BlackBerry 10 frozen start screen on Blackberry Z10

Similar Questions

• BlackBerry Z10 my BB Z10 does not start after the update today at 91 firmware

  Hello

  IM from the India. I bought a Z10 only today in the evening. When I arrived home and connected to the laptop, it has proposed an update to my version 261 91. But after that, my BB10 is not start. Just the red light keeps blinking on the black screen. When I tried to reload the software link, it says, the software is uptodate and turns again into flashes red. Please suggest me how to solve this problem as its been just 2 hours, I used the phone and he's dead to me.

  Remove the battery for 5 minutes and pop again. In this post, there are two links depending on what type of screen appears once it tries to start, after the red light.

  http://supportforums.BlackBerry.com/T5/BlackBerry-Z10/security-wipe/TD-p/2201767

• Capture screen blackBerry Z10 image problem

  Hello! I use BlackBerry Z10 for awhile and often use it to take notes and capture screenshots using the two volume keys. (top right of the phone).
  Usually the screenshot is saved in the images of the individual screen tab. But since I did a cleanup of security in order to overcome the problems of the hanging, the image is recorded on the work tab of my phone and I couldn't share it on fb or WhatsApp. Can someone help me to put the images on the tab (screen) personal

  Thanks in advance,
  Faiz

  Hello and welcome to the community!

  Here's a knockout who deals with this situation:

  • KB33788 Photo taken 10 BlackBerry smartphone is not found in the app screen shots

  I hope that it contains something useful!

  Good luck and let us know!

• How to get started with Blackberry Z10 development?

  Hello

  Can someone tell me how I can start developing for Blackberry Z10.

  I had the Blackberry 10 native SDk Beta.

  Can I use Eclipse for development of BB 10 as we used it for 5.0,6.0 and 7.0?

  QNX Momentics tool is necessary for the development of BB 10, where to download?

  Thank you.

  Yep, it's in the SDK.

• BlackBerry Z10 battery charge percentage of the screen to a z10.

  Is there a way to show your battery charge in percentage on the home screen of a blackberry z10

  If anyone knows I would appreciate your help.

  Thanks for your solution, it works perfectly.

  How can I mark your answer, solution.

  I always wonder of doing things I do not understand. Nobody never considers that these workplaces is a struggle when your old.

  Come on, tell me how to do it!

  When I went to school, there was no computer, website or mobile phones. TV was black and white and we had only three channels. An iphone would have been complete magic.

  Best wishes

  Bob.

• Screen touch blackBerry Z10 Z10

  Is there a way to recalibrate the touchscreen Blackberry Z10? It doesn't seem to be as accurate as it once was.

  * if so, I would be happy to upgrade information.

• Muncher screen blackBerry to BlackBerry Z10 Z10

  Is there any muncher screen, the screen shot, the screen for the Z10 grabber? any similar application? or is it all still to do so without an application?

  Hello and welcome to the community!

  Already built and for free. Hold the top and low volume set keys.

  Good luck!

• Blocked blackBerry Smartphones key Board on the start screen - just started?

  I have been using my storm for almost a month now... love it!  But 2 days ago the keyboard started to appear on the start screen.  It is stuck on the screen and I can't seem to remove.  It covers most of the short view of applications.  I can't get disappear when I go to view the complete application menu.  It becomes very annoying... any suggestions on how to get rid of this?

  dtdopslaf wrote:
  Worked like a charm!  Thankis.You are welcome.  How about you with a click on "Bravo" and please fix the wire by clicking on the button 'solution '.

  Thank you!

• Reloading the blackBerry Z10 Z10 software stuck on logo Blackberry, continuous restart loop, did not help...

  Hello

  Here to find the solution for my beloved BlackBerry Z10 STL100-3

  One day, precisely 26 May 2016 my Z10 battery Blackberry went below 5% or something, I rushed to connect it to the charger but before doing so; It is just off. I plugged in the charger for several hours, but it went to reboot mode as he went to the course passed. It just kept flashing empty battery symbol.

