BlackBerry Desktop Manager Smartphones BB is not user-friendly and it does not at all

Similar Questions

• Try to update Java, Adobe Reader and now RIM Blackberry Desktop Manager, Error 1606 could not access network location.

  I got this error for a few months. Initially, I came across it trying to update Java, Adobe Reader and now RIM Blackberry Desktop Manager.

  The specific error is "Error 1606 could access the network location:.", with the colon and the dot at the end. Therefore, it is difficult to know exactly what registry entry, it's.

  I tried to change various registry keys and using a number of files of Microsoft "Fix it for me", but the error remains.

  Can someone help me please identify the location of the network that weird symbols ":." to refer and possible to put an end to this problem once and for all?
  I'd be happy to re - try fix if proposed as a possible solution.

  Thanks in advance.

  Hello

  1. What microsoft fix it did you try?
  2. don't you make changes on the computer before the show?

  This problem occurs because there is incorrect entries in the Shell folder of the user who is logged on to Microsoft Windows. When Windows Installer goes to the sale of Shell folder of the user who is logged on to the computer, Windows Installer cannot locate the correct entry.

  The steps to correct this problem involve editing the Windows registry.

  WARNING: this method contains steps that tell you how to modify the registry. However, serious problems can occur if you change the
  Register incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it.
  Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link:
  http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry
  a. Click Start and typeregedit in the search box start and press to enter.
  b. find the following registry key:
  HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell dossiers\
  c. remove the entries that show the path that is listed in the error message.

  You can also consult the steps in knowledge base article provided assistance:
  http://support.Microsoft.com/kb/886549

• Smartphones blackBerry Desktop Manager synchronization error - will not let me set the synchronization parameters

  I have a new laptop and want to set up to synchronize it with my old Blackberry 8310 Curve just like he used to do with the old laptop.

  I downloaded the latest version of the Desktop Manager (version 6.0.0.40) and I'm trying to configure synchronization settings, but am not able to.  I called Microsoft to see if there was no problem (I use Office 2010), and they said that I needed to talk to Blackberry.

  Here's what happens:

  I connect my Blackberry to my laptop.

  I opened Desktop Manager 6.0.0.40.

  I choose "Organizer" in the left menu, then "settings".

  I get a pop-up window asking me to set up the calendar, tasks, etc. in turn by checking the box.

  I have a box, for example "Calendar Setup" and select Outlook from the list of programs.

  I click 'next' and then choose "two-way synchronization."

  I click on 'next' and get an error message pop up with the title "Intellisync" which reads: "the operation completed unexpectedly."

  This occurs for each content type, I check (calendar, tasks, address book...).

  Anyone can shed some light on this?  I can't wait to get my useful Outlook once again and to have my data sync back!

  Thank you in advance!

  Hey elizabethdw,

  Thanks for the reply.

  To resolve this problem, try to do a detect and repair in Microsoft Outlook.  That are done under help > Office Diagnostics.

  Save the PST information just for pious!  To do this: file > import and export > export to a file > personal folder file, and then save this file on somewheres where you can find it.

  If that does not resolve the issue, perform a clean uninstall of Microsoft Office and re - install only the full version, restart the computer after and then try to configure the synchronization.

  I look forward to your reply.

• BlackBerry Desktop Manager Smartphones downgrades Docs to Go - Premium

  Hello: I have a problem with Desktop Manager downgrading Docs-to-Go - premium v1.007 to v1.006.053.  Dataviz which makes the Docs to Go says on their site that earlier versions of Office Mr. had this problem to downgrade but that BlackBerry had solved the problem with DM 4.7.  When I upgraded to 4.7 DM because the program would not downgrade Docs to Go, but recently when I tried to install the software on my BB Tour 9630 Desktop 4.7 M began downgrading Docs to Go Premium v1.007 to v1.006.053.   I've upgraded Deskitop M to 5.0 and it also downgrdes Docs to Go to the old version.   Anyone has an idea why M Desktop is without downgrading my Docs to go to and older version and how can I go to try to solve the problem?   Thanks: Jon

  Have you applied your package of peripheral carriers OS to your PC (at the top of DTM)? You can find that here:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The device operating system package changes the DTM basic installation that is appropriate for your BB to your carrier... that would have some version of the ToGo applications that frees your carrier. If Yes, you may have to substitute the DTM installation by moving the files of cod for your version of ToGo in the operating system package install so that DTM will recognize your version of ToGo applications.

