BB App world - My App denied release
Hello.
I recently downloaded my app on BB App world. later, when I went to check the approval status is showing status as icing. There is no specified reason nor any error of refusal which can help me ractify the error.
Please help me track the bug or error, or any other reason so that I can re download my application.
Any link support will also be apprecaited
Thanks in advance for undertsanding
Maury
Hi manojbluezone,
If the application or the payment is denied, you can find a copy of the denial email which has been sent to the 'History' of the ticket for your Application/release tab. (Tickets are found under "Change request Tickets" in the left menu bar).
If you need any clarification to this e-mail, you link to the Support team of the seller directly on the App World Vendor support page. Scroll down beyond the graphics and you'll find a button that says "Get Vendor Management Support".
This team must reply within 24-48 hours of your request for information.
Tags: BlackBerry Developers
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