  Problem: BlackBerry Z30 stuck in a reboot loop

  Comments/Details:

  1. when it is connected to the wall charger, the red LED flashes for a few seconds, the display shows "BlackBerry" name. After that,.

  a. device either goes to a restart mode, the icon reload Blackberry OS, the charging progress are shown and about 60-70% progresses he new go to the mode (flashing empty charging symbol) load

  b. or device is standing right in the mode, load with screen showing beteer empty, load, seeing to the top flashes still with the typical color of LED for empty-drained/low battery levels.

  2. keep on charging for several hours, or even overnight will not help to restart. And he remains in charge mode with b symptoms of "scenario". Start button / stop fails to start the machine and after several attempts, it flashes only 'Blackberry' on screen and again charge mode.

  3. as soon as the connection to BlackBerry device link gets detected for a few seconds. And the screen displays the name of "Blackberry", "scenario one" described above occurs. And he just repeats.

  4. that the device is detected for a few seconds, being fast enough to select the option "Reload" when Blackberry link shows that it connected returns with the message "software update has encountered an error.

  After meeting thiis reboot loops question on 26 May 2016, I searched rigorously blackbery support forums and other web pages a di a factory reset/software reload on my device. I lost all my data, but did not care as I wanted my Z10 back to life.

  Now its been 2-3 months I see my Z10 stuck in restart loop and hoping that maybe it lights up or I will be able to find the solution.

  Kindly help.

  Hi J Sanders,

  Z10 was connected to the wall charger and all the tips/advice you mentioned have been tried. He could not start device.

  Before trying the ADF, to check if battery is dead or defective; I kept it in my brother Z10. The battery was load and after a while, he turn the unit on its own.

  However, the pile of work of Z10 my brother could not initialize my camera. I guessed corrupted software connection or the battery could be a problem.

  I carefully observed battery connection ports, specifically the part that establishes the conncetion of metal tabs of the battery with the unit (given in the image http://www.gsmzone.co.uk/Blackberry-8900-Z10-Battery-Connector).

  I found one of the metal connector stuck / out partially / fits loosely / spring-movement irregulars / and is not able to communicate perfectly with the metal strips of the battery.

  I tried to solve this problem by manually removing the metal connector. After several test, I managed to do it.

  I put my battery in my Z10, he acknowledged, and red LED flashed, name BlackBerry flashed, Blakberry OS Reload icon flashed-has increased 100%, Blackberry 10 name flashed and Z10 began. Device came to operational status.

  Current operating system version is 10.3.2.2836.

  No SIM or media inserted in it.

  Charge the unit and check if all functions work fine.

• BlackBerry Z10 ghost SMS/MMS/Email

  Hi all

  Recently "converted" to Blackberry and I'm starting to like it, but having a few problems with 'Phantom' SMS notifications that appear on my home screen.

  I checked my phone, SMS messages, and I am not able to see them. I rely on this phone for work, and missing messages SMS becomes a bit long in the teeth (if that's what actually happens).

  Any idea on what is the cause and what is the solution?

  Hello Ben,

  Thank you for your question regarding SMS notifications on your smart phone BlackBerry Z10.

  As a test, having someone you know sends you a message test SMS to confirm whether or not it is received. It may be possible that your new notification SMS of a previous message has not erased.

  If the message is not received, reinsert the battery as a test and if this fails to solve the problem, contact your mobile service provider for assistance.

• BlackBerry Z10 Z10 is not running... More details about the post

  Watch list prior to the incident:

  -my phone needs to be rebooted now and then because the phone has no reception Internet... all I get is this small h but when I restart it, it goes back to the 3G...

  -During the loading of my phone, if I acsidentaly loosen the usb microphone connected to my phone. my phone is just dies without warning, as it comes to fade and other things... I only wait a few minutes for her to turn its own

  -my phone started to disable its own (not during loading) only at random even the phone is idle I'll just fint it restarts on its own... and while I use the phone it just restarts...

  -my phone started having a flashing model for the Red led lights up when he died... the rate is 4 seconds blinks... the phone would turn not...

  -my phone turned on automatically... I noticed that the battery is only 20 percent when he died it was more than 50%

  -When I tied my phone it just turned off on its own...

  -the phone is now have a constant lit red light led... the phone will not turn on

  -i out the battery... Remove SIM... remove the sd card and pop while... no joy

  -After removing the bss (battery, sim card and sd card), the phone has lost its constant red led clear status and is now dead

  Observations after incident

  -i tried removing the battery and popping in... no joy...

  left-i it doesn't charge for at least 7 hours... no joy

  -i left without the battery for 4 hours... no joy

  -the phone connected to my pc for 4 hours left... the red light continues returned...

