BlackBerry 8310 Smartphones: Impossible to reinstall the applications.

Hello

I was the proud owner of a BB 8310 for 10 days and am now the proud owner of a useless piece of modern art...

Everything was fine until I connected on the BB site and tried to update the software.

First, I downloaded the latest version of the Desktop software, then connected my phone to my computer and started the process of updating. Everything was fine so I went to the legendary coffee and when I came back found a message telling me that the connection was lost, I want to try again? Yes of course. And then everything started going downhill.

Received the error app 200, the hourglass for hours.

So to make a long story short, I tried to reload everything using the trick where you connect the BB without the battery. Well, he works to the charge process request where the Red led goes and I get the message that the connection has been lost. Try again? Yes. Wait he reconnects (hourglass goes round and round), reconnected... re - unplug and restart to load the applications.

I noticed that the disconnection does not occur during the loading of any specific application but more or less randomly.

OK, so after several attempts I cancelled the process and got this error message: fatal error, unspecified error [J:0 x 00000005]

I tried on a PC with Windows 7 with Windows XP and even on a Mac.

Still with me?

Well, someone has an idea of what's going on? Y at - it a bug in my phone in the desktop application or downloaded applications?

Beats me.

Thank you

Jean-Luc

You will need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

http://www.BlackBerryFAQ.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

If JL_Cmder does not work, follow this instruction:
http://www.BlackBerryFAQ.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe

Good luck.

Tags: BlackBerry Smartphones

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