BlackBerry Smartphones later software update ahhhhhhhh!

This morning, I downloaded the last update, and after waiting nearly an hour so that it loads, I lost all my data and my GPS icon and function. Thank you RIM!

I could only restore to a months ago like update killed my ability to synchronize!

Anyone know how to recover the GPS?

so disappointed!

T

Send service book and hide the icon look and if you have the problem again.

Open Office Manager - application loader - Add Remove prog.  Select your application and install

If you do not get your backup device, you cannot restore sorry

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones later Software Update for Bold 9700 PROBLEMS! Help, please!

    I know there is already a post on this topic, but this problem requires immediate attention.  Received an email this morning telling me there was an update of software available.  Plugged into the Desktop Manager and installed.  Went well until that right after the restart.  A frozen everything in closing the restart and from the restoration.  Now, all my data disappeared from my phone, I have no e-mail capabilities, no internet access, etc.  Now when I plug in the Office Manager he's just here saying that it connects to the phone, so now I can't even use a restore point to just run.  Right now I have a phone that has nothing of my data and can only make calls and send texts... might as well have a nokia from the old school!  I use this phone every day to work.  I need to work and so far no feedback of any type for a solution.  And of course you can not contact Blackberry via phone or chat to get help, who don't pee at all!  Between my phone freezing and having need of a hard reboot every day or so for the past month and now the matter today, I'm ready to think about Android.  That I hate because I love my blackberry.  Did someone's Blackberry out there listen to/read such things?  Need to get this fixed fast number.  Help, please!

    Sorry for the mixture to the top. It is under the common files, reasearch of movement, RIMdevice manager or AppLoader (I don't remember which folder). Anyway it must single .exe file and it is one that should be deleted. There is not any other .exe files in another folder. After that, I was able to connect to the Desktop Manager. Here's the adresse_web of a forum, I also found that may be useful. http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

    I hope this helps.

  • BlackBerry Smartphones DTM & software update to the device

    I was always under the impression that I needed to download and install the latest software for my carrier device (for my PC) before I can update my BlackBerry OS.

    However, I had a PC brand new, installed the latest 5.0.1 BlackBerry Desktop Manager software and then plugged a device with an earlier version of the operating system installed.

    The loading of the DTM he told me that there is newer software available and asked if I want to update the device.

    Can someone tell me where it's getting this update since? It's directly at RIM or it sees somehow what carrier I use and get updates of my career?

    If it's directly at RIM is a generic OS update and it will be OK to install?

    Thank you

    The notification is made by RIM, like a match for your device PIN to your carrier.

    So, if your operator has released an upgrade higher than DM sees on your device, he advises the upgrade.

    Me, I would not recommend upgrades "DM on the web. I've seen too many of them go very wrong.

    Download the full operating system and install it manually.

  • Problem blackBerry Smartphones with software update on Storm 9500

    Hello

    I m new here and I have a problem with my Storm.

    I wan´t to install software was last updated and my phone computer says that there is not enough free space on my storage. But I Don t have data or applications on my phone and it says that there are 867 MB of free space!

    Please help me, I Don t know what to do...

    Thank you

    I'm not an expert on the use of the MAC version of office, but the messages that you receive, there must be something more to clear. You could try a WIPE on the BB to really clear everything... then try the update again. Unless, of course, WIPE is what you mean when you said "Format".

    You might also find some advice on the use of desktop MAC software in this forum:

    Good luck!

  • Install blackBerry Smartphones "BOLD" software update own

    I was interested in the position by bifocal who recommended "pure install the software of the device.» I would be obliged if he could explain the benefits of this procedure and what happens to the data previously recorded at the end of the procedure. New software data sync with Outlook or Yahoo and Blackberry will be available to load?

    Hi and welcome to the forums,

    Are you talking about upgrading your device or simply to wipe data

    before you reinstall the same OS?

    Thank you

  • Help of blackBerry Smartphones? Software update

    Hi I just my new bb torch and I have updated the software when my laptop went into mode 'sleep' and stopped the update. Now he says don't not to disconnect because this could make my phone useless but the custom of loading move where he was arrested. So I don't know what to do?

    Did you bump the phone, before you run the update?

  • BlackBerry OS Smartphones Blackberry Bold 9900 software update from version 7.0.0 to version 7.1.0

    HELO everyone

    I tried to upgrade my device software Blackberry Bold 9900 version 7.0.0 to version 7.1.0 but with difficulties. I tried to use the Blackberry Desktop Manager, but there was no version 7.1.0 figure among the available updates. Even when I tried to do it directly through the official website of Blackberry, also Version 7.1.0 was not shown. Finally, I tried to do the update with my phone directly by going to: Options > device > software updates.

