black screen: error find the operating system.

I have 2 hard drives.  & operating systems 1) Win XP I could never remember the password, so I wasn't using.  and Win 7.   Everything was good & then all of a sudden when turned on has received the black screen.   Do not allow me to go anywhere or anything (not that I know what to do!)    I tried to repair using Win XP CD... but he won't answer.

Hi MariePARKS,

·         When exactly do you get the black screen?

·         What is the exact error message or error code?

·         Did you do changes on the computer before the show?

Follow the suggestions below for a possible solution:

Method 1: You can disconnect all external devices except the keyboard and mouse, then check if the issue has not changed.

 

Method 2: If the method above doesn't help then you can check the /rebuildBcd Microsoft Knowledge Base article and /ScanOs then check.

 

How to use the Bootrec.exe tool in the Windows recovery environment to troubleshoot and repair startup issues in Windows

http://support.Microsoft.com/kb/927392

You can also see the article for more information on the issue:

"Operating system not found" or the "Missing operating system" error message when you start your Windows XP-based computer

http://support.Microsoft.com/kb/321626

I hope this helps.

Tags: Windows

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