Audio options Dell half visible only

Hi, I have a strange problem.

I have a Dell XPS L702X with Sound Blaster and Realtek High Definition Audio.

Normally when I plug my headphones, I get a pop up option which asks me to choose what I plugged in, usually headphone/speaker on 2 of my 3 ports. However, sometimes, this option is visible half, it is as if the window is converted to right. Its a little hard to explain, check out the picture here:

https://docs.Google.com/file/d/0B7oaVJx3juiKTEM2blAtSTQ0Yzg/edit?USP=sharing

Now, it's OK if I could up/down arrows and the Enter key, click on the 'OK' button, but the application does not have the key (really bad design - I'm a software developer!). You can only use the mouse, and you cannot drag the screen in the display using the top bar. Therefore, you cannot select option you want when it appears.

It is not all the time however, it appears randomly. Sometimes, it appears normally, sometimes not. But it is very frustrating that the application cannot be controlled keyboard. Seriously, someone in the software team that designed this needs a foot in the ass!

Oh and to resolve this problem, open the Task Manager and close the Realtek HD Audio Manager process. You will then need to launch 'Audio Dell' through your menu. Unplug the headphones, plug them in. Most of the time it works on the first try, but sometimes it takes 2 or 3 (or about 8 or 9 is my maximum!) attempts before working. Rinse and repeat until this successful. Close and restart seem less reliable than that, for some strange reason, I suspect that some sort of configuration is saved when you restart because the process is closed securely.

Tags: Dell Laptop

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