battery life mobile mouse 3500

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• Microsoft Wireless Mobile Mouse 3500 problems.

  I'm using Windows vista 32-bit on a Dell Studio 15 laptop.  I have a Microsoft Wireless Mobile Mouse 3500.  I plugged the nano-receiver into my USB port and installed the driver but the mouse does not work.  It does not work if I move my mouse or click on the buttons.  I have bluetooth activated on my laptop but there is no button on the mouse or nano receiver to synchronize with the laptop.  I searched and searched the Internet to try to find an answer, but I don't see anything.  Can anyone help please?

  A couple of things you can look at at\try:

  1. Since beginning--> search box type mouse, when the application Microsoft Mouse appears select.
  2. Select the Dell Touchpad tab, then click on the picture to open the properties of the Touchpad.
  3. In the properties of the Touchpad, choose Device Select.
  4. Check the box that says "Disable touchpad/ponting stick when external USB mouse is present".
  5. Press OK.

  From my experience with Dell laptops, I have also found that sometimes an external USB mouse fails to be recognized because of some quirks with power and USB. Let the wired mouse, then turn off the laptop and unplug the battery for about two minutes. Turn on the machine again and see if the 'magical' mouse appears.

• How can I replace a receiver for a Mobile Mouse 3500 MicrosftWireless?

  I accidentally dropped my laptop while the Mobile Wireless mouse receiver is plugged into the USB port. The receiver was totally destroyed. Now, I want a source replacement part. The mouse is a gift from last Christmas and I don't want to replace as it has an unusual design. Where can I get the new part?

  Hello

  Wireless Mobile Mouse 3500 - has a 3 year warranty.
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=019&active_tab=systemRequirements

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  These mice are delivered with 90 tech support of day of the 1st incident which would have
  start when you contact Microsoft at the number below.

  Hardware support of MS and warranty claims
  Tech Support 1-800-936-5700 for MS Hardware.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Cannot use mobile mouse 3500 "unrecognized usb device".

  Original title: mobile mouse 3500

  Mobile mouse 3500 has malfunctioned. "unrecognized usb device". This has happened once before. It seemed to correct itself when my computer is doing a weekly update. I did an update manually, but the error has not corrected itself. This mouse is only a few months old.

  Hello

  What operating system do you use?

  Step 1: Try to run the fix it tool to the article below and check.
  Hardware devices do not work or are not detected in Windows
  http://support.Microsoft.com/mats/hardware_device_problems/

  Step 2: Update the driver for this device using the audit and the Device Manager.
  Reference: http://windows.microsoft.com/en-us/windows-vista/Update-a-driver-for-hardware-that-isn ' t-work properly

  Step 3: Uninstall and reinstall the driver and the software for this device.
  Reference:
  http://Windows.Microsoft.com/en-us/Windows-Vista/uninstall-or-change-a-program
  http://www.Microsoft.com/hardware/en-us/downloads

  I hope this helps.

• My Wireless Mobile Mouse 3500 driver does not allow me to control the scrolling of the wheel

  My Wireless Mobile Mouse 3500 driver does not allow me to control the scrolling of the wheel. When I scroll it will only pages and no option available for the adjuments to go through all the 3 lines or more. I thought that I had downloaded the wrong driver but the mouse did not bring a CD or another. Returned to download the specific driver and still can't get in there.

  Hello

  1 have you made changes to your computer recently?

  If the mouse works well, if a setting should be changed the mouse in the intellipoint software, you can contact the manufacturer of the device for more assistance.

  http://www.Microsoft.com/hardware/en-us/support

  For more information you can check the link below.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  Concerning

• Microsoft Wireless Mobile Mouse 3500 works do not at all

  The company that I work for bought a bunch of Microsoft Wireless Mobile Mouse 3500 as a gift for our customers. We had the pad mouse printed with our website and company logo. Now that we test the mouse, we see that they work not (3 of 3 so far). The computer can find the mouse and says it's working properly, but we do not have the mouse to answer or do anything.

