BlackBerry Blackberry Q10 10 order to USB connection

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• Director of office of blackBerry Smartphones do not find usb connection

  I have Blackberry 7100i that I'm unable to have the Desktop Manager detect. I'm under Blackberry 4.6 on Windows Vista Edition full version. I did the installation and removal of the battery of the phone and in the device manager that the USB is recognized Blackberry device. I'm really disappointed there is not a clear answer for what seems to be the common problem. I've tried versions 4.3.4.5. and now 4.6 all with the same problem. In connections, I'm clicking on USB option and in these versions, there is not a detection option. Someone has a simple answer? Office Manager says I am disconnected. Phone readsV4.1.0136. Any help would be appreciated.

  Thank you

  Bravo... Decided to uninstall and re - install it using Internet Explorer instead of Firefox... Firefox had the problem

  everything works fine.

• Software USB connection blackBerry disappeared

  Two days ago, I supported p my Q10 with BB Digg.  Today, I tried to connect through the same USB cable with link BB and two other programs, but the PC still says "Disconnected" or "Unable to connect".  Under network connection & phone says USB "connected."

  The phone does not appear on Windows Explorer and is not listed in Device Manager.  Following the advice on a Forum, I uninstalled link BB (+ BBB and drivers) and installed the latest 1.2.0.52.B59 that reinstalls the latest driver.  I restarted the PC, but am still unable to connect.

  Any advice would be appreciated.

  See if this helps:

  http://www.BlackBerry.com/BTSC/KB35666

• BlackBerry Blackberry Q5 Q5 undetected in link (USB connected)

  Hi, I have a new blackberry Q5 for 1 week and I used Blackberry Desktop to transfer data from my previous BB Curve 9100. Then I installed the BB link for my BB set Q5 upgraded to the latest OS 10.1 (at the time). Everything worked fine on my Windows 7 Enterprise 64-bit laptop, USB connected.

  Then, today, I wanted to connect my BB Q5 via USB because I got a notification to upgrade to Mac OS 10.2. But when I connect the BB to my laptop USB port, nothing is really happening, even the Windows Device Manager does nothing.

  I tried with 2 different USB cable and same problem. Also, (perhaps another problem), when I connect the USB cable, my BB Q5 tells me "you should use the charger supplied for accusing him faster" (a kind of message)... Even when I connect using the charger provided in the socket...! ? ! (WTF)...

  I've rechecked setting and under the link 'Blackberry' and it is activated: I
  the 'Mobile use network' is disabled, of course I don't want to use the 4G Mobile to connect with link BB and I can see the name of my laptop displays at the bottom of the screen of option 'Link BB' on my BB device.

  But on my laptop, inside the link, it says that the device is not connected as well, under settings, in the storage and access, the USB connection is set to Windows (has been resolved on 'auto' before, but still without success).
  WiFi access is disabled: o
  USB storage device is activated: I

  If my device is not detected in the Link BB software and even not detected as a USB storage device in Windows.

  I uninstalled the Software Desktop BB and BB link, then reinstalled BB link without success... I'm stuck now.

  Any help, thanks.

  I finally got it to work:

  -J' have completely stop my Blackberry Q5 terminal and disconnected from the USB.

  -In Windows Device Manager, I can see the virtual private network of Blackberry in the Group of network adapters, which is correct. But the Terminal Blackberry did not appear.

  -Plug the USB cable into my device Blackberry Q5 and I turned on with the switch on the top.

  -From there, Windows has detected the terminal and installed the drivers from the Terminal Blackberry (automatically supplied with the BB Link software)

  - And link began to say automatically that the BB is correctly connected via USB.

  -When I turn on the USB mass storage, it works as well (and disconnect link at the same time), so I have to stop mass storage USB in BB Q5 settings do connect to Link via the USB cable.

• Popup of Z10 disable BlackBerry asking to install BB link connecting to USB port car Z10

  Hello

  my car has a built-in USB plug that I use to load my Z10. Unfortunately, as soon as I connect the phone a dialog box appears on the phone asking to install BB link - which is obviously not possible. There is a button to close the dialog box, but it is once again a few seconds later.

