Failure to print black on C309a

Similar Questions

• OfficeJet 6500 - failure to print in black only

  recently, my printer stopped printing black only despite a partial filling of reading on a cartridge more and then using a new replacement cartridge.

  I found what is called a level 1 on the cleaning machine head, and it seemed to cure the problem.

• HP C309a: HP C309A will be not printed black, don't align

  I've seen a couple of posts similar to the problem I have.  For me the problem came suddenly.  Yesterday the printer has not worked, today no black print.  I replaced the black cartridge, even though the indicator says it was always half full.  The replacement was a new HP cartridge.  The display acknowledged the new cartridge with the screen of "genuine hp.  Still not printing black ink.  I pulled the cartridges and clean the print head, reinstalled the cartridges and tried to print.  Now, I had an alignment error screen.  I tried the hot water bath, let dry for an hour (while the cartridges were placed and sealed in a ziplock bag) and then reinstalled the print head and cartridges.  Still have the alignment error and still no black printing.  I unplugged the printer into the wall, and then repluged into it, while holding down the key "#" and press '6' on the printer keypad.  He ran the steps wondering what language and invites me to load all paper trays, then tried an alignment.  I still have the alignment error, and it would not print in black.  I retried this so many times my XL Black cartridge now read a little more half full.  Then I tried the warm water through the printhead until water in clear weather.  I double checked it by soaking in the bath hot check clear water came from the print head.  I'm dry now, but I'm not optimistic that this will be remedied what whatsoever.  Is there anything ELSE I can try?

  Thank you for responding.  The third bathroom, combination of flushing seemed to work.  I managed to do print in black.

• 3070 DeskJet printer stop printing black ink

  
  

  After several weeks of back only comes with HP support with a 3070 printer does not print black, I can share the information below:

  1. based on the number of people reporting this issue online and because of this same failure happened TWO printers I've had (the first was replaced under warranty) - there is a problem of quality of serious range with this model.

  2 HP are aware of this problem and offers an extended warranty of "non-public" (private via the forums) up to 2 years instead of 1 year warranty.

  3. If more than two years have passed since you bought the printer (like me) - so bad, next time buy another brand.

  I know that I won't trust this brand in the future.

• PIXMA MG5320 stopped printing black even with new cartridge and a deep cleaning. The colors are OK.

  Some time previously, failure to print quality settings, black would go a little weak on the last few lines of a full page of text. If there are more pages, each would start very well but have the same poor quality near each bottom of page. I changed the setting of the standard high quality & the problem seemed fixed. Just course several days showed poor quality at the bottom of the pages. Today, black does not print. I did 2-3 deep cleanings with a new cartridge, but still no black. Color printing very well. I need to replace the print head?

  Hi PMHilton,

  Given that black ink is printing is no longer and to replace the ink tank and perform deep cleanings have not solved the problem, the printer may require repair.  We ask that you call please 1-866-261-9362, Monday - Friday 10:00-10: 00 ET (excluding holidays) for assistance.  A Canon technical support representative will be happy to help you.  There is no charge for this call.

• HP Photosmart Premium C309: printer cannot print black ink (it's a new cartridge).

  Hi everyone, I hope someone can help me troubleshoot my printer.

  yesterday, I installed a brand new authentic ink cartridge of HP for printer HP C309 photosmart premium.

  The ink level for black on the printer is full, my other levels of color ink is low, but that should not affect something because I never print in black and white for the documents from the school.

  I tried to print black-and-white documents and the printer is fading the black in and out and sometimes not black at all, despite the fact that I have installed a new black ink cartridge.

  I tried:

  (1) align the printer cartridges through the tool on printer settings (this alignment failed 2 times, always without success)

  (2) cleaning of the print head through tool on printer settings (tried this 3 times and still no improvement)

  Any other suggestions?

