BlackBerry 10 10.3.1 does not properly

Hello. I've updated my Z10 (STL100-2) to 10.3.1 today. Apparently, something has gone wrong. The phone is very laggy, whenever I open any application, it takes approximately 5 seconds with all the black screen to load and battery. I have no phone signal (I have not tested the data signal but wifi works), if the phone is on drains the battery faster it imposes.

Someone has similar problems? Any ideas?

Now, I'm trying to restore a previous version. I could also try to update again (maybe this time it works). But I'm kind of scaried and was quite happy of 10.3.1.

Will keep you up-to-date with news in the case where any who is going through the same things.

UPDATE

Yesterday, I had to reinstall the operating system by link to Blackberry. Unfortunately I couldn't find any way to install an older version, then I reinstalled 1.3.1 OS (thinking that maybe something went wrong in my first installation). However, during this whole process, the battery runs down and it still doesn't load. I can not test if the installation is correct. If I try to turn it on without the battery and connected (I dunno if it should work) it goes from black screen to load BlackBerry screen over and over (not the one with percentage, one that has a small logo and says "BlackBerry"). If I turn it on with the battery and connected to the wall, it shows that same BlackBerry screen, then red battery (not the one with the cross). Then it turns off. Now I don't know what to do. I try this but without much hope. Any suggestions?

I got my phone works again. Check this post. Good luck!

Tags: BlackBerry Smartphones

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