• BlackBerry Desktop Manager Smartphones resets my home screen image

  I have an image that is stored on the memory of the device, not a memory card, and whenever I have sync it with my computer, it resets it to the standard AT & T back.

  Is there a way to stop this?  It's annoying to have to change my background every time that I synchronize.

  Also, how can I activate bluetooth sync with Desktop Manager?  It is grayed out when I try to click on the box.

  Thank you...

  Hi adg44

  The background is changed because you have the image stored in the camera, move it to the memory card and solve you the problem.

  Read this link to synchronize using bluetooth.

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB04132&sliceId=1&docTy...

• BlackBerry Desktop Manager Smartphones will not read phone

  the Director of bureau will not read my phone... it connects fine - starts playback-, then freezes.  He can even do the initial configuration.  I don't get an error message.

  I reinstalled the software tried different versions - exchanged phones - disabled the antivirus/firewall and nothing has solved the problem. I can't find any documentation on this site or tmobile who is somehow useful.

  advice would be greatly appreciated.

  Thank you!

  Hello

  On the departure of Blackberry browser, the key options, menu, browser cache, delete all categories.

  Director of office on the PC, then create a battery pull on the Blackberry just before you

  Connect the USB cable.

  Let us know how it goes.

  Thank you

  Bifocals

• BlackBerry DESKTOP MANAGER Smartphones settles

  I downloaded the software Blackberry 4.7 but when I tried to install it; unzip the files, the installation starts then window marked "intall windows" appears. I have the only option is 'ok' I select and closed of the instalation. and the software is not installed.

  Hello!

  If you are on XP, make sure that you log in to the system with an account that has full administrative rights.

  If you're on Vista, start the installation with "Run As Administrator".

  If you are upgrading an earlier version, try a clean uninstall first:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB02206

• Smartphones blackBerry DESKTOP MANAGER AND APPLE LION DOES NOT - COME ON BB: the SORTING

  There is a clear problem with BB desktop manager and the LION from Apple.

  In my case, the sorfware installation fails (even if you can find then on the applications). Then it is unable to download updates or fails to synchronize. It is a common and widespread problem.

  BLACKBERRY KNOW THIS PROBLEM FOR SOME TIME AND DO NOT REACH THEIR CUSTOMERS.

  They can feel it stop somehow customers migrate to the iPhone. This isn't the issue. More and more business customers (like me) are turning to Apple computers. If they (at least for the moment) that BlackBerrys are not suitable to great problems have, then the move will be also with our desktop phones. I don't want that I feel that the BB Torch is a business phone much better.

  THE UNWANTED PRESS AND YOUR SHARE PRICE ARE SURELY ENOUGH INCENTIVE TO GET THESE ISSUES SORTED OUT...

  PLEASE DO.

  Hey sjhtorch,

  Thanks for the quick response.

  I suggest to uninstall the BlackBerry Desktop Software, and once it is deleted.

