BBM bbm protected in balance mode surveys

My BES host lit just bbm protected for me.  I am running in balance mode and BBM has been installed only once my personal side.  Now it shows protected bbm.  But, since I can't attach files in the side bbm work my bes admin told me to download bbm bbw on the side of work also.  Since it is the same bbid and two bbm on the same phone won't this cause a problem or is it the right thing to do with the new update of the balance?

I adjusted wanted to update my post in case anyone else could use this information.

Then, I found the answer on my own.  I added the app bbm on the side of the work of my machine to the world of blackberry from work (Q10) balance (by the bes admin because he charged here).  When it opened it combined bbid even who is on reactive begain staff aside and bbm to become unusable on both personal and professional space.  Finally he locked up just say he was trying to set up my bbm.  I did a restore on my phone from a backup I took just before trying this.  No luck, same problem.  Final solution was, do a clean phone security, then put the backup I had made before trying this AND reactivate my balancing by BES mode, once the admin sent an e-mail to reactivation.  I am now back to normal and have bbm protected work.  The BBM app is ONLY on a personal level.

Tags: BBM

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