HP ENVY m6-1125dx: Beats Audio In/Out-put pilot missing AFTER Factory Reset/OfficeProgram reinstalling Windows

Hello

So about three months ago I had a problem with my HP mouse and browser. both were glitching on screen and does not allow me to type consistently or right-click (to copy, paste, etc.). After seeking help from technology College friends, HP reps (which were not useful since my ch isn't under warranty anymore) and work friends, no one would understand it. I decided to make a setting reset according to which did not help. Then, a factory reset. Finally, it fixed my problem, yay no glitching more! So I contacted Microsoft to reinstall my Microsoft Office. After I have reset a computer and everything was in order, I hung up with them. By attempting to play a video a few moments later, I noticed that my volume is not working. I tried through the Troubleshooting Device Manager (replied 'No audio device found'), by lifting missing audio drivers via the HP Web site (found nothing) and call Microsoft to see what they could do since HP reps no help. So far, no progress is possible except that Microsoft has discovered that he is no longer an audio in/out located on my device. This is absurd! My laptop was purchased 2 years ago for around $500 with award-winning special Beats Audio Sound System. I want to come back. I was forced to resolve the previous question myself and I wa slucky enough to find a way. But now, I am presented with an audio problem I'm afraid that I can't solve in my favor.

If someone who comes through my investigation has informed business and education with a solution to the please my problem do not hesitate to contact me with your advice and your credentials. I'm willing to try anything at this point, but of course not at the expense of my computer. Experienced responses welcome!

I hope someone can help me. Manager Microsoft is kind enough and plans to call me again today at 15:00. But, I really don't think there is anything else on our end that we can do. It's all HP to reinstall the audio driver Beats for me once again.

Thanks in advance.

Hello

I do not work for a hardware or software company. Since your machine drivers support site, available for Windows 10, only the drivers that came with your machine (for Windows 8). Driver for Windows 8 above should work as ask you 'pilot missing AFTER factoryreset/windows.

Kind regards.

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