Autorun only opens when plug iPhone 5 under Windows 7

Hello-

This may feel like a repeat post, but I tried all the recommendations on this forum and others.

When I plug my iphone 5 in my HP laptop with a 7/64-bit Windows system, nothing happens.

I did the following:

(1) clicked on all the appropriate settings in the AutoPlay window to launch when a device is plugged.

-all cameras or devices are invited to open automatically or 'import' (still does not open)

(2) click the button start , click principally made programs, accessories, right-click Guest, and then click Run as administrator.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation. At the command prompt, type net start shellhwdetection, and then press ENTER. Restart your computer.

-J' have completed this task, and nothing has changed once I restarted my pc.

3) go to "hardware and sound" in the control panel of configuration, "devices and printers" where you should see listed with a! mark by the latter. Right-click, and then click "Troubleshoot", then the computer must run a diagnosis and then reinstall the driver for it.

-My computer doesn't detect any problems so no other steps should be taken.

I want to do is to download/import pictures from my iphone to my pc. Should not be that hard, it should?

I appreciate all advice and suggestions, you can offer.

Thank you and have a nice day.

Evelyn

Hello

I imagine the inconvenience that you are experiencing and will certainly help you in the right direction to solve the problem. However, I would be grateful if you could answer a few questions to refine the question in order to provide you with better assistance.

  1. Have you tried to connect to any other USB device? If so, was the same result?
  2. You did it all change important before the show?
  3. Are all the device drivers and updates of Windows updated?

According to the description of the problem your iPhone 5 is not detected by your Windows 7 computer. Your efforts to resolve the issue is highly appreciated. If it is not detected then it could be the chance that it is hidden, then try to activate hidden objects in Device Manager and see if you are able to see this device.

Try these steps and see if it helps you to solve the problem.

Method 1

Try to activate hidden objects in Device Manager and see if you are able to see this device.

  1. Click Start
  2. In the Search box, type command prompt .
  3. In the list right click on command prompt and select run as administrator.
  4. At a command prompt, type the following command and press ENTER:
    Set devmgr_show_nonpresent_devices = 1
  5. IN the following line from the command prompt, type the following command and press ENTER:
    Start devmgmt.msc.
  6. When the Device Manager opens, click on view
  7. Now, click Show hidden devices.

Method 2

If the problem persists, try the steps mentioned below.

  1. Click the button Start of Windows/Home
  2. Type "devmgmt.msc" in the text search (without quotes). Or go to the Device Manager in the Control Panel, or right-click on my computer > properties, select "Device Manager" in the left pane of...
  3. Expand "USB Bus controllers.
  4. While the iphone is connected, click on the unknown device.
  5. Even right click and click on Update driver software
  6. Click the second option "Browse my computer for driver software".
  7. Click on "Let me pick from a list of drivers for devices on my computer."
  8. Click "disk".
  9. Access to the path 'C:\Program Files\Common Apple Mobile Device Support\Drivers.
  10. Select 'usbaapl.inf'.
  11. Now select "Apple Mobile Device USB Driver" in the material model list.
  12. It will add "Apple Mobile Device USB Driver" under "Universal Serial Bus controllers"
  13. Restart your computer.

Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

Kind regards

Tags: Windows

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