  Does anyone know a way to stop the phone display of this dialog box (other than to install BB link on my car ).

  Thanks for any help,

  Ciske

  Thanks for your quick responses (and in fact, it was not the car but the phone were the pop up has been demonstrated).

  The trick to check the mass memory was very helpful. What did the trick was (on the phone):

  Settings-Online Storage-online storage/RAM-online button how the USB connection is determined from "Automatic" to "Windows".

  (Note: I use a German OS so I guess that names specific setting but I hope that this should give anyone with the same issue to give an idea on what to do).

• BlackBerry Q10 transfer old data blackberry device BlackBerry 10 device, without old blackberry device again

  Hello
  I recently bought a new BlackBerry Q10, I got a 9790 "BOLD" of BlackBerry OS 7 before that and I had backed it up in BlackBerry Desktop Software. I had no knowledge that BlackBerry 10 devices do not work with BlackBerry Desktop Software, so I sold my Bold 9790 and then bought a Q10. I need to retrieve all the data from my old 9790 "BOLD" to my Q10, but unfortunately does not work with BlackBerry Desktop Software Q10. If I download BlackBerry link it will ask to connect to my old camera to transfer files.

  So basically, I need to transfer my old phone to the new backup file.
  Please help me. Thank you.

  First of all, the device is released for more than a year and a half.  BlackBerry has put the information out there.  I easily found the information below with a quick Google search that brought up this article, KB33322

  While it has not yet been updated in order to take account of the last update for the link, I made a few minor changes to the instructions to join the same options in the new version of the link.

  Multimedia files stored on the internal memory of the device will be transferred if you check the box "Multimedia files stored on the internal memory."  Multimedia files stored under the content on the old appliance store will not.

  Here are the instructions:

  1. Connect the 10 BlackBerry smartphone to the computer via the USB cable.
  2. On the left side of the BlackBerry connection screen, click on the name of the smartphone BlackBerry 10.
  3. Select restore device > Legacy device backup files.
  4. Select the desired backup file.
  5. Select the data to be restored in the smartphone BlackBerry 10. To restore data to all supported, select the checkbox restore all data .  Choose the data to restore select Custom Restore.
     Note: for a description of data BlackBerry smartphone, refer to KB03974.
  6. Click restore.

• Problem syncing blackBerry Q10 Q10

  Hello

  Is a small question, possible to sync my Blackberry Q10 with Blackberry via Bluetooth connection?

  Or I can do this only through the USB cable and WiFi?

  Thank you

  Historically, it was hit and Miss. If your computer uses the "widcomm" bluetooth base drivers it can work. If your computer is provided vendor bluetooth drivers (toshiba or other drivers of the brand) then it probably won't work. BB software has always required that the base of windows drivers so that the bluetooth work. Even if you manage to remove the vendor provided drivers and use the base drivers you lose some of the advanced features your vendor provided drivers support.

• BlackBerry Blackberry Q10 ID deleted with Blackberry Protect to the

  Hello

  I do not own the Blackberry device, but my father and I think he did something wrong. He asked me to write to you to help you, because he can't use his device because it deleted the Blackberry account. On October 23, he bought Blackberry Q10 and on 26 October, he deleted an account (he had some problems with the reception of e-mails and he thought that it might help). He also said that the problem might be related with Blackberry Protect. What can I do to make him his device working properly?

  Greetings from Poland and thanks for any help.

  MREX.

  You can try. I don't think he'll do good. Why BlackBerry would be to blame when they provide a big warning that says do not remove the BBID if it is connected to a device?

• Contacts in bbm blackBerry Q10?

  Hello!

  Hello world

  In fact, I missed my bbm contacts, after when I bought a new dievice, called "BlackBerry Q10"

  my old camera, it's called 'BlackBeery Bold 9900', and I sold it. So, after that I used my new camera and I open bbm and connect to my email and password, after that I've found my bbm contacts!

  So I do not know why?

