Backup drive is not detected by USB-3 ports before the computer

* Original title: 3 USB ports do not recognize the 3 TB drive; USB-2 ports do.

3 USB ports do not recognize the 3 TB drive; USB-2 ports do.

After working for about 1 year, my Seagate 3 TB backup drive is no longer recognized by the operating system.

The drive is connected to a USB port "SS" (i.e. USB3) port on the front of the computer.

During the boot UEFI confirms the existence of the impulse, but Win 7 (64) does not work.

When it is attached to a USB-2 port the drive works perfectly, but takes forever to my backup system.

I went through the procedure to connect to other ports 'SS', but the OS will still not

recognize the drive.

I would appreciate any advice.

-------------------------------------------------------------------------------------------------------------------

Operating system

Windows 7 Professional 64-bit SP1

CENTRAL PROCESSING UNIT

Intel Core i7 3930 K @ 3.20 GHz 37 ° c.

32nm Sandy Bridge-E technology

RAM

16.0 GB of DDR3 memory at 667 MHz (9-9-9-24)

Motherboard

ASUSTeK COMPUTER INC. P9X79 PRO (LGA2011) 26 ° C

Graphics

Standard monitor (1920x1080@60Hz)

4 095 MB NVIDIA GeForce GTX 680 (EVGA) 32 ° C

Storage

476GB ATA SSD Samsung 840 SCSI Disk Device (SSD) 27 ° C

465 GB ATA ST500DM002-1BD14 SCSI Disk Device (SATA) 29 ° C

465 GB Western Digital WDC WD50 00AZLX-00K4KA0 SCSI Disk Device (SATA) 29 ° C

2794GB Seagate Expansion peripheral Desk USB (USB (SATA)) 51 ° c.

Optical drives

HP DVD Writer 1260v SCSI CdRom Device

Audio

Realtek High Definition Audio

Hello PSManfred,
 
The probable cause of this problem could be due to some computer models have less power on USB port before then the rear USB port.
 
Please help me with the following information:
 
1. did you of recent changes made to your computer?
2. When you say USB 2 port, do you mean the rear USB port works fine but its slow?
3. what other device detects and works very well on the USB Port - 1?
 
I suggest to follow the articles below and check if they help:
 

USB port may stop working after you remove or insert a USB device:
http://support.Microsoft.com/kb/817900/en-us

My drive does not appear in Windows Explorer

 
Drive not detected - helpful links

Hope this information helps.

Please answer with the information needed to get help.

Tags: Windows

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