BlackBerry Z10 Z10 is not running... More details about the post

Watch list prior to the incident:

-my phone needs to be rebooted now and then because the phone has no reception Internet... all I get is this small h but when I restart it, it goes back to the 3G...

-During the loading of my phone, if I acsidentaly loosen the usb microphone connected to my phone. my phone is just dies without warning, as it comes to fade and other things... I only wait a few minutes for her to turn its own

-my phone started to disable its own (not during loading) only at random even the phone is idle I'll just fint it restarts on its own... and while I use the phone it just restarts...

-my phone started having a flashing model for the Red led lights up when he died... the rate is 4 seconds blinks... the phone would turn not...

-my phone turned on automatically... I noticed that the battery is only 20 percent when he died it was more than 50%

-When I tied my phone it just turned off on its own...

-the phone is now have a constant lit red light led... the phone will not turn on

-i out the battery... Remove SIM... remove the sd card and pop while... no joy

-After removing the bss (battery, sim card and sd card), the phone has lost its constant red led clear status and is now dead

Observations after incident

-i tried removing the battery and popping in... no joy...

left-i it doesn't charge for at least 7 hours... no joy

-i left without the battery for 4 hours... no joy

-the phone connected to my pc for 4 hours left... the red light continues returned...

-i tried to reload the OS purchase my computer does not detect my phone so... no joy...

d ' irritation if took out the battery and sent... the phone has lost its status as a continuous red light...

Note * it was in an interval of 3 days

I would really appreciate the help, the location of the place where I can get it replaced is not easily accessible... I would like to replace as a last resort because I have important data on my blackberry z10.

If you are willing to help and need more details please do inform me.

Hello everyone I would like to thank the person who tried to help me, but here I am with the best solution to get your z10 to run...

1 collect information of the nearest BlackBerry Expert Center close to you. here a link that will help you find one.

http://global.BlackBerry.com/en/support/support-store-locations.html

2 contact, then tell them the details of the incident, symptoms, etc...

3, they will say to bring the product to them because they need to change the sone (OS) software and material things... they also explain how the service works... the device will be in 6 weeks max.

4. wait...

I hope to help the people who are currently with these problems, Z10 is a great device. He has an amazing interface as all the blackberry is... also amazing on the keyboard of the screen very responsive... sad to say, it doesn't have a lot of applications, but that doesn't bother since I'm not really a person app... CIAO well! Ganna let this thing like solved but we look forward to answer you if you guys need something said...

Tags: BlackBerry Smartphones

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