Audio does not work (computer laptop windows 7)
Audio of my laptop does not work on anything! When I try to play audio files, it just says: "Windows Media Player may not access the file. The file may be in use, you won't have access to the computer on which the file is stored, or your proxy settings are may not be incorrect. "The volume is not muted (enabled in fact all the way to the top) and the speakers are fine. When I go on youtube or any other site that it doesn't. Can you please help. (PS. I don't have a sound card)
Hello Larry,.
You're welcome, and I'll continue to help you with this issue until it is resolved.
Can you download the FixIT again and when he talks about this error, click on where it says "to download a utility to resolve this issue, click here.
What are the results to start your computer in safe mode?
Go to http://www8.hp.com/uk/en/drivers.html and select "Search now" on the right side. Commit to any software it takes for you to download.
Once he has finished to detect your device and it does appear on a screen, select the option that says "downloads of software and the driver. Select your operating system from the list, then scroll down to the "audio" driver and select 'download '.
Let me know the status of the issue after following the steps above.
Thank you.
Tags: Windows
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