automatic update of 26 nov CCdesktop, installed applications (PS ID IA...) are displayed in preview ready to 'install' in the desktop app, can't update...
After auto update the CC Office, my work already well apps are displayed in preview as ready to INSTALL in the CC Office.
I can't do an upgrade of the PS or ID or HAVE, because her are not recognized as installed.
How can I solve this?
Loggin in and out has not helped
uninstaling the desktopCC could not, because it is in use
Alain
solved
I reinstalled the apps by clicking in the desktop application.
later, I was able to update PS AI ID perfectly
Tags: Adobe
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You can also view guests. It may be necessary to empty the hosts file. He gets sometimes dotted with additional ip address break subsequent attempts to activation and they should all be deleted.
Click Start > run, then type: % systemroot % \system32\drivers\etc and then press ENTER.
Or just browse in the path and find the hosts file in the etc folder
C:\Windows\system32\drivers\etc
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Launch the activity monitor and force them to leave Adobe all processes as Cloud Creative Core Sync, AAMupdater, Adobe Crash Demon... etc
Use the link below and run CC uninstaller and uninstall the Adobe Creative Cloud application:
Using creative cloud | Uninstall the creative cloud desktop application
Follow the procedure below:
N ° 1)
Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.
(Applications > Utiliites)
Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.
Step 2)
Trash Adobe Creative cloud from Applications Eh well.
Step 3)
(1) right-click on the icon in the Finder, then select the option "Go-ToFolder .
(2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)
~/Library
(3) then navigate to Application Support > Adobe.
Open the Adobe folder and 2 trash files named AAMUpdater and OOBE.
Step 4)
(1) right-click on the icon in the Finder, then select 'Go - To' folder.
(2) you will get a text box, type in the following command and then press the 'return '.
/ Library
(3) then navigate to Application Support > Adobe.
Open file Adobe and trash 3 folders named AAMUpdater ,Adobe Application Manager and OOBE.
Step 5)
Click on the link below and download & run the cleaning of Adobe tool:
If necessary, select the option "Adobe Application Manager for Mac OS X 10.6" and click on ""clean Selected " ."
Step 6)
(1) if it please click on the icon of the Apple menu and select System Preferences, then click Network.
(2) choose the network that is currently connected to the internet can you Ethernet or Airport (Wireless).
(3) then click on the Advanced button, then click proxies.
(4) slot 'Select a Proxy Server to configure' uncheck all the boxes proxy, then uncheck 'use passive FTP Mode (PASV) ". "
(5) then click on the Apply Now button.
Step 7)
Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.
https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg
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