Remote Desktop connects then disconnects


We have a Terminal Server 2008 license. Customers are XP/2003/Vista. We are facing a problem of disconnection intermittent rdp. Remote Desktop connects, disconnects immediately and automatically connects again. Does ina lines, sometimes the connection continues and was it disconencts again.


Hi VenukaTiku,

Your question of Windows is more complex than what is generally answered in the Microsoft Answers forums as it is related to connect to the server. Appropriate in instances of Windows Server.

Please post your question in the Forums of Windows Server.

Tags: Windows

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  • Remote Desktop connects then stops after a few seconds

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    I want to run the OpenVPN server on one VLAN separated to prevent users to see my internal network and only sees another NAS.  I also use the VPN to offer our few users (3) the ability to connect and use my static IP address.

    I have a router TP-Link-ER-6120.  I can configure the three ports to run in 3 separate VLANS.  When I configure the VPN server works on my regular network to exploit the VLAN1 and VLAN2, I can always connect to OpenVPN and all I want to do works (NAS and Internet access with my static IP).  However, when I try to establish a Session to the VPN server computer remote desktop, I get the login and enter my user name and password.  I see the remote desktop window, open and usually see the remote desktop wallpaper and loading the desktop icons.  Then it crashes.  If he does until I can see the desktop, it automatically attempts to reconnect.  If she makes it that far, it stops with a window that says Remote Desktop connection has been disconnected.

    If I come back in the configuration of the router and change the configuration of VLAN for the server VPN is on the same virtual network, I can connect and the remote desktop connection is successful, as long as the customer is located on my network.  If I connect the Client to the VPN server from outside my network in this configuration, the remote desktop will always fail in the same manner described above.  I also have a QNAS on my network with OpenVPN configured and operational.  If I connect the Client computer to the QNAS, I can connect to the VPN server until the VPN server is placed in its own VIRTUAL LAN.

    Thus, work Desktop connections to local computers.

    However, since a remote off-grid remote office connections begin to work, but are stopped when connecting.

    -J' I ping the VPN server during connection attempts and never lose the connection.

    -J' used telnet to Server VPN 3389 port and it connects.

    -J' turned off the firewalls on both sides and went up to remove Symantec on the VPN and BitDefender server on the side side Client to use Windows Firewall on both.  And then disabled Windows Firewall as well and still no joy.

    Is there a setting in Windows I'm missing that allow the desktop connection remote on the LAN, but not enable during login remotely even if I can ping, telnet and usually access the rest of the network?

    Is it maybe a configuration problem on the side of the router?  Installation side route is a very simple graphic interface.  I configured for the VPN service roads and they remain in place (one for the QNAS) and one for the OpenVPN server.  I set up a static route (virtual server) for port 3389 go directly to the IP address of the VPN server, but that did nothing.

    Miss me probably something simple, but it launched my ass for weeks now.

    Any ideas?

    Hello Michael,

    Thank you for visiting Microsoft Community and we provide a detailed description of the issue.

    By the description, I understand that the problem with remote desktop connects and then stops after a few seconds on the system.

    Certainly, I understand your concern and will try my best to help you.

    To get more information about it, we have a dedicated forum where these issues are dealt with and would be better suited to the TechNet community.

    Please visit the link below to find a community that will provide the best support.

    I hope this information is useful.

    Please let us know if you need more help, we will be happy to help you.

    Thank you.

  • The computer remote Remote Desktop connection error disconnected


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    Thanks for your help.

    Hi JenniferP,

    Because the question you posted is related to the Remote Desktop connection error, it would be better suited in the Technet Windows network. Please post your question in forum Windows 7 networking:


    Jeremy K
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • How can I return Windows on the desktop after the remote desktop connection is disconnected?


    When I connect to Windows from another computer with desktop connection remote, Windows will display connection, and when I disconnect it remains this way to the login screen.

    How do I log back as it was before I am connected remotely? Or how he stop going to the total login screen?

    Thank you


    Thanks for posting your query on the Microsoft Community.

    According to the description, I understand that when you connect to Windows from another computer with windows, remote desktop connection goes to the login screen and when you disconnect, he stayed at the login screen.

    I would like to inform you that it is by default technical, it will go to the login screen.

    If you have any additional questions regarding this issue, I suggest you to post your query on TechNet forum.

    The problem you are having is better suited in the TechNet forum, we have a dedicated team with advanced tools and permission to help with such issues.

    Please let us know if face you any problems with Windows in the future. We will be happy to help you.

  • Section of remote desktop connection has been disconnected due to the protocol error

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    Hi Irina,.

    Please contact Microsoft Community. The query you posted here would be better suited in the TechNet forum because the question is about Remote Desktop connection. You can post using the link below.

    I hope this helps.

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  • How to access Windows 8 PC on the Internet with remote desktop connection?


