Authorized service center does not look at my camera, Z3compact, out of warranty

Allowed to my current place of residence service centre refuses to repair or even take a look at my z3 compact because they are not those who sold it to me.

I got my camera from a neighboring country, to another distributor Sony '' authorized. "

Is this some kind of joke, "allowed"?

Sony has authorized service centers, but they do not accept to repair the devices not sold by them specifically.

What I really have to wait for my next trip to the place where I got on the phone to fix it?

So, what's the point of 'authorized service centers "?

Sorry, but I'm a little upset by the situation and all the 'authorized' rubish

Thank you for your response.

My phone stopped responding after a while when I plugged in the charger after turning off due to low battery.

No led light when connected to the charger nothing. Love - [https://talk.sonymobile.com/t5/Xperia-Z3-Compact/Sudden-Death-of-Sony-xperia-Z3-Compact/td-p/877345]...

I left the phone for a day, and the next day when I plugged in the charger it started to load. Also, he began to start, but kept at restarting during boot animation process.

So, I flashed the latest version of the software using Flashtool, Androxyde since I use linux and do not have access to a Windows PC.

Now it starts up to the configuration of the process, but restarting once more before I could complete the setting to the top.

That's when I went to the service center authorized, and tried to get help. What they did not even check the problem.

The other day, I found a shop that also serves the phones and they took a glance at my camera.

The technician said it could be a software problem and in any case, they will all first make sure before diagnosing the battery (and opening the unit).

They have restored the software and it starts without any problem. Thus, since 2-3 days my phone has worked.

It's a shame that I've been denied service to the AUTHORIZED service center for a simple issue that could have quickly repaired with a software upgrade.

I understand now why Sony was victim when it comes to its mobile division, because they are dealing with horrible service centres when there are other ones that actually try to fix your phone and not force you to buy a new one rather than repair.

If only Sony listen to complaints, even if they might be stupid. But stupid situations like these are where you're losing customers.

When an unauthorized service center is ready to give me the time to listen and to try to fix my phone, while the AUTHORIZED service center does not even look my camera, it says a lot about society.

Thank you for your time

Tags: Sony Phones

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