  -i tried to reload the OS purchase my computer does not detect my phone so... no joy...

  d ' irritation if took out the battery and sent... the phone has lost its status as a continuous red light...

  Note * it was in an interval of 3 days

  I would really appreciate the help, the location of the place where I can get it replaced is not easily accessible... I would like to replace as a last resort because I have important data on my blackberry z10.

  If you are willing to help and need more details please do inform me.

  Hello everyone I would like to thank the person who tried to help me, but here I am with the best solution to get your z10 to run...

  1 collect information of the nearest BlackBerry Expert Center close to you. here a link that will help you find one.

  http://global.BlackBerry.com/en/support/support-store-locations.html

  2 contact, then tell them the details of the incident, symptoms, etc...

  3, they will say to bring the product to them because they need to change the sone (OS) software and material things... they also explain how the service works... the device will be in 6 weeks max.

  4. wait...

  I hope to help the people who are currently with these problems, Z10 is a great device. He has an amazing interface as all the blackberry is... also amazing on the keyboard of the screen very responsive... sad to say, it doesn't have a lot of applications, but that doesn't bother since I'm not really a person app... CIAO well! Ganna let this thing like solved but we look forward to answer you if you guys need something said...

• BlackBerry Z10 necessary account information

  Every now and then my BlackBerry z10 comes up with the message "your account login information (Yahoo!) - has changed or is incorrect." ' Update your login information and try again "sometimes it is true, most times it is not.

  Any ideas why this happens?

  Then do this...

  Settings > accounts > tap your Yahoo account and tap on delete bottom.

  Restart your Z10 now the power button on top edge in about 20 seconds, until the screen goes black and it starts a restart.

  Go back to settings > accounts and add the yahoo account.

  Also, what is your operating system loaded on your device? From the main screen, drag to the bottom of the black bezel that is superior to the settings > everything... What is the Version of the OS that there are listed?  Once you have upgraded to OS 10.2.1 question will cease (as long as Yahoo has no problem of server).

• BlackBerry Z10 tries to remove newly BBID Z10 configuration and use an existing BBID

  Hi, I recently bought a new Blackberry Z10 camera. I started setting up. I wanted to create a Blackberry user ID if I entered an email address that I use frequently. I got an error message stating that the e-mail address is already in use. I thought that I never used a Blackberry ID/product/service forward. I couldn't understand why this email address was used, then after you have re-entered it a few times I decided to try using another email address that I use as often. I put the BBID using another email address, however I have not confirmed it yet. A few hours later, I realized why Blackberry gave me an error message on the first email address, I tried to use. On two or three years I created BBM on my Iphone with a Blackberry ID for text messaging. I used a couple of times and didn't use it thereafter. The next day I went in my email account to see the email confirmation for the BBID I put in place a few days ago. Rather than confirm the BBID, I saw an option: If you did not create or do not recognize this account, remove this BlackBerry ID. Which is what I did. I deleted it. Because I didn't use this BBID. Then I tried to connect the Z10 with the BBID, I created three years ago (before logon on the phone I have to reset my password on the site Web of Blackberry). I could not log in with the old BBID, I created while all the information is correct (I can log on to the Web from Blackberry site, see my profile and settings). The phone tell me the username and password is wrong when I click on the button check that it is just for the opening session with my information screen. The problem is that the phone keeps the profile settings and e-mail address since when I put in place a few days ago and I can't get rid of it, because it is associated with the phone. I read on the forum somewhere, that, in order to get rid of a BBID who is on the phone, I would need to do a reset and community support of Blackberry. Not sure if this is true. The issue is when I try to do that, I have to enter the password that I deleted so I'm stuck BBID. Don't know what to do. I'm all new to Blackberry and would appreciate any support you could give me to solve this issue.

  Hello and welcome to the community!

  Unfortunately, you are now in a difficult situation...

  Mioprincipe wrote:

  I read on the forum somewhere, that, in order to get rid of a BBID who is on the phone, I would need to do a reset and community support of Blackberry. Not sure if this is true.

