BlackBerry Blackberry Software Update Fail on Z10 10

Similar Questions

• Q10 of blackBerry software update failed

  I tried to update my software (version 10.2.1.2977), but every time I do it just indicates the update has failed. Access to internet is very good and it is connected to a power source, but nevertheless does not seem to work.

  Hello and welcome to the community!

  You did not reveal what software update method, you try, so I think that you try updating wireless on the device. I recommend to renounce this attempt and instead try the following:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-Smartphone/how-to-reload-your-Blackberry10-OS/t...
  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-BB10-OS-using-Sach...
  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...

  Good luck and let us know!

• Z10 Z10 blackBerry software update failed! :(

  Good morning!

  PLEASE HELP ME! My Blackberry z10 has to update the software and I can only be updated via the BB link or web. Problem is that the update maintains not! "An error occurred when downloading software for your device. Please check your internet connection or try again. "This keeps popping up and my internet is on all the time! Why would he do that? the so-called 'pop-up' on the site of BB to run the update from the web is not pop up! it so im so tired of this! Please help me! IM really need a hero of BB! As soon as possible!

  Thanks Stephani

  XOXO

  Nevermind found the solution me, had using Internet exporer... it's good for something hahahaha

• BlackBerry software update failed Smartphone, cannot use the phone, but can attach to the computer access to the Internet.

  How to fix the phone. Software of office says "cannot communicate with the device.

  Hi and welcome to the Forums!

  Good job on the recovery! But all is not lost for your data. If you did the update via your PC, then in the early stages of the process should have been a backup of your data (assuming you do not defeat this feature). If you're on a PC, then look for in your entire hard drive to a file with the extension of the IPD (*.) IPD)... check the date and time of the results... created more recently is your best candidate and if all goes well, it was created at the time you did the update. Use this procedure to restore this file:

  • KB10339 How to use BlackBerry Desktop Manager to restore the data to a BlackBerry smartphone from a backup file

  If you use a MAC, I don't know how he does things, but maybe this KB is useful:

  • KB18776 Back up and restore BlackBerry smartphone data on a Mac using BlackBerry Desktop Software 2.0

  If you performed the update OTA or otherwise circumvented the backup data, then you are indeed no chance.

  Good luck!

• BlackBerry Software Update persistent error Z10

  Hello

  Help, please.

  I am currently on BB 10 OS version 10.1.0.273, I want to upgrade to version 10.2.1.537. I tried to update my Z10 BB software on the web and using USB in the BB link, whenever I get to 25-26% I get an error saying 'an error occurred during the download of software for your device.  Please check your internet connection or try again later, if the problem persists.

  using a WI - FI connection on my phone I get a message saying 'the update server is temporarily unavailable. Please check your network connection settings or try again later. "

  I tried turning off, the rest of the factory still nothing.

  Help, please

  shukz222 wrote:

  Hello

  Help, please.

  I am currently on BB 10 OS version 10.1.0.273, I want to upgrade to version 10.2.1.537. I tried to update my Z10 BB software on the web and using USB in the BB link, whenever I get to 25-26% I get an error saying 'an error occurred during the download of software for your device.  Please check your internet connection or try again later, if the problem persists.

  using a WI - FI connection on my phone I get a message saying 'the update server is temporarily unavailable. Please check your network connection settings or try again later. "

  I tried turning off, the rest of the factory still nothing.

  Help, please

  You have access to another wifi hotspot (do not forget to keep the phone connected to a charger).

  If not browse this forum on installation with an autoloader.

• BlackBerry Smartphones Software Update Fail

  I have a Curve 9350, and I received a notification this morning that I got a software update, so I accepted and he is trying to do the update on my real mobile, (not the Manager Office via a PC), but is currently blocked to save the social stream 0% and 9% in all data , and he was blocked for about 3-4 hours. Please HELP as I can't use my phone and its my business phone!

  Try this,

  • Remove the battery from the device.
  • Connect to the PC and launch the BlackBerry Desktop Software.
  • Replace the battery of the device and let it boot.
  • Are you aware of any update or that the appliance needs of the operating system installed? If so, complete the upgrade so that plugged into the computer.

  If the backup block again at 10 - 20% on the social backup module feeds, please let me know.

  Also, please check your private messages here in the forum to me.

• Software BlackBerry software update available (q10) - is it a known problem

  BlackBerry link reports that there is a software update available for my Q10. It shows the 10.1.0.2030 version is available. But this version is already on my device. Is this a known bug that BB-Link is not check that version is already installed on the device?

  That's exactly right. I had deleted one of the pre-installed applications. I moved the app restored in a unused applications folder as you suggested. Disconnection and reconnection to BB-Link, is more which indicates that an updated version is underway. Thank you.

