Battery problem Satellite C660D-155

Battery suddenly stopped charging.
Laptop works with the power cable is plugged.
The battery symbol, said "4% available (plugged - do not load).
Tried a different power cable to another Satellite, same problem.

How will I know if the problem is the battery or laptop?

Thank you, Ruth

> How can I tell if the problem is the battery or laptop?

To test this, you will need a good new battery tested :(

But in many cases, the battery must be charged before that this occurs if the laptop would not longer if there is a case, then plug the power adapter to allow the ERP system the battery. I read that these preload process can take up to 3 hours.
Once this process is complete the laptop should automatically start the normal charging process.

Welcome them
Jacky

Tags: Toshiba

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