Audio recording is no longer works in Cap5 - ideas?

I created a presentation and audio recording in several ways (Audio - recording - slide) (the Audio icon in the taskbar).

Yesterday, I opened the Captivate and these two options don't work anymore.  I do not mean that I can't save.  I mean I can't access the screen in the software that lets you record.

Registration generally works very well - I record in Audacity.  This isn't a problem of Windows (XP) or an entry problem or a hardware problem.

Everything else works in Captivate.

Audio of the previously saved slide sets.  I just can't save.   After using the above option, Captivate freezes and I need to click ESC to unlock.

I know, it's weird.  If you don't believe me, look here.  Let me know if you see me something wrong while you're there.

http://screencast.com/t/0fsLsR5Lh

So, I did what anyone facing a weird isolated software problem would do.  I reinstalled Captivate.  Today, same problem.

Help?  Any ideas?  I do the final changes on my project, there is a delay, etc., etc.

First thing to try is empty the cache using the key in the preferences.

If this does not resolve the issue, you can try closing Captivate and delete the Preferences file itself.

On Xp, it is located at: C:\Documents andSettings\Application Data\Adobe\Captivate 5 Settings\

Captivate will re-create this folder next time it starts, but settings preference, you have done will be lost.

Additionally, make sure that you have installed all the updates and patches.

Tags: Adobe Captivate

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