black screen empty after update of lollipop!

My phone is: Z3 Compact Xperia

After updating my phone from 4.4.4 android. Lollipop 5.0.2 I get a blank black screen of House, and I can't access anything in the phone except notifications and settings when scrolling from top.
The 3 buttons below are there but do not work.

This happens randomly about 2 - 3 times daily for no specific reason and the only way to fix it is to reboot the phone by the power button, otherwise the update is great and everything works fine.

Someone knows how to fix this please?

Hello guys,.

In fact, I did not apply the solution that I got scared to lose my data if I did.

But I noticed that this happens generally when I connect to wifi bluetooth or at home of my car... so I tried the apps no matter what behavior related to connecting to wireless networks and or has been disabled the uninstalled, and re-installed them.

Guess what... It works beautifully!

applications that have been the cause of the problem:

1. smart app lock (it was disabling the lock automatically when I connect to bluetooth auto)

2. a built-in feature in the software, which is turn off wifi when I leave the House enabled by GPS I think.

but I have still some errors during calls, including why I could reconsider the system repair and can report this problem in an independent post.

I hope that could help someone...

See you soon,.

Tags: Sony Software

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