  Search for the following files and delete these:

  /Library/receipts/blackberryvspdr.pkg
  /Library/receipts/blackberrydesktopmanager.pkg
  /Library/receipts/blackberryframeworks.pkg
  /Library/receipts/blackberryusbdriverint.pkg
  /Library/receipts/blackberryvsp.pkg

  / Library/Application\ Support/BlackBerry/BBLaunchAgent.app
  / Library/Application\ Support/BlackBerry/IPModemPasswordDialog.app
  / Library/Application\ Support/Blackberry/BBLaunchAgent.app
  / Library/Application Support/BlackBerry

  / Library/Modem Scripts/RIM IP Modem.ccl

  / Library/Frameworks/RIM_VSP. Framework
  /Library/frameworks/RimBlackBerryUSB.framework

  / Library/Preferences/com. RIM.vsp.plist
  / Library/Preferences/com. RIM. RIMBBVSP.plist
  / Library/Preferences/com. RIM. RimBlackBerryUSB.plist
  / Library/Preferences/com. RIM. RimLaunchAgent.plist
  / Library/Preferences/com. RIM. BlackBerryUSBDriverInt.plist
  / Library/Preferences/com. RIM. RIMBBUSB.plist

  / Library/LaunchAgents/com. RIM. BBLaunchAgent.plist
  / Library/LaunchDaemons/com. RIM. BBDaemon.plist

  / Applications/BlackBerry Desktop Manager.app

  /Users//Library/Application Support/BlackBerryDesktop/.
  /Users//Library/Preferences/com.rim.blackberrydesktopmanager.plist
  /Users//Library/Caches/com.rim.blackberrydesktopmanager
  /Users//Library/Preferences/com.rim.RimLaunchAgent.plist

  /System/Library/Extensions/RIMBBVSP.kext
  /System/Library/Extensions/BlackBerryUSBDriverInt.kext
  /System/Library/Extensions/RIMBBUSB.kext

  Empty the trash, and then restart the Mac.

  Download BlackBerry Desktop Software from www.blackberry.com/desktop and try to install it.

• BlackBerry smartphones can not download Blackberry Desktop Manager 7.0.0.43

  Hey I'm a representative of Telus Mobility and I sent my client to download Blackberry Desktop Manager 7.0.0.43 and all she could find was v6.1. He was released in February, have all our computers working. But when I browse the web all links are on BB site and everything is on the site of BB is v6.1.

  And for the trolls out there who will give me a completely useless and stupid answer... I go here:

  http://us.BlackBerry.com/apps-software/desktop/desktop_pc.jsp?lid=us:BBsoftwareesktopSoftwareC & CAL = u...

  By clicking the download now button on top or below the son of page me:

  https://swdownloads.BlackBerry.com/downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB06...

  What is a download page for:

  Download details
  Software name:	Desktop Software v6.1.0 B38 (Multilingual)
  Name of the file:	610_b038_multilanguage.exe
  Download size:	117 MB
  Date of publication:	17/02/2012

  I need it to be able to wipe the phone and do a clean install of the OS, 6.1 does not allow this 7.0.0.43 made. I have many customers a week to Google live and download the latest version, I'm floored to find BB do not have the latest version available as well.

  Just for reference, while performing v6.1 and click Find updates, said v6.1 is up-to-date. Funny, so mine 7.0.0.43 running.

  Thanks for your useful and thoughtful answers!

  Just thought I would answer my own question that I'm going through my history. Looks like fixed BB download page to be 7.0 finally. Funny as it is difficult to actually contact someone on the EDGE.

  

• BlackBerry Desktop Manager 6.1 smartphones does not work with Windows 7

  I am my end with the Blackberry Desktop Manager software 6.1 I have now uninstalled and reinstalled 4 times!

  Operating system is Windows 7 Pro.  Made own re - installs every time.  The onbly sucessful BB Desktop Manager was Version 5 - which in my view is no longer to download after agreeing to the update to version 6.

  Vicious ferret kindly sent some suggestions but they did not work.

  BlackBerry Curve 3 G, not very far going into the waste tray...

  Therefore, I can't synchronize or update or make full use of my phone.

  Help!

  You can see why I'm exasperated. PC is relatively new and built (software wise) from scratch - IE don't have not just download old system files.

  Bishop office just will not load. Tried various troubleshooting patches offered on the sites of RIM (pretty useless) advice.

  Have now uninstalled all BB and the restarted and downloaded Office Mgr version 5 and myself to try again syning flight.

