BlackBerry combined stolen Smartphones

Stolen handset.  Reported to the police and service provider. I was told that she had been blocked. I tried to locate it since the Black Berry protect but I was told that the menu location had been disabled of all. I discovered that the handset is in use by another person. Please, I want my stolen phone should be blocked

Once the SIM card is blocked protect will not work until a diff SIM is set

If they deleted already, you can not use protect on it more

You might be able to get the PIN blocked by RIM devices, you need to get your carrier to do so.

It can also block a person who thought it was a legit purchase.

Tags: BlackBerry Smartphones

Similar Questions

  • How to unlock locked blackBerry 9000 SFR smartphones?

    Hi all!

    I have huge problem - I need to unlock my old blackberry Bold 9000. I got it when I lived in France, but now use another operator in other countries. And my new blackberry is stolen, and I have to use an old. How can I get the unlock code? I could not contact SFR, because I really do not remember my phone number, when I was with their service.  Phone IMEI - *.

    kosolapiy wrote:

    Hi all!

    I have huge problem - I need to unlock my old blackberry Bold 9000. I got it when I lived in France, but now use another operator in other countries. And my new blackberry is stolen, and I have to use an old. How can I get the unlock code? I could not contact SFR, because I really do not remember my phone number, when I was with their service.  Phone IMEI - *.

    Unlocking a device after 6 months of subscription SFR is free... as long as you have a contract with them. During the first 6 months, it costs up to 65EUR. After the contract has ended, it is always possible, if your phone number has not been recycled for another client SFR. The procedure is quite simple: you must provide information about the contract: customer reference number, phone number, identity. If you do not, then it is very difficult (and this is true for all carriers in France, not only SFR).

    *****

    If I were you I would always try to collect all the information and find someone who speaks french to make the call.

    SFR has a community of support forum is here:

    http://Forum.Sfr.fr/C147-Mon-Compte-RESEAU-et-urgences/F60-SFR-FR-gerer-Mon-Compte/F61-autre/T11363-...

    I think that some of the contributors there can speak English, they can help you find the postal address where to send mail if you really need to write things down to the service the customer to answer.

    *****

    You can also try a few shops in your current position, which may make the SIM unlocking.

  • Request firmware blackBerry Bold 9700 Smartphone

    Hiya, this is the first time that I buy a Blackberry phone and I am very happy. but I have read and heard that the startup time of the Bold 9700 is slow 3 minutes (average/approx.). My question is - is it true? and a future update will be able to sort out the downturn? Thank you.

    No need to double post:

    http://supportforums.BlackBerry.com/T5/BlackBerry-bold-9700-Smartphone/firmware-query/m-p/552069

  • Smartphones blackBerry need my terminal to get blocked because my blackberry was stolen

    Hi, my blackberrybold was stolen and I wanted my terminal to blocked the person who stole so he won't be able to get into my pictures, sms... can I retrieve my contacts also?  could you do something for me? I have the pin code of the terminal and the version of software written in blackberry desktop software would it be useful to block my terminal and retrieve information? Please help me or tell me what should be I have not set up blackberry protect on my cell phone before it was stolen:'(que puis_je faire?) Thank you

    The first thing to do is call your operator, SFR, and have cancel them your SIM card. In this way, no one else can rack up charges on your account. Also ask them if they will blacklist the IMEI number. This will make the phone unusable to anyone else on any network worldwide. If you have a backup made with BlackBerry Desktop Software you can restore it to another BlackBerry phone. What a pity you didn't BlackBerry Protect installed on your phone, because you could have done the phone useless to someone else on your own by wiping all data from it and lock it with a password so that no one else can access it.

    I wish you only good luck to return to normal.

  • Blocked blackBerry combined on a BB 9300 curve smartphones

    I am a complete techno * beep * and managed should not forget the new password I put on my phone and my supplier tells me the only way to substitute the will erase all my info... Is there another way? can I send it BlackBerry? If yes how?

    Please help someone as have many pictures of my baby that I really do want to not loose! :-(

    Hello and welcome to the community!

    BBs are safer mobile devices available. The man plays a key role in the security feature. If you forgot your password locking device, then there is nothing to do. There is no "master" password There is no password "ignore." Even RIM cannot unlock your BB. Only the password that you created can unlock it. Nothing less and BBs would be more safer mobile devices available.

    What you said your carrier is accurate... the only thing to do is to not not the maximum number of times and start over. In addition, learn this hard lesson:

    • There are two types of computers of users of devices - those who have lost data and those who will be

    You migrate from the latter to the former. Backups, quite simply, are not an option, nor an activity reactive.

    Good luck!

  • Smartphones blackBerry 8520 stolen :(

    Hi friends –

    My son lost his BB 8520.

    Obviously, the SIM having been deleted, it cannot be contacted at bbprotect. Question - if the thief tries to re - register this device, he will succeed it indicates the PIN code is already registered to a different e-mail ID?

    Thank you!

    Sofia wrote:

    Well - thank you! Learn how service providers work, I doubt if a 'block' would be really effective. And in any case, it could be re-recorded with a different service provider.

    Hello rajam

    You must contact your carrier first, if they managed to block or blacklist this device PIN and IMEI numbers, then this particular device may not be registered with any other Provider.that Service for sure.

    Sofia wrote:

    My question was more whether, if the same device can be re-recorded with different email id if I release the Unit flew with mail association electronic id provided.

    If you are unable to block this device then yes it can! As I said earlier, if he do a Serurity wipe and put it back to the factory setting so it will be able to associate a different email with this device identification.

    So all you need to do now is to contact your carrier or it Service provider know if they can block or blacklist this device PIN and IMEI No.

  • BlackBerry, loading screen smartphones...