    It shows my Version 7.0.0 Bundle 2406 current and available in a version 7.1.0 Bundle 1149. But when I clicked Perform Update to download the new version, he has shown preparing to download but then displays an error message such as "Download cannot continue because your device cannot connect to the update server using the following methods: Wi - Fi.

    During this time, I did not upgrade with a Wi - Fi connection because I have an active blackberry data subscription of 2 GB of my mobile operator.

    Please I need help on how to perform the upgrade from version 7.0.0 to version 7.1.0 with the last packet.

    Thanks to you all I'm waiting for your helpful solution.

    Hello and welcome to the community!

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Smartphones from blackBerry Torch 9810 Software Update Lock-up

    This 9810 was to make a wireless software update and got 19 percent of the total backup (Social Feeds) when it locked in place - it was left running overnight without change. The telephone switching market he returned to the same point. removing and replacing the battery automatically starts the process of update again, until he gets to 19% and crashes again. Switch on the screen when you press ALT and shift.

    Oh no... now you have a more catastrophic problem... 507 means that everything is gone from your BB - the operating system, applications, data. First we need to get the features of your BB, and then you need to restore from your most recent backup.

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. (not applicable in your situation, since you can't take one now)

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You must also use these tricks, but please substitute 6a or 6b above if all load allows you to use a Web site:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Problem blackBerry Smartphones during the update of application software

    Hi guys, I'm very new to this bear so please with me I have a little problem, this morning I received a software update notification on my phone, it's the application of security Lookout software.

    I did download the software and be downloaded completely, when asked to restart I said yes.

    Now my phone turns on and it asks me to allow or deny permissions to the application, but for some reason that so that my phone never seems to be frozen, the buttons work but the cursor will not work, I can't do anything even tried to reset the phone but still no help

    everything here got help for me

    Hello

    Thanks for the info, I tried what you suggested, but all in vain, so I had to take the phone my service provider, they said it was a software problem and they had to erase the entire phone, so now I have my phone back but with zero info on it, but Lucky for me, I had done a backup sometime ago

    Thanks again for the help

  • BlackBerry smartphones can not update AppWorld 907 invalid COD

    Hi guys. I bought my Torch 9800 (v6.0.0.570) in 2011 and so far the problem is still not resolved. Everytime I open the AppWorld

    -A message appears: "To continue to use Blackberry App World, you must upgrade your current version."

    - Then I download the update.

    Whenever the 99% achieved download bar, suddenly a message appears "907 invalid COD".

    I can't even delete my BB AppWorld. There is no option "Delete" in "Application Management" or "Modules".

    Hi Firdaus92

    In this case, it is advisable to upgrade the version of your operating system to the v6.0.0.756

    Search and download your OS and everything above applies

    By sdgardne 

     

    However, here's what I propose...

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure you have a current backup and your BB complete... you can find complete instructions via the link in my sig auto below. (It's probably debatable given the errors you have... it is likely that your data are already parts of your device, which means that you must now rely on a backup you took before that happened.)

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    You may also use these tips:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry Smartphones Desktop software version corresponding device OS version?

    Hello and good day,

    I am very new to blackberry.  I just got a 8830.  I'm getting ready to download the Desktop Manager and was wondering if (since the OS on my device is v4.2.2.123), if I have to only download the desktop v4.2 Manager... or can I get 4.5 or 4.6?  Also, I downloaded the upgrade for take my OS v4.2.2.196 device so I can use a full 8 GB card.  Tips on how to install this on my device (it's currently just on my desktop where I downloaded it)?  Thanks for your time and patience and have a great day!

    BP

    There is no relationship with device software and desktop manager version. You can download and use the updated 4.6 with your Blackberry.

    Check the steps below for OS - upgrade

    Step #1

    Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

    Step #2

    Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

    Step #3

    Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

    1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
    2. Open BlackBerry Desktop Manager.
    3. Double-click on the backup and restore.
    4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
    5. Choose a location to save the backup file, and then click Save.

    Step #4

    To perform a clean installation of the BlackBerry Device Software, do the following:

    1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
    2. Double-click The Application Loader icon.
    3. Click Next to start the installation process.
    4. Type your BlackBerry smartphone password, if prompted, and then click OK.
    5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
    6. Click Advancedand then click the check box next to delete all already installed applications.
    7. Click on Next.
    8. Click the check box next to do not automatically back up the application during the process of loading data.
    9. Clear the check box next to the backup and restore applications installed wireless.
    10. Click Next > Finish.
    11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.
  • BlackBerry Smartphones could not update... stuck on 7.0.0

    Hello

    My 9790 "BOLD" of BB's stuck on the build version 7.0.0.528 updated to 7.1 and 2254 seems impossible.