  Hi @plutolover2011

  I want to help you to be able to print again. I understand your color cartridges work, but it's not black ink.  Please start with the procedure described in the following document; Printer prints a blank Page or does not print black or color ink for HP Photosmart Premium C309a the C309c all-in-One

  If you have performed all the steps in the document above and the problem persists, not one of HPs, my personal recommendation is to use the solution put forward in the next video.  I suggest that if the printhead and the printer he are out of warranty.  Hot water rinse printhead - HP ink printers of the series with removable head.

  I have recommended this solution to others and have been successful, but I can't guarantee that this will solve the problem, it is a term of type line of effort. I hope it helps.

  PaganC wrote:

• 8500 A910g stopped printing black

  My<2 yr="" old="" a910g="" 8500="" aio="" has="" stopped="" printing="" black. ="" i've="" replaced="" the="" ink="" cartridge="" twice. ="" neither="" lasted="" 50="" impressions. ="" failure="" begins="" with="" streaked="" and="" low="" level="" printing="" on="" all="" or="" part="" of="" a="" page. ="" tried="" cleaning="" and="" aliggnment="" to="" no="" avail. ="" ran="" the="" diagnosstics="" recommended="" and="" no="" problems="" found. ="" they="" did="" force="" me="" to="" install="" "newer"="" drivers,="" which="" were="" the="" same="" as="" the="" ones="" already="" installed. ="" out="" of="" warranty="" of="">

  Any suggestions on how to break it lose the problem. I look forward to continue to buy black cartridges for test/retest nothing helps.

  I guess I can always try to take it back to Costco, but it should last longer and be more relliable.

  Thank you if anyone has any suggestions.

  Hi, most likely you need to replace the black print head.

• Unable to print black and white with an empty cartridge

  My printer will not print not black-and-white, except when a color cartridge is replaced empty.

  How can I print black with an empty color in place cartridge?

  Some IIC (individual ink cartridge) printers have print heads that require ink available for periodic maintenance tasks. This avoids problems with hooves in the print head and the bad print quality. The following printers are unable to print when a cartridge is empty, even if the other cartridges.

  

  If one or more color ink cartridges are low but not empty and you want to minimize the use of color ink, you can change the settings in the HP software to print in black ink only (grey levels). Even if you change the print settings to print in black ink only, the other ink cartridges still have ink in them so that the printer to print.

  If you choose to print in black ink only, the printer always uses small amounts of ink from all cartridges for occasional maintenance tasks. HP recommends to replace the low ink cartridges in order to avoid any interruption in printing.

  

  For more details, see the link below

  http://support.HP.com/us-en/document/c04331666

• HP photosmart 5510 won't print black

  I have a photosmart 5510 which do not print black. All other colors are OK. Have changed cartridge and went through all the steps on the site of diagnosis without success.

  I really need to turn it on. Any ideas gratefully received.

  See you soon.

  Here is a link that can help you with this problem. It can a be a print head.
  http://goo.GL/OTmPV

• My Officejet 4620 do not print black ink

  I replaced the black cartridge on my Officejet 4620 with a new high-capacity HP cartridge and it won't print black ink on the test page, any application or function of Copier.  I have reset the printer nothing helps.  The ink level indicates that it recognizes the new cartridge and says it's full.  Black ink out of the cartridge when I put my finger against the exit hole.  I cleaned and aligned the print heads, but still no go.

  just in case someone else has this problem, heres whats really past and heres how to fix this annoying problem. its relatively easy to do and more efficient than wasting money on a new printer or have that he repaired as most people eventually do.

  going on what? the ink has clogged print heads and solidifies closed. the function of "clean print heads" the printer comes with doesn't have the ability to solve this problem. This feature is to clean the heads Sales, not clogged heads. Why hp decided to make this model without a simple to remove the cradle is beyond me, but fortunately the cradle out and can be cleaned with hot water.

  theres a few items, you will need to get there easily, or you could just burst the branch loppers, like I did and vent your frustrations.

  you will need: a pair of slender beak pliers, a screwdriver torx T9 (selling auto parts stores them for a few dollars), paper towels and a space for work (its easier to do this in a corner of a room, on a small table or floor).  Keep in mind that you are dealing with ink, then change your clothes right just in case and also catch a paper plate or a few sheets of paper to print to set ink cartridges while you work.

