Programs cannot connect to the internet, while IE8 and firefox work very well on the internet.

I used google chrome as my default browser, but one day it stopped working, while firefox and IE always worked / work fine now.  When google chrome no longer works, all my programs stopped to connect to internet, like Skype, itunes, WMP, etc.  The itunes gives error me is "make sure that your network connection is active and try again.  When I download programs through to firefox or IE8, now my default, they download but used to install or connect to the internet (I tried to reinstall chrome after that deletion but it will not be completed).  I was certain this isn't the router or the Internet itself, my wireless works very well to navigate through the Internet and other computers on the network do not have this problem. problem when I connect to other wifi networks.  The help and support center will not be to the point after that I click on it.  I use windows xp sp3 home edition 2002.  I looked through the other threads to see if I can solve the problem, check the exceptions in the firewall, disabling firewalls and other security, running an antispyware/malware, someone suggested (super antispyware), lowered or disabled security settings, but all without success.  I don't know what to do at this point but to restart the system.  Please help, any suggestions?  Thanks in advance.

Hi unlucky2013,

Follow the steps from the link below: Windows XP Internet programs cannot connect to the Internet through the connection broadband:http://support.microsoft.com/kb/307164

With regard to:

Samhrutha G S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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