Audio problem with hp pavilion sleekbook 15 PC

Hello

The audio on my HP Pavilion Sleekbook 15 PC turns on and off too often. Once the audio is gone, I am able to get the audio again after that I restart my laptop 4 - 5 times. Kindly help.

Kind regards

Lencou

Hello

Try the following.

Open windows control panel, open Windows Update, select "View update history" in the left pane and then select "Installed updates" link in the next window.

Locate the KB2962407 update, right click and choose uninstall.  Once completed, restart the computer, open windows control panel, open Windows Update and select "Check for updates".  You will see the update that you have uninstalled just offered once again - right click and select "Hide update".

When windows has reloaded, use the Recovery Manager to reinstall your original IDT HD Audio driver as it is stated in the document at the link below.

Recovery Manager - Windows 8.

Kind regards

DP - K

Tags: Notebooks

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