  (1) ok. lets start. !!! FIRST UNPLUG THE PRINTER RIGHT NOW, IF YOU DO NOT ACCIDENTALLY DIE BY ELECTROCUTION!  I forgot and when I started unscrewing the first 6 screws, kept chime jump and im like * beep *? I was impressed by the security measures hp took as model engineering.

  (2) the printer is now disconnected and then go to your corner your work surface and place the printer, so there is a wall or a barrier on the left, and also, a wall or a fence behind it. This just in front of her as if you were about to use it.

  (3) now, what you have to do, is to open the printer as you will change the ink and on the right side, there is a plastic guide that prevents opening all the way to the top. Look on the side and you'll notice that he could jump off with fingers. pop off and open it completely open, so you can get to the screws of the cover you would have prevented access to.

  (4) press the scanner part and the upper part against the back wall.

  (5) all the screws you will be remove are the size T9H torx screws. There are ten total. There are 2 black screws in the top of the forehead and then 4 black screws in the top of the back. Remove them and put them on your paper plate.

  (6) following is 1 screw silver short located under the Control Panel, use your finger and feel under the * button. Unscrew, place it on the paper plate.

  (7) depending on whether you want to remove the face/Control Panel to get in the last 3 screws so locate the illustrations on the top of the printer, there are 2 on the lower left and 5 at the bottom right (1 and 2 on the left explain removals of paper jam and 1-5 on the right then explain change in ink cartridges). then about half an inch South of the illustration of the number 5 on the lip, is a plastic stand. six inches to the left is an another then 6 inches to the left, under the number of the illustration 2 (remove the paper jam) is a third support. Unscrew using your nails. Flip it up just like the hood of the car, and eten on the main top of the printer, keep the flat wire which is connected to the frame of the control panel (if the flat wire jumped because you got too loud, then simply insert it in when you go back).

  (8) then unscrew the 3 long silver screws that are located under the Panel you just popped off the coast. There is 1 on the left and 2 on the side rightish. mix 'em on the paper plate.

  (9) now that all the screws are removed, take the Panel front and partially pop it back together.

  (10) then take all over (the part with the small illustrations and lift like a hood of car, ONLY THIS TIME OPEN IT LEFT and he balanced on the edge of the printer, to lean over towards the wall or an obstacle on your left.) MAKE SURE NOT TO PULL ON THE STRIP OF COLORFUL SON FRUITS LEFT AND ALSO THE FLAT BLACK WIRE CONNECTING PART SCANNING FOR THE MAIN OF THE PRINTER PART.

  (11) then take the pliers to tapered spout and remove the 2 silver tension springs located behind the printer cartridges. Pay attention to where they were attached so you remember where they go during the Assembly. take a picture with your phone if you have to, or simply re - understand it like I did. mix 'em on the paper plate.

  (12) then disconnect the 2 large flat wire and 1 small flatwire attached to the back of the ink cart. take a picture or can remember like I did. I guess bad things can happen if you reverse the on re-Assembly. Pick up the phone and take a picture of quik to be sure.

  (13) now remove the cart ink, cartridges and all, by lifting the front first.  Be careful of the transparent tape little there that moves the carriage from left to right and vice versa. you don't want to damage this little guy. now take the transport to your paper plate. not some ink or accidentally get it on your fingers without knowing or will make a mess.

  (14) remove the ink cartridges and put them on the paper plate, side ink to avoid a mess, these things sometimes drip. put the plate side. its time to clean the print heads.

  (15) then go to the sink, to the distribution of empty ink and turn on the hot water and then let the transport of empty ink sitting there with the water mainly through the clogged color screen (inspect and make you is not a small rubber seal surrounding the small screen, if there is do not waste it. I didn't look too closely and I don't think that hp has them but I have a few other printers). It will stain the sink but water ink he comes out to be sure. notice there is also a small circuit attached to it. don't bang it upward but getting wet does not matter.