• BlackBerry software update 10 10.3.1.1779

  Hello. I use a Q5 and recently received a notification of a software update required 10.3.1.1779. The download process and the installation went well. The problem is when my unit wants to restart. It restarts every time, it stops immediately and restart again. It would happen a few times until the screen BLUE before stopping with the red LED flashes.

  These are things I've done:
  1. charge my camera
  2. hold the power button
  3 press and hold both volume buttons
  4 connect my device BlackBerry link and reload my camera

  Only the figure 4 turn on the device. However I did it for about 5 times since the software would automatically update and ask for a reboot. It worked fine when the update has not been installed.

  Yesterday, I tried again and got my solution.
  Solution:

  1 install update on phone (do not restart yet)
  2. connect the phone to the pc
  3. install the blackberry link update
  4 reboot the phone when it is connected to the pc

  After that my phone worked normally again

• Problems of 4.6.1.204 Smartphones Blackberry 8350i blackBerry software update!

  I downloaded the 4.6.1.204 software updated a couple of weeks. Since then, I can't use Slacker or Berry store more. Whenever I try to open the lazy, he said "java.lang.nullpointerexception" and it does not open. Also, sometimes it will only say "error Code 500. For the berry store is said "could not retrieve the list of applications: java.io.IOexception: I tried all ways and none worked ' can someone please help me solve these problems?

  I have already uninstalled and reinstalled the apps, and I tried to restart my phone to leave many times. I even took the battery and wait until I put it on the phone. PLEASE HELP ME!

  Verify the Slacker page support: http://support.slacker.com/app/mobile

  If there is no FAQ or manual article that addresses your issue,

  then ask for more loose management of the team directly: http://support.slacker.com/app/ask

  BerryStore website done refers only to the site of the AppWorld,

  so the problem linked to BerryStore to the address: [email protected]

• Software update failed

  We have a server terminal server (RDS) on Windows Server 2008 R2 SP1. There are about 20 + users and almost everyone uses Firefox as their default browser. Version 18.0.2. When I run updates of FF, I do once logged as administrator when nobody else is logged on. However, for some reason, a couple users receive the message failed update of generic software when you start Firefox. If you click ok, FF starts anyway, and when you check the version, it actually tells 18.0.2 but prompts the user to restart to apply the update, which fails again. How can I erase this update check or instances of Firefox to realize that it IS up to date? This is the first time I saw this question, we use Firefox on this server for years. Help, please. I already read this article, nothing helped:

  https://support.Mozilla.org/en-us/KB/update-failed-error-message-when-updating

  Hello kfishasi, version 19.0 is the latest update of firefox, it came out yesterday, 19 February 2013, try to Update Firefox to the latest version as an administrator when nobody else is logged and check again.

  Thank you

• Xperia Z2 will not turn on - error message: software update failed

  Hi I would appreciate help! My Xperia Z2 aged for 4 months worked fine until today. It was connected to my Mac, and I was asked to update the bridge of Sony for Mac.. After about 10 minutes he said failed update on the computer. I unplugged the phone, but now the phone turns - all I get is an error message indicating "echec failed software update, make sure that your phone is connected to the computer and try again."

  However, when I connect it, the device is not recognized.

  I can not turn off the phone or, all that happens is a continuous loop of red light, then the error message (it is supported at the moment)

  Can anyone help?

  You should rather bridge of Sony.

• MS11-057: a security update Cumulative for Internet Explorer 7 for Windows XP (KB2559049) + software updates fails SCCM

  Morning Microsoft,.

  I am facing a problem in my office environment (Windows XP SP3, Internet Explorer 7, software Trusteer report is NOT installed). We are trying to deploy a package to update all the post-SP3 XP critical and security patches and have problems with the update above.

  We use the SCCM synchronized with our server WSUS software update to deploy updates and it works very well in most parts.

  However this particular update appears to install (that is listed in Add/Remove Programs) However whenever the client checks for updates Windows he sees this as available, download, try to install it and indicates that a reboot is required... After a reboot, he's stuck in this cycle, each time that the client checks a Scan software deployment.

  It was on our test PC at the moment we have so removed from our upcoming updates and aboard. Everyone knows this and they can advise?