  Hello

  Latest drivers available here: (these can help if you are not already using them)

  Latest drivers from this date are Intellipoint 8.x
  http://www.Microsoft.com/hardware/download/download.aspx?category=MK

  =================================================

  Looks like the mouse has problems.

  Wireless Mobile Mouse 3500 - has a 3 year warranty.
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=019&active_tab=systemRequirements

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  These mice are delivered with 90 tech support of day of the 1st incident that was about to begin when
  contact Microsoft at the number below.

  Hardware support of MS and warranty claims
  Tech Support 1-800-936-5700 for MS Hardware.

  I hope this helps and happy holidays!

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Microsoft Wireless Mobile Mouse 3500 has stopped working

  My wireless mouse has stopped working. The green light at the top is, but the blue light down below will not be displayed. I can push buttons and he will answer, but when I try to move my cursor I get nothing.

  Hello

  I tried new batteries?

  Looks like the mouse has problems.

  Wireless Mobile Mouse 3500 - has a 3 year warranty.
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=019&active_tab=systemRequirements

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  These mice are delivered with 90 tech support of day of the 1st incident that was about to begin when
  contact Microsoft at the number below.

  Hardware support of MS and warranty claims
  Tech Support 1-800-936-5700 for MS Hardware.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Microsoft Mobile Mouse 3500, scrolling problems

  I bought a Microsoft Mobile Mouse 3500 target a few months ago and it works great so far. When I scroll it jumps a long distance and is not smooth. I tried to lower the speed of scrolling in the mouse settings, but it does not fix it. The only way I can break free, it is by downloading an app on the app store for Google Chrome (I don't know the name of the application). Help, please. Thanks in advance.

  Unplug the receiver to the usb port.   Plug it in again.

  I can only conclude this is a bug in the firmware/hardware and the receiver must be restarted.   It has nothing to do with the drivers because it happens with windows, osx and linux.

• Microsoft Wireless Mobile Mouse 3500 scroll wheel problem

  I have a Microsoft Wireless Mobile Mouse 3500 and am used to clicking the scroll wheel to open a new browser window.  This does not work with this mouse.  Is this a problem or is at - there an update I can find which will allow this work?

  Hello

  Contact the Microsoft Hardware support for assistance.

  http://www.Microsoft.com/hardware/en-us/support

  Hope this information helps.

• Wireless Mobile Mouse 3500 scrolling click works not

  Hello

  I bought a Wireless Mobile Mouse 3500 a couple of months.

  I installed it on my laptop according to the manual 'start here '.

  The mouse worked fairly well, and then I tried on some games. But the middle (under the scroll wheel) button did not work.

  I tried to check for a new driver, but without success. I also tried to find an option in the mouse configuration windows, but there is not.

  I would like to know if there is any real function by clicking in the scroll, such as ordinary mouse wheel, or my product have a problem manufacturing and in need of repair or substituition.

  I use Windows 7 Professional 64-bit and Windows Update is set to automatically search for updates.

  Thank you

  Hello

  Latest drivers available here. They have features that you use do not have.

  Latest drivers from this date are Intellipoint 8.x
  http://www.Microsoft.com/hardware/download/download.aspx?category=MK

  =================================================

  I do not think that the 3500 has a programmable wheel but I could be wrong.

  Wireless Mobile Mouse 3500 - has a 3 year warranty.
  http://www.Microsoft.com/Canada/hardware/mouseandkeyboard/ProductDetails.aspx?pid=126&active_tab=systemRequirements

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  These mice are delivered with 90 tech support of day of the 1st incident that was about to begin when
  contact Microsoft at the number below. If the mouse is defective, they would replace
  it.

  Rather than using my warranty I would check at OfficeDepot or other vendors who have
  view models to see if the feature you are concerned about is in fact included in
  the mouse.

  Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Microsoft Wireless Mobile Mouse 3500 - scroll wheel

  I have a Microsoft Wireless Mobile Mouse 3500 and my jump pages scroll button when scrolling through documents, sheets of calculation and when I use it to zoom it zooms in way too close or too far away. Anyway to set the power of 'scroll '?