  Even followed the suggestions on Microsoft Outlook 2010 to Outlook Connector.

• BlackBerry Smartphones Blackberry Desktop Manager shows no Media Manager

  First of all, let me say I am a NEW Blackberry user, my husband and I both has recently obtained new Blackberry 8310 curves.

  When I installed the disc that came with the phone, the Blackberry Desktop Manager doesn't have the "Media Manager" as one of the choices, as demonstrated on all brochures and tutorials. I even re-installed the program, thinking perhaps it didn't download completely the first time, but he always comes by showing only these 4:

  Synchronization, backup & restore, Application Loader and switch device Wizard...

  All the indications I have received show that I can easily add pictures and music by simply clicking on Media Manager, but he's not just here.

  Here is the info on the installation disc that we received with our phones, supposed to be the good news and the latest versions...

  BlackBerry Desktop Manager

  version 4.3.0.17 (Nov.12, 2007)

  Device Communications Blackberry Device mgr... 4.3.0.7

  BBDevMgr... 4.0.0.1

  RIM USB driver... 4.0.0.2

  RIM USB Serial Driver... 2.1.0.4

  Application application Loader loader... 4.3.0.13

  RIMProgram... 1.0.0.35

  Seriously, none of them really means a lot to me, I just click on something and make it work...  I tried to 'upgrade' to a newer version, and I got the message that the version I had was the most recent, so now what?

  I have cards memory inserted in the phone(s).

  I would appreciate any help with this, I am really frustrated. I figured out how to move the files manually, but I don't understand why it is not appear as shown in the manuals of instructions and tutorials online.

  mamapajama wrote:

  First of all, let me say I am a NEW Blackberry user, my husband and I both has recently obtained new Blackberry 8310 curves.

  When I installed the disc that came with the phone, the Blackberry Desktop Manager doesn't have the "Media Manager" as one of the choices, as demonstrated on all brochures and tutorials. I even re-installed the program, thinking perhaps it didn't download completely the first time, but he always comes by showing only these 4:

  Synchronization, backup & restore, Application Loader and switch device Wizard...

  All the indications I have received show that I can easily add pictures and music by simply clicking on Media Manager, but he's not just here.

  Here is the info on the installation disc that we received with our phones, supposed to be the good news and the latest versions...

  BlackBerry Desktop Manager

  version 4.3.0.17 (Nov.12, 2007)

  Device Communications Blackberry Device mgr... 4.3.0.7

  BBDevMgr... 4.0.0.1

  RIM USB driver... 4.0.0.2

  RIM USB Serial Driver... 2.1.0.4

  Application application Loader loader... 4.3.0.13

  RIMProgram... 1.0.0.35

  Seriously, none of them really means a lot to me, I just click on something and make it work...  I tried to 'upgrade' to a newer version, and I got the message that the version I had was the most recent, so now what?

  I have cards memory inserted in the phone(s).

  I would appreciate any help with this, I am really frustrated. I figured out how to move the files manually, but I don't understand why it is not appear as shown in the manuals of instructions and tutorials online.

  Hello...

  I can help you with the download link...

  The link is here

  When you get to the page with downloads, pay attention to which version your download as some media manager (bottom) and some have no Media Manager (upward)

  Let us know how you are doing...

  Do you have XP or Vista?

  H.

• S of Smartphones Conncection blackBerry Desktop Manager and Blackberry Storm problems

  Hi, Newbie question!  My storm will not connect to the Blackberry Desktop Manager (although once the reinstallation of the desktop) on my low-end pc screen to the right icon indicates the gray phone and says offline - Desktop Manager.

  In the Desktop Manager I activated the USB - (the PIN code is correct) but that the setting must be activated whenever I open the Desktop Manager.

  I have run the office and then place the storm in the cradle.  Windows recognizes that the device has been connected.  The storm screen becomes white and connect to the office... messages and there it remains stuck.  The only way I can get the storm to work again is to ride the battery pull (thanks for the tip, BTW).  Is there something that I should activate first on the storm?  The storm is for personal use only and is not connected with any company/server, etc.  Suggestions or a fix would be welcome.