  Here are some excerpts from a newspaper of the customers on the update of the files

  WUAHandler.log (ignore the stop bits listed here update that installs very well)

  Async completed research.    WUAHandler 29/08/2011 09:55:58 6128 (0x17F0)
  Successfully completed the scan.    WUAHandler 29/08/2011 09:55:58 1788 (0x06FC)
  Go to search using the WSUS update source.    WUAHandler 29/08/2011 10:04:29 6032 (0 x 1790)
  Synchronous looking for all the updates started...    WUAHandler 29/08/2011 10:04:29 6032 (0 x 1790)
  Synchronous successfully looking for updates.    WUAHandler 29/08/2011 10:06:02 6032 (0 x 1790)
  1 update: 5bf6aa01-2591-4966-95a6-afa7b5b6ac68, 102 BundledUpdates: 1 WUAHandler 29/08/2011 10:06:02 6032 (0 x 1790)
  Update: dfec6275 - 7 d 47-4da6-bcee-d4f20e57acee, 102 BundledUpdates: 0 WUAHandler 29/08/2011 10:06:02 6032 (0 x 1790)
  2 update: 5f08af04-7832-452f-9206-4289ed36f1b4, 102 BundledUpdates: 1 WUAHandler 29/08/2011 10:06:02 6032 (0 x 1790)
  Update: a9278996 - 22 c 7-4f60-9bd3-540d291c4bfd, 102 BundledUpdates: 0 WUAHandler 29/08/2011 10:06:02 6032 (0 x 1790)
  1 update (Missing): Cumulative Security Update for Internet Explorer 7 for Windows XP (KB980182) (5bf6aa01-2591-4966-95a6-afa7b5b6ac68, 102) WUAHandler 29/08/2011 10:06:02 6032 (0 x 1790)
  2 update (Missing): update rollup for the ActiveX for Windows XP (KB2562937) stop bits (5f08af04-7832-452f-9206-4289ed36f1b4, 102) WUAHandler 29/08/2011 10:06:02 6032 (0 x 1790)
  Async updates installation has begun.    WUAHandler 29/08/2011 10:06:10 6032 (0 x 1790)
  Update 1 (5bf6aa01-2591-4966-95a6-afa7b5b6ac68) completed the installation (0x00000000), reboot needed? Yes WUAHandler 29/08/2011-10:06:34 6060 (0x17AC)
  Update 2 (5f08af04-7832-452f-9206-4289ed36f1b4) completed the installation (0x00000000), reboot needed? No WUAHandler 29/08/2011 10:06:43 5272 (0 x 1498)
  Async completed installation.    WUAHandler 29/08/2011 10:06:43 5272 (0 x 1498)
  Installation of updates is complete.    WUAHandler 29/08/2011 10:06:43 3184 (0x0C70)
  Async updates using WUAgent search began.    WUAHandler 29/08/2011 10:06:43 6032 (0 x 1790)
  Async completed research.    WUAHandler 29/08/2011 10:07:51 5740 (0x166C)
  Successfully completed the scan.    WUAHandler 29/08/2011 10:07:51 4644 (0 x 1224)
  Update (5bf6aa01-2591-4966-95a6-afa7b5b6ac68) has completed the restart of the post operation. HResult: 0 x 00000000.    WUAHandler 29/08/2011 10:37:03 2676 (0x0A74)
  Async updates using WUAgent search began.    WUAHandler 29/08/2011 10:37:03 2676 (0x0A74)
  Async completed research.    WUAHandler 29/08/2011 10:40:29 3628 (0x0E2C)
  Successfully completed the scan.    WUAHandler 29/08/2011 10:40:30 5636 (0 x 1604)
  Go to search using the WSUS update source.    WUAHandler 30/08/2011 09:26:57 3848 (0x0F08)
  Synchronous research began using the filter: "UpdateID ="7e4ee2a6-96ca-43e6-ad06-f4ecab6441fe"AND DeploymentAction = *'...»    WUAHandler 30/08/2011 09:26:57 3848 (0x0F08)
  Synchronous successfully looking for updates.    WUAHandler 30/08/2011 09:27:07 3848 (0x0F08)
  1 update: 7e4ee2a6-96ca-43e6-ad06-f4ecab6441fe, 102 BundledUpdates: 1 WUAHandler 30/08/2011 09:27:07 3848 (0x0F08)
  Update: a7c0649d-f81c - 40 c 1-b247-b4e6bb990c8a, 101 BundledUpdates: 0 WUAHandler 30/08/2011 09:27:07 3848 (0x0F08)
  1 update (Missing): Cumulative Security Update for Internet Explorer 7 for Windows XP (KB2559049) (7e4ee2a6-96ca-43e6-ad06-f4ecab6441fe, 102) WUAHandler 30/08/2011 09:27:07 3848 (0x0F08)
  Async updates installation has begun.    WUAHandler 30/08/2011 09:27:15 3848 (0x0F08)
  Update 1 (7e4ee2a6-96ca-43e6-ad06-f4ecab6441fe) completed the installation (0x00000000), reboot needed? Yes WUAHandler 30/08/2011 09:27:39 1656 (0 x 0678)
  Async completed installation.    WUAHandler 30/08/2011 09:27:39 5840 (0x16D0)
  Installation of updates is complete.    WUAHandler 30/08/2011 09:27:39 3848 (0x0F08)

