Beats Audio Volume indicator WENT after IDT HD Audio update!

Just bought the HP Envy 17 t-3000 (Envy 17 model custom) and I updated all drivers through HP Support Manager.

BEFORE the update, the Beats Audio worked fine...

1. press on the knob and the popup box appears about 3 seconds

2 whirlwind indicator volume seems to display the volume level.

AFTER the update, something changed the Beats Audio... had to re - install the latest driver from the HP Web site (even after the contact with HP Tech support chat and email several times)...

1. press on the knob and the popup box appears about 10-12 seconds now!

2 whirlwind indicator volume DISAPPEARED for volume level indicator is GONE

Of course the sound works but NOW I do NOT know or remember the volume level whenever I listen to music.

You can barely tell on the speaker icon to Windows on the toolbar since 2 sound waves indicate at least 50% of its level, but that's all!

I have the software following and checked their settings and put everything to 50% and use the Beats Audio dial to control the volume when the programs are used:

1 WinAmp

2 VLC player

3 MPC

4 WMP

No matter what I try, it appears that the Beats Audio Volume Control indicator Swirl is GONE! Worse still, there is NO Windows switch order volume at least don't let the open Volume mixer!

Someone knows how to solve this problem and bring back the Audio Beats volume indicator?

HP Tech support insists on doing a re clean - install of the operating system to its original state after suggesting to do reinstall partial of restore points. Already tried restore but points only some since there were MANY because of various updates and none brought the Volume indicator.

Perform a total OS re - install would be the LAST attempt given I have to reinstall all the programs and updated ONCE again that would be laborious!

Thank you!

Hello

Without knowing exactly which updates HP Support Assistant is installed, try the following first and let me know.

Download IDT Audio Installer on the link below and save it in your downloads folder.

http://ftp.HP.com/pub/SoftPaq/sp56501-57000/sp56900.exe

One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

When you are done, reboot the laptop and let Windows load completely.  Open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  When this has completed, restart the computer again.

Then, download and install HP display to the screen from following link.

http://ftp.HP.com/pub/SoftPaq/sp55001-55500/sp55152.exe

Once again, when the installation is complete, restart the laptop.

What is now working properly and what is not, or is there no change?

Kind regards

DP - K

Tags: Notebooks

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