BlackBerry 10 Blackberry OS 10 software update

My blackberry Z10 is running on 10.0.9.348. And I try to install whatsapp requiring less 10.0.10 or above. The problem is that I can't update the software and I check for software updates each time I get a massage that I have the latest version of the software.

What should I do to update the software?

Thank you.

Hello and welcome to the community!

Each carrier controls updates to their users... yours simply did not updated yet. There are tricks to try to force it, but they come with the usual precautions - some reports exist users doing this 'force' and make them unusable BB on their domestic carrier network (changes to the radio file and other, which are not compatible). But, if you want to make the attempt, here are the tips:

Good luck!

Tags: BlackBerry Smartphones

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