  (16) continue to do this until the water is clear.

  (17) then use your finger and rub the screen gently with your finger and then rinse it, taking ink until the water is clear. This continues until there is no more ink and screens are clean. do it for all the colors just for good measures. the color of problem that would not print, you'll notice takes longer to clean than the other colors.

  (18) now look on the lower side of the transport. these strange looking things are the leaders. Rinse in hot water and dry them with paper towels. then flip it over and the breath on the side of the screen again. also between the screenside and heads (on the side of the transport) is an opening which is also probably gunked up. It blows with water too. Then, turn it over and wipe the head again. Repeat this step until no fades or until you are sick and tired.

  (19) shake, then use paper towels to dry the entire unit. Make sure that the device is dry.  especially inside the female plugs. blow inside or out dry hair and dry gently. do not stand there and melt the but with the blow dryer. but the sooner it dries less your ink cartridges, sitting on the paper plate will dry out. the custom of the ink dry quickly just do not take a NAP or go on a date until you're back with part of the ink.

  (20) now you have finished cleaning the heads and probably don't need to do it again for the length of time, it was because you bought the printer. and just as a roadtrip you used a map to navigate, you will use these instructions in reverse for reassembly. but keep in mind when re - insert the 3 flatwires that you disconnected from the back of the ink cart, make sure you that have small metal contact on the flatwires points (side male) inserted so they affect small metal contact points on the caps of transport (feminine) side. ALSO BE VERY CAREFUL NOT TO DAMAGE BLACK FLATWIRE CONNECTING THE SCANNER PART PART HAND PRINTER. THERE IS A SMALL GROOVE IN THE PLASTIC WHERE IT CAN SIT TO GUARANTEE NO CRIMPAGE. USE IT. also make sure that the 2 hinges to the scanner portion/cover are placed correctly before the fixing of the top with the 6 black screws.

  now raise the printer and reinstall the ink cartridges. then plug in the appliance and turn it on.  If you get notifications on the control panel telling the custom of transport move, then open the trunk and remove the ink cartridges, hustles and ensure that transport is installed and that the tensioner springs are in place correctly. Repeat the operation if necessary until notifications go away or just do a test print and do not take into account the notification if you messed with it a few times already. That's what happened to me and the notification went his own. Once its online, open the hp utility and press the button "clean the heads. do 2 x in a row and you will be in style, with colors extremely rich and "BOLD" and Yes, printed black raven.

  p. s.

  You can always take your aggression out with tree limb loppers or Tin shears like I did and cut the plastic Center keeps you to transport directly outside. Completely eliminates the disassembly and reassembly. Make sure you DO NOT CUT THE TRANSPARENT TAPE THAT MOVES BACK AND FORTH TRANSPORT. This way the next time it happens it takes you only 10 minutes before you are upward and printing.

  Enjoy!  -Porf

• HP6520 ALL IN ONE PRINTER: BLACK INK WILL NOT PRINT

  I TRIED ALL THE PROPOSED SOLUTIONS.  NO WORK FOR ME.  I HAVE TRIED SEVERAL TIMES TO RUN THE CLEAN CARTRIDGE HEADS.  SAME RESULT (WASTED A LOT OF VERY EXPENSIVE INK IN THE PROCESS).  ANOTHER USER HAS SUGGESTED TO USE SOLVENT TO CLEAN A CLOGGED INKJET PORT.  I DIDN'T KNOW WHERE REPRESENTATIVE HP APPROVED THAT.  THE PAGE OF DIAGNOSIS THAT PRINTS AFTER HAVING CARRIED OUT THE SYSTEMATIC CLEANING HEAD PRINT BLACK TEXT, BUT THE BOX FOR BLACK PRINTING IS TOTALLY WHITE.  IS THERE ANOTHER SOLUTION TO TRY?  Help!

