Smartphones blackBerry blackberry 9220 software update fails now can't open my device. Help!

Hello! iIm, trying to update my software blackberry 9220 however, during update, my computer does not recognize the device. I remove the usb cable then try to unlock my phone but just have an "App Eroor: 200 ' and an option to reset... I click Reset. then it just goes back to the app... error what should I do?

Hello yhayen03

Welcome to the Forums of the BlackBerry Support

Please try this Knowledge Base to resolve your issue with this error:

KB11320  : How to perform a reload own BlackBerry Device using BlackBerry desktop software for windows software

 

I hope that you already have a backup of your device, or if the device initially allow you to make a backup.

 

Additional information can be found here:

KB30100 : "JVM 200" appears on the smart phone BlackBerry.

 

Try it and tell us if you feel any problem.

VIA | prince2012

http://supportforums.BlackBerry.com/T5/BlackBerry-Curve/error-app-200/m-p/2484385#M200531

Tags: BlackBerry Smartphones

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