Audio is OK until the PP CS5.5.2 is open to all the other audio fails and PP works

This could be an Nvidia, Windows 7 64 bit, Matrox MX02, Premiere Pro CS5.5, ASUS P5E Deluxe problem or a bit of everything.



When I start the system, audio system, CDs and mp3 files work.


When a launch of first Pro CS5.5.2 audio works replaying in PP and the system of files as mp3s continue to play.


When I close Windows Media Player and re - open the audio only one that works is the PPCS5.5.2


This only happens after that PP is open.


When I reboot everything is back to normal, until the PP is open.


All the other audio fails, sound system, CD and mp3 files


The audio is routed to the Matrox MX02 with 5.5.1 drivers not the SoundMax card on ASUS P5E deluxe with the latest drivers and BIOS.


This is consistent. I have not a clue as to what is at the origin of the problem. Matrox is studying the MX02.

I use the driver with a GeForce GTX 560 Ti 280.26


Any help will be appreciated

Technical support Martrox

We have been able to reproduce the problem and reported your steps in our Engineering Department.

We will discuss the updates as soon as we have not.

Preferences

Audio output mapping on: Premiere Pro WDM Sound.

The audio material value: Premiere Pro WDM Sound

The ASIO value: speakers (Matrox WDM audio device THE)

Reader: Reader of Matrox

Table of mixing Windows - speakers (Matrox WDM audio device THE)

Remote control audio/speakers/panel Matrox WDM set as default

ASUS P5E Deluxe

Driver RealTek SoundMAx 6.10.2.6585 latest driver for W7 64-bit

MX02 audio driver 5.5.1.44

the properties of the sequence:

Sequence 01

1920 x 1080

00-03; 11; 02, 29.97 FPS

48000 Hz - Stereo

I've loaded a different sequence and changed Matrox settings accordingly. The problem remains the same.

Sequence 01

720 x 486

00; 00; 00; 00, 29.97 FPS

48000 Hz - Stereo

1080 p 29.97

Matrox AVI CODEC

Type: MPEG Movie

File size: 623,1 MB

Image size: 1920 x 1080

Frame rate: 29.97

Audio Format: 48000 Hz - compressed - stereo

Project Audio Format: 48000 Hz - 32 bit floating point - stereo

Total time: 00:02:23:21

Average: 4.3 MB/second

Pixel format: 1.0

Video shot on pixels Sony PMW EX1 Square Native 1920 x 1080 MP4 imported by PP CS5.5.2

NVIDEA GeForce GTX 560 Ti

driver 8.17.12.8026

Latest updates of W7 installed

Tags: Premiere

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