  Hi, thanks for this! I found a different solution on another forum that worked. It's OK for my Windows XP SP3 but I don't know if it will work with Vista.

  1. Download the latest BB Desktop software for your region/carrier and save to the desktop.
  2. Right click on the exe file.
  3. New box appears: right click on "Run As"... "then left click on 'run '.
  4. New dialog box is displayed.  Hold the current user radio button, but uncheck "protect my computer and data from unauthorized program activity.
  5. Install the software following all the usal prompts that may appear.

  I then stopped the automatic start of programs for the Office Manager, so it does not raise upward when the pc is turned on.

  Now, I first connect the BB Storm to the pc and then manually start Desktop Manager: office and the BB Storm now connect to another.  Works for me, so I hope this is helpful to someone else pulling their hair!

• Conflict of blackBerry Smartphones BlackBerry Desktop Manager with Sprint Smartview

  I was using BlackBerry Desktop Manager (BDM) 4.6 under Windows Vista Home Premium 64 - bit for my BlackBerry "BOLD" syncing with my contacts, calendar and tasks Outlook 2007 files. I used Verizon VZ Access Manager with a Pantech USB modem to access the Internet. No problems.

  Recently, I had to switch from Verizon to Sprint for Internet access and use now version Sprint SmartView 1.20.0016.0 with a Sierra Wireless Compass 597 EVDO Modem #2 (model #C597), assigned to Modem Port COM13. SmartView is started, it stops the BDM. If I take the BDM with SmartView running, the BDM will open. I can start the synchronization configured, but the program stops after a few seconds - not error messages. If I stop the SmartView program, the BDM is executed without incident (although it is very slow).

  I uninstalled 4.6 BDM and downloaded BDM 4.7, to try to solve this problem. Unfortunately, the BDM needs access to the Internet to put in place the initial synchronization settings and I can not always run the SmartView and the BDM.

  Does anyone have advice for me? I would like to be able to run both programs at the same time - and really NEED for initial installation. I've seen other users have reported the same issue in other forums, but have not seen all of the posted solutions. Thanks for all the proposals/solutions.

  This problem has been resolved in Sprint v2.22.0042.0.

• Bug in Smartphones blackBerry desktop Manager 4.2 synchronizing with lotus Organizer 6.1 after add my computer to my domain name...

  Hello!

  Since a few days, we began the transfer of all of the computers on your new DC - AD 2008 R2.

  Today, we make a single user who use the Desktop Manager to synchronize a calendar blackberry to a calendar of lotus Organizer. After the migration of the computer. The user can now log on to the domain and all the great work.

  But when we try to sync the BB its does not work.

  We repair the installation of the office 4.2 on the session of field Manager and redetect the BB from usb to the pc.

  Windows xp sp3 when the user's connection in local mode, the BB and the synchronization works between organizing 6.1 and Office Manager. When I log into the domain of the user account.

  Desktop Manager 4.2 after repair, opens correctly and the BB SPINDLE is a detection on USB port

  I could go into the config sync configuration section the link between the organizer and BB.

  In the section to display the list of available applications to synchronize.

  If I choose the option to ascii file, I have a button to select the ascii file on the local drive or local network.

  But when I select the type of file in lotus organizer, the button Choose the .or6 is not available...

  This browse button is not in the local user account.

  I guess that's a Group Policy object or other things like that that block this option...

  I copy the folder "black berry" and "Research and motion" of the data folder of the application on my local user to my my domain user application data folder.

  After I have restart the Desktop Manager 4.2 on my domain on the computer user account.

  When the application start and open, his attempt to sync with BB, synchronization will find some files for the transfer, but the accident during the transfer.

  When I go on the synchronization configuration option to choose my .or6 file, now I find out the name of my file and lotus Organizer connector have a yellow arrow that one as my or6 file is create.

  But the Browse button is still not at the bottom of the configuration window.