  Can you help me please?

  Any body know

  What I would do... ?

• BBM blackBerry Q10 pine got changed

  Hello, everyone!

  My problem with the BBM Pin code is as follows - a few years ago I had the BlackBerry 9900, and I got a pine BBM assigned to this device. Later, this device was physically destroyed and I started to use BBM on Samsung Galaxy (the same PIN BBM).

  Recently, I purchased BlackBerry Q10 and started using BBM with the same PIN (from BlackBerry 9900). It wasn't a problem, until that I've updated BBM a few days ago and then I noticed that my BBM pin has changed.

  Does anyone know why it happened and what to do with this issue? I mean, finally, I will create a list of contacts with my new BBM PIN code, but there is no guarantee that this change suddenly won't happen again.

  Thank you very much for your advice.

  Dmitri

  Hi Dimitri

  Good question, but so many numbers makes me headache lol just kidding. Unfortunately, this is not how it works. Different way with numbers of mail or telephone in our map. Blackberry PIN is connected with a single device and cannot be moved to another device. Your previous BBM with 123456 contacts are safe and always with you in your new PIN BBM 654321. To your new customers/friends you must inform your PIN or invite them.

  Technology can create something new. You can always tell them your new pin code otherwise you must continue to use your old device.

  Kind regards.

• BlackBerry blackBerry Q10 Q10 move files via wifi

  Hello

  I have problems to transfer files from my blackberry to my pc q10 goes wifi, as explained in the link:

  http://docs.BlackBerry.com/en/smartphone_users/deliverables/50635/als1334683894417.jsp

  I can write you my IPv4 if you wish.

  Is there another way or app from blackberry to transfer via wifi on my pc documents? Easier than in the way explained in the link above...

  Watch this video tutorial for Wifi sync

  http://demos.BlackBerry.com/BlackBerry-Q10/na/us/Gen/how-to/BlackBerry-link/connect-to-computer/sync...

• BlackBerry Torch 9800 smartphone failing to connect to the Blackberry Desktop software

  Recently I seem to get a continuous "Connection" message to BBDTS. Have you tried the following:

  -the latest version of the BBDTS software.

  -restarted the pc (Win7x64)

  -restart the blackberry

  -tried a different usb port

  Nothing has worked. It seems that the blackberry connects to the pc OK

  Any ideas on how to get a connection established

  Thank you

  Hello!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!

• BlackBerry Q10 how do I get rid of my current BB sign in and create a new one?

  My Q10 is having this problem:

  http://BTSC.webapps.BlackBerry.com/BTSC/ViewDocument.do?noCount=true&externalID=KB33652&sliceId=2&di...

  It seems to me that I have to delete my bbid which was used for my old BB and make sure I use a new from scratch, so lose all my contacts etc.

  How can I do this

  Please help someone because I'm so desperate to stop having BBM Manager of temporary error every day, so far the only way I can get around this is to keep to restart or take out the battery.  Whenever he wipes my cats and is usually really irritating.

  any help would be much appreciated - thank you

  Hey, AdaV,.

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  Follow the steps in this article to change your BlackBerry ID on the smartphone BlackBerry Q10: www.blackberry.com/btsc/KB26694

  Remember to create a backup of your data in BlackBerry link that all data will be erased.

  Let me know if you have any other questions.

  See you soon.

• Bbm blackBerry Q10 q10 display is blurry

  Just got a BlackBerry q10 and discovered that every time that I upload an image on the bbm screen is always blurred.

  Like what would be the issue and how can I sort it?

  How big are the files that your download of the BBM display?
  BBM automatically resize images exceed a certain limit.

• BlackBerry Q10 Q BB 10 issue 1

  Hello

  Is there an option to auto on/off on bb Q10?, if not, then is it possible in future updates?

  Hey BBQ10,

  Welcome to BlackBerry Support Community Forums.

  This feature is currently not available in the smartphone BlackBerry Q10; Sorry, we can not comment on the new features of the new software.

  Let us know if you have any other questions.

  Thank you.