at the opening of first cc 2014 pro - error "your application appears to be damaged, please reinstall the application.
opening of first cc 2014 pro I get an error "your app appears to be damaged, please reinstall the application. I reinstalled several times, deleted all the adobe software applications on my mac and reinstalled. but I stil get the same allert. What can I do?
Uninstall (using adobe uninstaller), cleaning by use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6 and then reinstall it using an uncorrupted installation file (IE, control file size).
Available downloadable Setup files:
- Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | 9,8 | 9 standard
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
- Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
- Lightroom: 6| 5.7.1| 5 | 4 | 3
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
Tags: Adobe
Similar Questions
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When I opened the first or After Effects and load a project, I get error message saying: "your application appears to be damaged, please reinstall the application. I reinstalled the app now twice and the error message is still there. What can I do?
[CC 2015 / Mac OSX 10.10.4]
1) click on the Finder and search options listed next to the Apple icon located in the upper left corner of the screen and click on the "Go" menu button and select 'utilities'.
(Applications > Utiliites)
Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.
2)
Click on the link below and download & run the cleaning of Adobe tool:
Select "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. "
3)
Click on the link below and download and install Adobe Application Manager.
http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager8.0_all.dmg
Once installation is complete, the installation box will disappear "
Then open the Applications folder and locate the Adobe Application Manager icon and double-click it.
It will start the update process.
Once the update process is finished, launch After Effects CC app and check,
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So I tried to contact the support of cat for the last hour and no response. I talked to them earlier creative cloud has frozen my application and they talked me through how to fix this. However, now when I try to open one of my apps downloaded as Photoshop or InDesign, it gives me these messages:
"The installation of your application appears to be damaged, please reinstall the application.
"Adobe Application Manager, necessary for the performance of your product, is missing or damaged.
Please download a new copy of Adobe Application Manager of
http://www.Adobe.com/go/applicationmanager_uk ."
I tried to reinstall all applications and download a new copy of adobe Application Manager, but still there is no change. I am currently working with an OS X 10.9.5
Thank you!
Natasha,
The error message "Adobe Creative cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the http://www.adobe.com/go/adobecreativecloudappcreative cloud "means that the creative Application of cloud installation was not successful. I recommend you to uninstall the application, manually delete the files listed below and try the installation again.
WINDOWS: C:\Program Files (x 86) \Common Files\Adobe\OOBE & C:\Program Files (x 86) \Common Files\Adobe\AdobeApplicationManager.
MAC: / Library/ApplicationSupport/Adobe/OOBE & / Library/ApplicationSupport/Adobe/AdobeApplicationManager.
Please let us know if it works for you.
Kind regards
Guinot
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With the help of CC2015 on osx 10.9.5. I've done everything suggested here: all uninstalled, used Adobe Cleaner, just reinstalled. I always get the message. I couldn't find the "Adobe Creative Cloud Tool.log Cleaner' file after executing it... did a search on computer - not here. I can still use the programs, but the error message is boring!
Make sure you cc desktop application is up-to-date (by signing and leave your application and then from and connecting to your application).
If this does not resolve the problem,
1. turn off all antivirus
2 uninstall all cc
3. clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems
4 restart your computer
5 re - download the application of office cc, https://creative.adobe.com/products/creative-cloud
6. install the application and use it to install your programs of cc.
or contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
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I install the app, he managed... Yet whenever I tried to run I got this massage...
I use Mac and using the serial number that I got when I bought the software.
Any idea?
Thank you
reset your preferences-
Acrobat: https://forums.adobe.com/thread/1595848?start=0&tstart=0
Adobe media encoder: https://forums.adobe.com/thread/1713540
Legacy: http://helpx.adobe.com/after-effects/using/preferences.html
hearing: https://forums.adobe.com/thread/1079494
Bridge: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html
Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
InCopy: https://forums.adobe.com/thread/526990
InDesign: https://forums.adobe.com/thread/526990
Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
Photoshop: https://forums.adobe.com/thread/375776
Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
If that fails, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall
-
Acrobat pro XI: "installation damaged, please reinstall application."
Hello
I had Acrobat Pro XI of the trial running in my mac OS X 10.7.5. She was having problems - I could not seem to use the toolbar aside, no tab unfolded to display options - so I tried uninstalling with the uninstall file and redownload Adobe Application Manager. installation went smoothly, but at the time I tried to launch the program of a litlte window appears displaying the message: "your installation appears to be damaged, please reinstall the application."
