Attempt to remove program. Program will not delete

I click on ad/change programs. Then click on the program to change, and then click CHANGE/REMOVE.  Now, nothing happens - it does not work but not I can't close this screen yet. I tried to turn off the computer, and when I turn it back on this same screen is still there-don't can't reduce it, can't delete it? ANY suggestion would be appreciated! Thank you

First, make sure the hour, the date/year & time zone are set correctly

Clear your Temp File/Cache. The cleaning system (compensation to all temp/tmp folders and included the content offline, clear the tif browser, delete cookies, do a disk cleanup.)

http://winhelp2002.MVPs.org/delcache.htm>

(Important: one of the normal steps in the removal of malware is to completely erase all temp files)

Click Start > all programs > Accessories > System Tools > Disk Cleanup

http://www.WinHelp.us/index.php/Windows/enhancing-Windows-performance/free-up-disk-space-in-Windows.html>

Better and easier to use - CCleaner.

Download the basic build (slim) via

http://www.CCleaner.com/download/builds.aspx>

The basic build (slim) does not contain the toolbar disgusted

Cleaning DO NOT USE ANY Advanced options. TOUCH NOT THE REGISTRY. At least not for now.

Reset.

Download a FREE program called Revo Uninstaller

http://www.revouninstaller.com/revo_uninstaller_free_download.html>. It allows to uninstall any program completely, including the files of monitoring programs. works very well, that you should have no problem more reinstall after uninstall this program.

Just don't allow the computer to restart if the part of Revo Uninstaller asks you if you want to restart now or later.

Select afterwards and let Revo finish an orphan looking for registry entries.

Reboot after Revo ends.

UTC/GMT is 18:20 on Friday 20 July 2012

Tags: Windows

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