  Indeed, this information is true. The only way to remove the association between a device and a BBID must WIPE the device. But... you've discovered...

  Mioprincipe wrote:

  The issue is when I try to do that, I have to enter the password that I deleted so I'm stuck BBID. Don't know what to do.

  This means that the device must execute the last branch 10.3.2.xxxx of the operating system, which includes the anti-theft function required by the Government, which requires that before a device is deleted, the anti-theft function BBProtect be first to be defeated before the wipe. Without this step, after the wipe, the same BBID is required (to prevent a thief using the device at all).

  Here is some useful information (all the "official" BB staff):

  • http://helpblog.BlackBerry.com/2015/06/getting-started-with-anti-theft-protection-in-BlackBerry-10-o...

  If you purchased your appliance from ShopBlackBerry, Amazon (U.S. / UK) or the Porsche Design Store, please communicate with BlackBerry using the details on our page contact us.

  Contact us blackBerry > http://blck.by/1MxtqPR

  If you bought your device with a wireless service provider, or a retail store in person, or online, please contact them for assistance.

  When you contact your point of sale, please have the following prepared;

  DO NOT PUBLISH THIS INFORMATION IN THESE FORUMS

  -Your BlackBerry ID
  -Proof of purchase such as a reception
  -A copy of your wireless bill that shows your phone #.
  -A copy of your ID issued by the Government

  Good luck!

• BlackBerry Z10 Wifi disconnection and deactivation

  Topic: Drops wireless connection and disables wifi radio on TP-LINK router 470N (single band - 2.4 GHz) (Home connect)

  Hello

  I'm Jay payen

  Recently, I have owned BlackBerry z10 and have the latest firmware upgrade version: 10.2.1.2102 updated.

  I am Using Wi - fi Connection to connect the app on my phone, but since I started to use BlackBerry z10 he constantly sinks in connection with home wifi router in addition it also disables wifi radio so that even make any another device branch ed on this router disconnected to the router. Solution is to this problem is that I have to restart my router every time.

  I tried to change due to changes in my router:

  • Mode: since 11bgn mixed with 11n only
  • Enabled SSID Broadcast
  • Wireless security: of WAP-WAP2-staff staff
  • Beacon interval: 100 to 50
  • RTS amplifiers: Of 2346 to 2304

  I am friends here from my phone to the router address reservation.

  Note: My router has the latest Firmware Version: 3.16.6 build 130529 Rel.47286n (v4.0000 H/W Version WR740)

  I use Sony Xperia Acros, HP ProBook 4440 s, Sony Vaio portable Devices in parallel, or any hour would not be problem with connection of abandonment until.

  So, please help me about this situation.

  Modification of the Ant / changes / suggestions are welcome.

  My router configuration:

  • Wireless Radio: turn on
  • Name (SSID): XXXXXXXXX
  • Channel: Auto (canal 11)
  • Mode: only 11n
  • Channel width: 20 MHz
  • MAC address: XX-XX-XX-XX-XX-XX
  • WDS status: disable
  • Beacon interval: 50
  • RTS threshold: 2304
  • Fragmentation threshold: 2346 (fixed)
  • DTIM interval: 1
  • WMM enabled
  • Persons with disabilities in isolation AP

  WAN connection type: PPPoE (AutoConnect)

  Phone settings:

  • Enable connections
  • Hidden off SSID
  • WPA/WPA-personal security type
  • VPN profile
  • Type of band 2.4 GHz
  • Auto obtain IP - on
  • Using Auto-IP - verified
  • IPv6 disabled
  • Proxy disabled
  • Access point inter Handover - on

  Please help me get rid of this situation.

  Thanking you.

  Good day

  Greetings - Jay payen

  Hello!

  Try turning off WMM, it should help you

• BlackBerry Z10 none world blackberry

  World of blackBerry was not available on my Z10 phone since April 16. All solutions on how to reset / install?

  On your Z10, go to the icon of your music or games.
  Tap the icon to infinity right three points lower and touchscreen BlackBerry World.
  Now BlackBerryWorld should start for you.

  Also more detail & options are explained here:
  KB34132 - BlackBerry World shows a circle of rotation and doesn't load content on the smartphone to BlackBerry Z10 http://bbry.lv/11qtvdt