I did about 7 times now, still getting the same resust. I tried to uninstall as the first time, using mackeeper to remove all files, I even deleted the adobe acrobat folder in the library. always the same result. Also, I have illustrator and photoshop and did not erase all files from adobe.
could someone help me please?
Thank you
Hello!
I got AAM and downloaded Acrobat from there. Installed and got it working! InDesign too! It seems that the conflict was Assistant to download only. releived so now. Thanks for your time anyway!
-
I went to use regular programs such as first today and hearing - at the launch I got the message error "installing your application appears to be damaged, please reinstall the application" - I CC application work fine until today? I don't know what to do
Hi Sean
Uninstall the creative cloud
Run the CC cleaning tool: use of the Adobe Creative Cloud cleaning tool to solve installation problems
Navigate to the OOBE folder.
Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
Mac OS: /users/
folder/Library/Application Support / Adobe / OOBE Rename the file opm.db in opm_old.db
Installation CC: DOWNLOAD Adobe Creative Cloud apps | CC free trial Adobe
Try to open the Premier Pro or hearing.
I hope this helps.
Thank you
Varun
-
Hello
I work with Mac, 10.11.2. whenever I start one of my Adobe Apps West this warning saying "the installation of your application appears to be damaged, please reinstall the application.
We´re talking about Indesign/Photoshop/Illustrator, CS6. (not CC!)
Can please someone tell me how to do this? I can download apps twice? It s not as if I had the DVD with the Apps autour.
I really don't´t know anything about...
What should I do?
Thanks to you all!
Simone
kglad links in response to #1 here can help https://forums.adobe.com/thread/2017859 for downloads
CS6 and previous programs have not been tested and will not be updated to run on Mac El Capitan
-which means you are trying to use CS6 and earlier at YOUR risk of having problems
There are problems with Mac 10.11 El Capitan and the old known programs
-Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html
-See answer #5 in https://forums.adobe.com/thread/1965850 for several solution links
-
Understand more about Adobe e instale los programas in mi pc, preo al open first cc 2015 este error filed Activation appears, we cannot activate creative cloud. that hacer debo?
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Adobe first CC install your app appears to be damaged
I just downloaded a trial of Adobe CC 2015. I installed the first Pro and Media Encoder. It worked the first time and I created a small project.
Now when I run the program I get "installation of your application seems to be damaged please reinstall the application.
I reinstalled three times including using the adobe CC cleaner between installs.
If OK this warning box, I get directly in. So his work outside the warning to harass
Max OSX V10.9.5 I3 8 GB of RAM.
I have installed this CS5, and I don't want to uninstall until I finished the trial
Tony
Hello
Please update/install Application Manager from the link below. Restart the machine, and then locate the error.
Adobe - Adobe Application Manager: for Macintosh: Adobe Application Manager
Vinay
-
Why my project first pro cs5.5 opened as creative cloud when I do subscribe to creative cloud keith
Thank you for your help no I don't have any apps cc on the computer, but what I did to restore to a previous date pre windows 10 and that seems to have solved the problem many thanks again keith
-
First cc 2014 pro does not show the keyboard shortcut
I tried several times, but the first does not show me the keyboard shortcuts window.
Any idea?
I'm working on an imac 27 (end of 2011) with 16 GB of ram, i7 and osx 10.7.5
Hi marco,.
MAC OS 10.7.5 isn't an operating system that is supported for the version of first Pro CC 2014. So, I propose you to update your MAC to 10.8 or later.
http://helpx.Adobe.com/Premiere-Pro/system-requirements.html
Kind regards
Vinay
-
First cc 2014 pro crashes when you drag media
I know this has been asked several times, but none of the solutions seem to work for me.
On a new iMac 3.4 GHz Intel Core i5, 8 GB of RAM
NVIDIA GeForce GTX 775M 2048MB
OS X 10.9.4
All software developed to date.
When you drag even a picture of the source monitor, program crashes instantly.
Extremely frustrating, need to work now...
Thanks in advance for any thoughts
David
All resolved.
There was an update of software not yet completely installed.
-
How can I reinstall my creative cloud? Is there another solution to the error: 1?
Hi Max,.
This article may help: https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
-Dave
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Code error "cd device driver is not installed, please reinstall the program.
I bought a new computer with Windows '8' that I have photoshop elements 5.0 and it took to install it fine, but I get the error code when I try to save my photos.
try running in compatibility mode.
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