BlackBerry Bond IMEI / SIM CARD / unlock problem - HELP

Hello all, greetings.

I have a recurring problem to unlock my classic Blackberry.  I have received the handset as a replacement under warranty from 02 and have had it for about 2 weeks, my first handset microphone developed problems.

The first phone was unlocked by 02 to my free request because I am a customer business, brilliant!  This meant that I could use my favorite SIM in that which is with EE. However, the replacement handset will not unlock.

02 provided long code for me, I meticulously entered this copied pasted in the SIM unlock screen with the no - 02 inserted SIM card, but the phone will not accept the code.

I'm at my wit's end and I'm missing features, more the threat of my new phone is unusable if I try another incorrect code.

I am now on my last attempt to unlock the phone, 02 say they can't support me - is the email I received from them:

-----------------------------------------------------------------------------------------------------------------------------------------------------------

Hello

We are sorry that your phone is always locked.

Than trying to incorrectly several times could block the handset.

Visit the nearest service center for assistance.

Alternatively, you can contact the manufacturer for assistance technical support team.

Thank you & best regards

Admin Services

Regarding the consumer credit, Telefónica UK Limited is authorized and regulated by the financial lead authority

Phone number Mobile customers

XXXXXXXXXXXXXXXXXXX

Customers email address

Make the handset

BlackBerry

Combined model

BlackBerry Classic

Handset IMEI

{DELETED}

WCC unlock

Hello

Your unlock request is completed. Unlock instructions:

The code you need for {DELETED}IMEI is as follows:

{DELETED}

Note: If the unlock code is entered incorrectly 10 times, the device will be more usable. First of all, to avoid serious damage to the BlackBerry, the wireless antenna should be turned off until you unlock the device. To disable the wireless antenna and reset the BlackBerry smart phone, follow these steps:

On the Blackberry device home screen, press the blackberry menu, select Manage connections and then turn all connections off.

Remove the battery, remove the SIM card and reinsert the SIM card used is the SIM card from the network that it is blocked he then reinsert the battery.

Turn on the BlackBerry smartphone.

For Full 6.0 and 7.0 QWERTY devices:

Turn off the radio! VERY IMPORTANT

Go to Options-> device-> Advanced Options and click on the SIM card.

Type MEPD

Type MEP2 be sure to hold the ALT key for 2. A window opens the unlock code.

Enter the unlock code and press enter

Restart the device.

For Full 5.0 and previous QWERTY devices:

Turn off the radio! VERY IMPORTANT

Go to Options-> Advanced Options and click on SIM Card Type MEPD Type MEP2 keep ALT for 2, a window opens the unlock code.

Enter the unlock code and press enter then reboot the device.

For SureType devices: [9105]

Turn off the radio VERY IMPORTANT

[Go to Options-> Advanced Options and click on SIM Card Type MEPD [M] [OF] [P] [D]] on 9105. Type MEP2 [M] [OF] [9] [aA] 2 of 9105. A window opens the unlock code.

Enter the unlock code and press ENTER.

Restart the device.

For SurePress devices i.e. Storm:

According to the version of the software, you may need to configure one of the keys to one side as a shortcut to the virtual keyboard. Instructions for the side wheel virtual keyboard:

Go to Options and click screen/keyboard scroll down and select the dropdown on the right convenience key

Open: by default, it is set on the camera

In the drop down menu, scroll down and select by clicking virtual keyboard press the return key and save the changes.

Instructions to unlock:

Make sure you have a SIM card in the device.

Turn off the radio VERY IMPORTANT

Go to Options-> Advanced Options and click on SIM card press the right convenience key to bring up the keyboard.

Put the Smartphone mode landscape to activate the virtual QWERTY keyboard.

Type MEPD

Type MEP2

Enter the unlock code and press ENTER. You should receive an alert indicating Code accepted.

Restart your Smartphone.

UNLOCKING BLACKBERRY Q10 & Z10 INSTRUCTIONS:

Pop in a SIM not allowed.

The unit will give a warning and notification tone to say locked now enter code to unlock the device must now be unlocked

INSTRUCTION UNLOCK BLACKBERRY 9720:

Turn off the radio VERY IMPORTANT

Go to Options-> Advanced Options and click on SIM Card Type MEPD, MEP2 Type make sure that you hold the ALT key for 2. A window opens the unlock code.

Enter the unlock code and press ENTER.

Restart the device.

Thank you

O2 Customer Service

MOD Edit: Edited post to remove the personal information in accordance with the Community guidelines and the terms and Conditions of use

Pleased to say - the genius who is @a sorted it!  I can't believe I have my old SIM card works now!

I am absolutely over the Moon!

Blackberry rules!

Tags: BlackBerry Smartphones

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