  It is a forum for specific consumers. You will find support for WSUS in this forum: http://social.technet.microsoft.com/Forums/en-US/winserverwsus/threads

  =======================

  You can encounter errors related to connect temporary [p. ex. 0x80072EFF; 0x80072EFE;] 0x80072EFD; 0x80072eef; 0x80072EE2; 0x80072EE7; 0xC80003FA; 0X8024402F; 0x800705B4] when you use Windows Update or Microsoft Update [but not necessarily WSUS! ]  to install the updates
  http://support.Microsoft.com/kb/836941

• Smartphones blackBerry blackberry 9220 software update fails now can't open my device. Help!

  Hello! iIm, trying to update my software blackberry 9220 however, during update, my computer does not recognize the device. I remove the usb cable then try to unlock my phone but just have an "App Eroor: 200 ' and an option to reset... I click Reset. then it just goes back to the app... error what should I do?

  Hello yhayen03

  Welcome to the Forums of the BlackBerry Support

  Please try this Knowledge Base to resolve your issue with this error:

  KB11320  : How to perform a reload own BlackBerry Device using BlackBerry desktop software for windows software

   

  I hope that you already have a backup of your device, or if the device initially allow you to make a backup.

   

  Additional information can be found here:

  KB30100 : "JVM 200" appears on the smart phone BlackBerry.

   

  Try it and tell us if you feel any problem.

  VIA | prince2012

  http://supportforums.BlackBerry.com/T5/BlackBerry-Curve/error-app-200/m-p/2484385#M200531

• Error blackBerry software - synchronization failed, impossible to deal with organizing data

  I had a Q10 Blackberry last week.  I downloaded and installed the PC of Blackberry link 1.2.2.13 version.  Two-way sync USB worked fine.  Now, all of a sudden, I get the error message "synchronization failed, impossible to deal with organizing data."   I tried to reset the synchronization options, but not joy.  Also tried to uninstall and reinstall the software Link 1.2.2.13, once again no joy.  Any suggestions?

  UPDATE: I spent 4 hours on the phone and the remote session with the help of Blackberry last night.  After doing some troubleshooting to isolate the problem, determined that something on the device caused the problem of Outlook synchronization. One thing I've learned, it's that it can take a long time to synchronize and even though the progress of the screen may appear frozen, let it go until the end - sometimes it took 20-25 minutes, but eventually completed. Here's the process we went through - I would recommend appellant help BB and work with them to make sure you have not accidentally delete Outlook contacts and calendar of important information of your PC or BB device!.

  (1) we tried an uninstall/reinstall the PC Link BB software and that did not fix the problem.

  (2) to isolate the problem of synchronization.  We first did a synchronization of 2 channels 'contacts' and 'calendar' and who was a failure.  Then did a synchronization of only 2 channels 'contacts' and managed.  Then did a synchronization of only 2-way 'calendar' and that was a failure - so the problem was linked to calendar data and something on the device has been the cause of the problem or corrupted.

  (3) link BB allowing us to make a backup complete unit.

  4) then decided to do a 'Wipe security' on the device of BB Q10 to erase all the data and settings and return to a clean boot device configuration.  I was nervous about it - make double sure that Outlook all contacts and calendar data on the device and the PC are completely backed up in case something bad happens.  Nothing serious happened, but I was gald, we made the backup!

  (5) has the 'Security Wipe' feature (on the device, the settings > Security and privacy > wipe security) and phone rebooted without problems (takes a while to do).
  

  (6) then used link BB to do a sync test 1 channel 'contacts and calendar' from PC to device.  It worked without problem.

  (7) we then used BB link do a "restore" full backup of device, as we did in step 3 above.  It takes a while to make and was a success.

  (8) once the restoration of the aircraft was complete, BB link configured to perform a synchronization of 2 channels of the two 'contacts' and 'calendar '.  Does the synchronization and was a success.  Did a test by adding the new entry of the calendar on PC and did another 2-way sync - all worked very well.  Seems that the problem has been corrected, but will follow in the coming days.

  Lessons learned:

  (1) If you have a lot of Outlook contacts and calendar entries, the synchronization may take a long time.  Be patient and let it run - even if it seems stuck, etc!

  (2) save all Outlook data on the device and the PC to make sure that you have a backup something bad happened during troubleshooting.  We had not something bad happens, but I was gald we made a backup anyway.

  (2) call BB help - support person, I worked with was fabulous, even if it took some time to work through a patch.

   

• 10 BlackBerry blackBerry software update

  I can't get the new update to my stl-100 z10 BlackBerry till now. Can any body cause some info on this subject? Please share it.

  What is your provider?