    Have you tried the OTA, on the WEB (late), by BB Desktop (later), but nothing seems not to work.

    Has anyone else had the same problem?
    Have you found a solution or workaround?

    I downloaded "9790M_PBr7.1.0_rel2039_PL9.16.0.158_A7.1.0.714_Vodafone_SFR.exe" for the page 'http://swdownloads.blackberry.com/Downloads'... but this work with any carrier? or will I then stuck with option and parameters SFR?

    Concerning
    dMc

    Hello gari8aldi

    Welcome to the BlackBerry Support Community Forums

    Your carrier may not have released 7.1 for your device, it may be the reason why you do not get the 7.1. But you can use any carrier OS pack or use that build that you downloaded you software update for the OS 7.1 device, it will not hit, but just one thing, you had to do before that. You have to remove one or two suppliers. XML files of your PC where you had installed this pack of operating system. As you have already downloaded this OS pack, you can try the steps below to perform the upgrade:

    1. find your carrier and download the OS you want from here and install on your PC or computer laptop carriers

    • (Make sure you download for the same model you have)
    • (Skip the step of downloading and just install it on your PC, as you mentioned that you had already downloaded this OS)

    . Download and install the latest version of BlackBerry desktop from here BlackBerry desktop software software

    • Then using preconfigured desktop software do your full backup of your device.

    3. search your drive C: Vendor.xml and delete them, there may be one or two vendor.xml (on the change of your Pc as your records option to show the hidden files/folders):

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\Windows UserName\AppData\Roaming\Research in Motion\BlackBerry\Loader XML

    4. go into C:\Program Files Research In Motion\AppLoader. (For Vista or Windows 7 64-bit, the path will be C: > Program Files x 86 > common files > Research In Motion > AppLoader) double-click on Loader.exe.

    Upgrade will continue then after Installation of the new OS restore your BlackBerry Desktop backup

    Software.

    Process is simple just make sure you remove these vendoe .xml files. So try it and tell us.

    Prince

    ______________________________________________________________________________

    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

  • Torch of frozen blackBerry Smartphones into wireless updating

    My flashlight was wireless to update the operating system for 8.5 hours.

    The display shows:

    Software updates

    Restoring your data

    BlackBerry Messenger 0%

    Overall restoration Progess 37%

    Is this normal?

    My phone is frozen?

    This I must or may? Yes?

    OK so I got frustrated and thought WTF should I lose, so I did a hard reset.  5 minutes later my torch has been reset, done the completely updated and works very well.

    Once again people BlackBerry Tech THANKS for NOTHING! and keep your good work.

  • BlackBerry 10 Blackberry OS 10 software update

    My blackberry Z10 is running on 10.0.9.348. And I try to install whatsapp requiring less 10.0.10 or above. The problem is that I can't update the software and I check for software updates each time I get a massage that I have the latest version of the software.

    What should I do to update the software?

    Thank you.

    Hello and welcome to the community!

    Each carrier controls updates to their users... yours simply did not updated yet. There are tricks to try to force it, but they come with the usual precautions - some reports exist users doing this 'force' and make them unusable BB on their domestic carrier network (changes to the radio file and other, which are not compatible). But, if you want to make the attempt, here are the tips:

    Good luck!

  • BlackBerry smartphones can not update bb id

    Hello

    I have a situation, I can't update my bb on my phone id (8520) I bought this phone to another user and its information is always that that checks the phone. I get an error message: enter the username associated with this smartphone. I think that's also why I can't receive and accept the invitations when friends add my PIN for BBM. I have not yet set up my email accounts, when I get to the email Setup page I get this error message: your e-mail account is already enabled for use of the company, but I'm not not using any email the company and I did the putting up of my email on my old bb 9000 before. pls help me on this, I know not what to do. I already have my BIS active but im getting this kind of errors... you can email me for any possible assistance, here is my email address:

    Thank you and hope to receive a feedback with you!

    EDIT: For your security, personal information such as email are prohibited. Please see the guidelines of the user   under article ""be sure to." "

    Hello and welcome to the community!

    Time to take a step back:

    • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

    The seller must complete their first steps before you try to use anything.

    Good luck!

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