  So I couldn't go for a new selection of my file.

  Normally this window gives the link information and the name of the file

  ex: c:\agenda\bob.or6

  Now, I find out only bob.or6 on my sync window...

  When I check in the synchronization log link

  I discovered the full link of my or6 files, and I discover that I have connect on it, try to read some information on the calendar. and a log file end with an error code. Sorry I don't remember the code and I forgot to take the code in the note...

  I'll post the code tomorrow morning.

  I think maybe it's rules, which are applicable by the DC on the computer which block access to the file in writing or another

  things like that. We add the domain of the user as a member of the administrator group, because the configuration of Desktop Manager 4.2 require it to start the Setup program and install the software...

  Someone has an idea of the problem?

  emarck

  

  I found the solution!

  This morning, I do the test install desktop manager 4.2 and my blackberry curve on a pc freshly up toward my area.  This pc has never seen a prior blackberry...

  For people who are interesting to do the same, I put here the step by step guide:

  1. If a blackberry is always on the client pc uninstall all software

  Uninstalling lotus Organizer 6.1

  uninstall the Desktop Manager 4.2

  and accept to clean all the files of configuration during the process.

  Remove the blackberry device in Device Manager

  2. update the pc on the domain if is not always do.

  3. connect with the domain on the pc user, and not with the local section!

  4. once the session is entirely built, out of them and log in the local session the user (if it is admin on the pc), or a local administrator user...

  Go to the management console to add to the computer administrator group, the domain user that use the blackberry.

  Disconnect you and relog on domain user session.

  5. now, we are ready to start the lotus Organizer 6.1

  6. start the Desktop Manager 4.2 Setup program may restart or not at the end.

  7. When Desktop Manager 4.2 Setup is complete, start the software

  After some time. Windows might be on the screen.

  8. connect the BB on the usb port of the pc, let windows detect the new hardware.

  On small Yvon, when windows detects a new hardware BB, you need to push the drivers for usb BB by the device

  Manager let windows to accept the installation of the BB,

  Best practice I find to do that, is to extract the drivers ubs since the original cd of blackberry.

  Because, if you put the cd of BB on the pc, he wants to start the Desktop Manager installation program include on the cd.

  This version is younger and does not work with 6.1 lotus Organizer, so the BB will be perfectly detect in windows, but when you try to change to version 4.2, you must uninstall the new and valuable pilots at the same time...

  You can find the drivers in the cab file on the BB installation cd.

  I'm Audrey curve and "BOLD" use the same drivers...

  9. the Organizer is now ready, DM 4.2 is running and your BB is detect and loans in the windows taskbar...

  Go to the DM 4.2 and detect your BB device, when it is detect and connect ready,.

  Go to the option synchronize, select your .or6 file and associate it. Browse Famouse could be

  present on the bottom of the windows when you select the format of lotus organizer file.

  When the configuration is complete, don't forget to check the box for automatic synchronization when users plug in the BB to the

  computer...

  10 test communication between BB and PC

  Normally is Dm4.2 is open and the or6 file is available on a local drive or a card reader, the communication could be a success!

  I hope this might help other people )

  Emarck

• As part of the Blackberry Desktop Manager software blackBerry Smartphones calendar

  Hi all

  It would be a good idea to have the BB calendar as part of the Blackberry Desktop Manager software, then head of could be made on the PC and then synchronize with a BB or vice versa all.

  I don't have a company server, simply old MS Outlook on my PC.

  Kind regards

  Leslie.

  Hello

  As what I suppose be a business strategy, RIM specifically does not provide a PIM/Organizer with their software. Rather, they provide guidance to PIMs different so that the user has the choice as to which PIM they prefer. See the matrix for which PIMs are supported by different versions of the RIM DTM software:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB12268&sliceId=1&docTy...

  BES is not required to synchronize a calendar with a BB. Indeed, you can synchronize with the tools available today, two-way calendar, contacts, email, etc. etc. etc.