Audio to slide sequence problem

Hello - I am a high school teacher in video that used the first for years.  I have a new problem I've ever seen elsewhere.  When one of my students defines the first entry and exit point from a file and he hangs out in the sequence of the video and audio will appear.  Unfortunately, each subclip after it renewed with in and out points brings only the video when it is moved in the sequence.  This happens for any computer in the lab, she is- and that doesn't happen to him.  She is also not using the 'slide only Video button.  When we try to use the "Drag" Audio only to bring in the audio, we get the circle with the line through it, and it doesn't drag us.

Any suggestions?

Thank you

Jay

Is ticked this box (or other way)?

Tags: Premiere

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