was not installed correctly, the device will appear under 'Other devices' or 'unknown '.

see this:

Service and Support
http://www.USA.Canon.com/Cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp280?selectedName=ServiceAndSupport

Click on "Frequently Asked Questions", then click on "remove [device] of Device Manager.

Tags: Windows

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