  If you have IntelliPoint installed, go to control panel > mouse, and then click the tab scrolling. If you have enabled accelerated scrolling (second box down), then click on the Advanced button and adjust the speed it to Slow. The necessary adjustment after trying it.

  SC Tom

• Wireless Mobile Mouse 3500 has stopped working

  My 3500 mobile wireless mouse has stopped working. Someday, that my mouse does not work all of a sudden. The led on the mouse is on, and the mouse has a new battery. I tried to plug the receiver most in each usb port and on another computer and still nothing.

  You did all the good troubleshooting and my conclusion is that you have a dead mouse, it happens, if it is still under warranty it resume.

• Microsoft wireless mobile mouse 3500 drivers installation fails in windows 7

  I bought a mouse wireless 3500 from ebay. the package so that the web of microsoft, said this mouse is compatible with windows 7. Unfortunately does not not for me. whenever I connect the nano transceiver, installing device drivers window appears but ends with drivers not installed successfully. Windows Update is an important update to update the driver by Microsoft for MS driver peripheral detection material but end installation with the error code 80070103.

  Please guide me...

  Hello

  You have installed the software from the CD that came with the mouse?

  Windows Update 80070103 error code indicates that you might be trying to install a driver is already installed on your computer.

  See this link:
  http://Windows.Microsoft.com/en-us/Windows7/Windows-Update-error-80070103

  Follow these steps:

  Step 1: Try to install the drivers in the State of clean boot and check if it helps.

  Refer to this article for help:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
   http://support.Microsoft.com/kb/929135

  Steps to perform a clean boot:
  a. click the ORB start on your desktop
  b. type msconfig in the search box and press ENTER.
  If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
  c. in the general tab, click Selective startup.
  d. under Selective startup, clear the check box load startup items.
  e. click on the Services tab, select the hide all Microsoft Services check box and then click Disable all.
  f. click OK.
  g. When prompted, click on restart.

  NOTE: Please check that you start the computer in normal mode after a repair. Follow step 7 article.

  Step 2: Uninstall the software that came with the mouse and reinstall.

  Download the software for your mouse wireless from the link below:
  http://www.Microsoft.com/hardware/download/DownloadResult.aspx?category=MK&type=mouse&name=GMF-00010&OS=Win7_32&lang=en

  If nothing is done, then get in touch with the hardware Microsoft support for assistance.
  http://support.Microsoft.com/common/international.aspx?RDPATH=DM;en-us; Select & Target = assistance & C1 = 502

  Kind regards
  Afzal Taher-Microsoft Support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• My computer does not recognize my Wireless Mobile Mouse 3500 more

  I just bought this mouse about 1 month ago. It worked perfectly today until the connection has been lost suddenly while I was installing some drivers and programs... I tried out the USB and then place it into other usb ports, but that has not worked. I also tried to stop my computer and turn it back on then tried usb thereafter, but that did not work either. I don't think his damaged in anyway but maybe it has something to do with the connection bluetooth if it I really don't know...   Any help would be appreciated, thanks

  PS: when you choose a category for this question I have not found one for microsoft products...

  Hi, thank you for your answer, but I refreshed windows 8.1 until I received your answer and that solved the problem. Thank you once again.

• Microsoft Wireless Mobile Mouse 3500 will not connect

  I use a(see title) and it refuses to connect. I've had this mouse for about a year now, and it worked perfectly. There is no cause to this problem that I see. The mouse is on and the blue light is showing small light under the Green Watch scroll wheel. The only problem is that the usb connector is extremely hot, but I think it's normal. Please help, I don't want to spend money on a new mouse when it looks very good!

  Hello

  1. what operating system do you use?

  2 are you able to use USB devices?

  3. have you tried to connect to other USB port?

  4. What is the State of the mouse in Device Manager?

  Step 1: Run the fix it tool in the following article and check.

  Hardware devices do not work or are not detected in Windows
  http://support.Microsoft.com/mats/hardware_device_problems/

  Step 2: Update the driversfor the mouse.

  http://www.Microsoft.com/hardware/en-us/downloads