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    You can request the assistance of here:

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    Hi Marcus,

    The question you have posted is related to the server terminal server and would be better suited to the TechNet community. Please visit the link below to find a community that will provide the best support.

  • Remote Desktop connection failed but successful ping

    I am trying to connect via RDC (Remote Desktop Connection) of the SOURCE to the DESTINATION.

    I welcomed the remote connections on the DESTINATION and added couple of users who are allowed to connect remotely.
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    Thank you

    On the target computer, make sure that Port 3389 is not blocked by a firewall.  If you use Windows Firewall, go to the control panel Windows Firewall, check that "Don't allow Exceptions" is not checked in the "Général" tab, then click the 'Exceptions' tab and make sure there is a check mark next to "Remote Desktop".

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  • The preliminary version of remote desktop connection has expired.

    The preliminary version of remote desktop connection has expired.  To download the full version of remote desktop connection, go to Windows Update or contact your system administrator (Please give me the solution for this problem)

    There are several ways you can solve the problem:

    You can copy the files from a Windows XP SP2 computer and then Windows Remote Desktop should work again.
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    b. mstsc.exe

    Copy the files in safe mode if not just windows will recreate the files even if you replace them or delete them

    Or you can download an update from the Microsoft Download site and it will get your Remote Desktop works again.
    Update for Windows XP (KB969084) - The Remote Desktop Connection 7.0 client update allows you to use the new remote desktop Services features.

    Please read the known issues in Windows XP from the article above.

    I hope this helps.

  • In XP, remote desktop connection is too slow

    Hi team,
    I have a problem with the remote desktop connection. I use windows xp SP3 operating system, whenever I am trying to connect to a server from my laptop connect after his hit get or too slow.
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    PC to connect with the server, but its too slow I can't execute all orders of his get
    I use Server 2003.
    Could you suggest me on this?

    Thank you
    Narendra JHA

    Hi JHA Narendra.

    Your question of Windows is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT Pro TechNet public. Please post your question in the TechNet Windows Server forum.

  • Remote Desktop connection logon

    I was able to use the remote desktop of Windows XP Pro. I have a computer in my living room and the other in the kitchen.  I can access computers from the other room .  What don't get me, is when using the living room computer for remote access to the computer in the kitchen, kitchen computer disconnects.  It is same for the kitchen for remote access to the living room.  I saw a remote technical support remote access to a computer and you can see them manipulate the desktop computer.  How this happen?

    They do not use the remote desktop connection for this - they use another form of support office automation tool.  There are several on the market that will do that.

    Remote Desktop connection resumes work stations, as you have seen and disconnects any account that is active at a time.

    -B- |
    Author: Guide to counsel for Microsoft Outlook

  • Connection problems with remote desktop connection

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    Say this 'Remote Desktop disconnected"
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    But it's is not my friends computer problem, its my computer, I would have never been able to use Remote Desktop on my computer, I have no idea why. I also configured with my router Embarq EQ 660 - R in the NAT rule SUA Port 3389 with my routers IP. But somewhere in my firewall, it doesn't let me use the same TCP 3389 port, it won't let me enter any number of his strange. Well, I have the screen shot a photo so I'll attach the image so you can see what I mean. But I already have my friends computer sent a static router IP configured on him and on his router port everything worked fine, but the problem is mine, don't let me not the port before my router only if I use the NAT option and entering into the rule of SUA, in which I made with port 3389 , and my default gateway static IP.  I also added an exception to my Windows Firewall and also my Norton Internet Security firewall, 2013 including the application, but still somehow, it does not work. On my router, if I try to put the port range: 3389 to 3389. Added the name of Service like RDP, Type of Service: TCP. Also, I made my public computer static IP a little go. A how's my friends computer it works

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    Hello Cristian,

    I understand that you can not connect to connect to the computer Windows Vista Home premium to Windows 7 computer using remote desktop.

    I wish to inform you that you can not use Remote Desktop connection to connect to the remote computer (host) running the following editions of Windows Vista:

    ·         Windows Vista Starter

    ·         Windows Vista Home Basic

    ·         Windows Vista Home Basic N

    ·         Windows Vista Edition Home Premium

    You can also view the below article for more information.

    Remote Desktop connection: frequently asked questions

    Connect to another computer using Remote Desktop connection

    I hope this helps. If you have problems of Windows in the future, let us know and we would be happy to help you.

  • EA6500 Remote Desktop connection

    Very simple requirement.

    • New EA6500
    • (Win7Pro) server on local network
    • (Win8Pro) PC on LAN
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    The old LinkSys WRT54G worked well.

    Also tried searching on the web and speaking to support a few hours... Support made me play with security settings:

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    • Add a record on the Port Range Forwarding with Port 3389 to the IP address of the server.

    I have spent hours trying to make this work, but no luck.

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    Thanks for the help.

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