    After I upgraded to 2 apps in my 9300 Curve, a black square with a blue circle and "Loading"... "appeared in the center of the screen. And the Blackberry App Advisor said: "java.lang.illegalArgumentException: no ':' in the URL no ':' in the URL. I can't replacing applications when I press the BlackBerry button, but this place remains in front of any other appscreen and does not allow me to tinker with anything on the mobile. Please help me.

    Sorry "fighting the English.

    Hello and welcome to the community!

    I recommend that you try to start safe mode:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

    If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

    But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

    Good luck and let us know!

  • BlackBerry Curve 8520 smartphone restart commissioning before the end - several times

    Please help - my daughter keeps on restarting. It starts by the presentation of Blackberry start bar, running for 115 seconds (about 5 mm) in the bar, turn off and then stop and start the process again. He would continue to do so for as long as there is a battery inside. For after that I managed to find on the forums, I have to re - install the operating system, but I can't go into the phone to do. Any help and advice would be greatly appreciated.

    Hello and welcome to the community!

    First, I recommend that you try to start safe mode:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

    If this is not successful, then this article can be useful:

    Good luck and let us know!

  • BlackBerry Storm of Smartphones with Outlook 2007 calendar sync

    Hi, my first post so sorry if already in the forum somewhere else.  He analyzed briefly but couldn't find anything.

    My legacy calendar has all the calendar information that has previously been synchronization of Outlook.  My Outlook calendar for some reason any is now empty apart from 2 recent entries.  I don't know how it happened.

    When I plug in Desktop Manager to synchronize, it does not pick up all the entries in calendar on the device and to replicate in Outlook.

    He is used to.

    I'm not technical at all, but all the I can think is that he appears to have happened after upgrade to Manager V5 last week and on the device, I noticed that all the entries that are not are in device calendar rather than one associated with my email address.

    If I add an entry on my device and synchronization of Outlook, it seems to work, so I think that its something to do with the 'old' stuff being labeled as the device calendar - does not know how it would have been reclassified, however, or how to get back so it syncs.

    Any help would be much apreciated

    Pat

    I need to get my Outlook of replication

    Ok. cool, so if you need to COMBINE all the calendars that you want...

    If the calendar entries are present on multiple calendars on the BlackBerry smartphone and a calendar is intended to be used, follow these steps to merge the calendars.

    http://www.BlackBerry.com/BTSC/KB19240

  • How can I put music on my RIM BlackBerry Curve 8310 Smartphone

    How can I put music on my blackberry 8310?

    Hi JamieMahoney,

    You will need to download and install BlackBerry Media Sync to your computer to transfer music on your BlackBerry smartphone.

    BlackBerry® Media Sync allows you to synchronize your music collection and photo desk with your smartphone BlackBerry® quick and easy.

    BlackBerry Media Sync

    For assistance, contact BlackBerry support.

  • BlackBerry Curve 9300 Smartphone update

    Your carrier: Airtel

    Model information and the version of the OS (go to settings, then Options, then): v6.0.0.706

    Can someone please tell me who is the latest OS for curve 9300 3 and how do I put to it with step by step instructions. I am new to Blackberry Upgradation and all.

    Hello and welcome to the community!

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.
    • Find out who is the 'last' is difficult, however. Each carrier controls the release of the OS to their customers, but some carriers do they not release what they receive from BB. Yes, 'later' is a matter of company by company, not a universal.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Smart phone BlackBerry Z10 stolen

    10 times id try BB Blackberry Office delete my account. Now my phone is stolen.

    Same Email I create a new blackberry account.

    But now when sign in Show me The Massage the Protection feature is enabled.

    How to solve it. Please tell me any solution. English please

    Looks like...

    http://support.BlackBerry.com/kb/articleDetail?articleNumber=000036737&language=English

    Take a peek inside. If that's what you're dealing with, so you know the BlackBerry ID initially logged on to the device, or not?

  • BlackBerry 8520 curve Smartphones does not and cannot go on safe mode. Help!

    Hello. I have a blackberry curve 8520. with version 5 OS. a few days ago, my blackberry just stopped working. I tried to restart with a hard reset (remove the battery for about 5 minutes), but the loading bar freezes at about two thirds of the way. I read online that I should try to go to safe mode by pressing the ESC/arrow-back when I reset it, I have tried, but for some reason, it does not. He is always stuck at two-thirds of the way and not respond. someone advised me to connect by cable to a laptop / pc. Yes, I did. but since he is not enabled "" the custom of the computer to recognize the device. I tried this several times here, but nothing seems to work. Help!

    Hi Aquileon

    Welcome to the Forums of the BlackBerry Support

    Your device is not recognized or detected, then you try the application loader to force detection to load the operating system, but this method will delete all the data in your device, if you have a backup or using BlackBerry Protect your restore your data again. For help, refer to this Knowledge Base:

    KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

    Please try it and let us know.

  • BlackBerry 8830 default smartphones

    I replaced my 8830 with a HTC EVO.  I want to send the 8830 for my granddaughter, so she can activate on its local network of Sprint.

    How to reset the phone to factory default?  This is version 4.2.

    Basically what you want to do, is do a wipe of the device security...

    Article ID: KB28225 BlackBerry Smartphone must be wiped before transferring the security property

    Read this article from RIM's Knowledge Base to reset your device to factory settings.
    KB18998 How to reset a factory default BlackBerry smartphone

  • BlackBerry Curve 9360 Smartphones software

    Pls help! I had to send my phone, and a software update has been done. But after I came back, most of my icons are a few blocks and some applications do not work.

    Hello and welcome to the community!

    Wow... it's a sad statement about the capabilities of the service center! If you want to try to fix yourself, then you would want to do a refill of OS...

    At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

    From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

    Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try this procedure might limit the specific causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

Maybe you are looking for