  The printhead on the HP Photosmart 6520 is not designed to be removable by the user.  While you can find messages with information on the withdrawal of the printhead for soaking, it's really not recommended.  If you decide to do this don't forget to read the entire thread, these discussions often end with a printer damaged due to damage or damage to the encoder system, electrical connectors which can make the printer unusable.

  You may have already taken the steps of troubleshooting in the paper here, if not go through each of them in order.  Check the vents on the black print cartridge and that it sits correctly.

  If the above does not solve the problem you could try manually to clean the printhead, as described in the post here for a different but similar printer.

  Note that the printer uses a mixture of color and black inks to print a diagnostic page.  This is so that the information can be read even if black or one or more colors do not work.  Although it may seem from this page your black works that is unfortunately not.  You can simulate this by selecting "Photo paper", as the media type in the driver, it would force the printer to use the same color ink to print black text.

• HP Photosmart Premium C309g do not print black ink

  Hello

  My HP Photosmart Premium C309g (CD055A) will not print black ink even if the cartridge is full. He's going through the motions of printing but the pages come out blank. It prints colors, they are not as dark as before, so I know that black is not working. I have cleaned the print heads, turned off the printer, unplug the printer, restarted the computer, but nothing works. I get colors on the report of the print quality, but the printer status report comes out blank. I bought a new black ink cartridge (564XL) think the previous one was defective (levels showed a 75% ink) but I still have the same problem. Any suggestion would be appreciated. Thank you.

  Hey,.

  I see you have done some troubleshooting on the issue of the print quality that you are experiencing.  I would make sure you did all the troubleshooting steps available for your research problem in the document following the link.

  Print colors are the colors should not when the C309 Photosmart Premium printing.

  If you have completed all these steps, then I check the status of your printer warranty.  If it is out of warranty, you should consider the solution provided by Bob_Headrick in the thread found here.

  Hope this helps,

  Jason

• HP 5510 will be not printed black before and after you installed the new cartridge. the specified controls did.

  Photosmart HP 5510 will be not printed black before and after you installed the new cartridge.  The specified controls did.

  Yes, I was referring to manually clean the print head. I see that the 5510 lacks the possibility of leaving the print head manually.
  
  You can click on the menu of your SETUP program on your screen and go to TOOLS and clean the print head from there.
  
  If this does not resolve your problem, you may need to replace the print head.
  Contact HP Total Care (1800-474-6836), and if your unit is under warranty, its free.
  
  Let me know if this can help, thank you.

• my printer cannot print black ink and cartridges are all brand new

  my printer doesn't print black ink and cartridges are all new... any suggestions how to solve this problem?

  See the solution in this post.  Be sure to check the vents, as described in a link in this post.

• HP ENVY 4504: HP ENVY 4504 does not print black ink even with full cartridge

  Used by my office printer is not printing black ink. It does not, it is out of black ink, but anything on a page I print requiring black ink is absent. I checked the cartridge to see if she had missed and the printer was not to tell me, but she didn't. I also tried to put in a new black ink cartridge, but it wouldn't print black to help anyone.

  There is no problem with color printing and the problem started only today. The black cartridge is certainly compatible with this printer as it had been good working with it so far.

  We bought this printer less than a year ago now.

  Until outside to change the cartridges I also turned the printer off and on again, but neither helped.

  I would appreciate greatly any assistance that we currently only this one printer at the office and we rely on it for a lot of work.

  Thank you very much.

  Try here.

  http://support.HP.com/us-en/product/HP-envy-4500-e-all-in-one-printer-series/5304875/model/5368526/document/c03768188/

  Ink cartridge information after doing all the recommendations of HP:

  Once you check the vents turn the cartridge and check the underside near the opening of the ink.  They can be of four plastic tabs near the opening are resurrected.  Make sure that the raised tabs are removed and made flush with the body of the cell.  This will cause the cartridge do not do sit properly in all of the print head and cause air that are expected.  This will affect especially the black ink cartridge.

  In particular, let us know if you find the above to be true.