BlackBerry 10 How can I remove a feature from my account PIN?

I sold my Q10. The buyer is in my contact list and its data are always integrate into my own data of contact including the PIN code.

How can I delete the assignment the BB PIN of my BBID account?

Thanks in advance.

There were actually several steps that should be performed before selling it... refer:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

The WIPE on the device would have taken care to remove the association between this device and your BBID. You can then simply use this BBID even on another device, and that person would have none to use this same BBID because they would not know the password.

It is possible (a feature!) to have multiple devices on a single BBID, but the result is what you are experiencing. So I believe that the only remedy, it is that the new owner must WIPE this device and start again, leaving you with exclusive control over your BBID.

Good luck!

Tags: BlackBerry Smartphones

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