BlackBerry Desktop Manager Smartphones resets my home screen image

Similar Questions

• BlackBerry Desktop Manager Smartphones downgrades Docs to Go - Premium

  Hello: I have a problem with Desktop Manager downgrading Docs-to-Go - premium v1.007 to v1.006.053.  Dataviz which makes the Docs to Go says on their site that earlier versions of Office Mr. had this problem to downgrade but that BlackBerry had solved the problem with DM 4.7.  When I upgraded to 4.7 DM because the program would not downgrade Docs to Go, but recently when I tried to install the software on my BB Tour 9630 Desktop 4.7 M began downgrading Docs to Go Premium v1.007 to v1.006.053.   I've upgraded Deskitop M to 5.0 and it also downgrdes Docs to Go to the old version.   Anyone has an idea why M Desktop is without downgrading my Docs to go to and older version and how can I go to try to solve the problem?   Thanks: Jon

  Have you applied your package of peripheral carriers OS to your PC (at the top of DTM)? You can find that here:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The device operating system package changes the DTM basic installation that is appropriate for your BB to your carrier... that would have some version of the ToGo applications that frees your carrier. If Yes, you may have to substitute the DTM installation by moving the files of cod for your version of ToGo in the operating system package install so that DTM will recognize your version of ToGo applications.

• BlackBerry Desktop Manager Smartphones BB is not user-friendly and it does not at all

  Hello

  Times newspaper I tried to connect my BB Bold 9780 to my PC (at home or at work) and it's a nightmare

  After all the trouble, I just quit, surrender, give up

  next step is to forget BB, as soon as possible

  Bye,.

  AM

  So happy for a simple solution! Good news is.

• BlackBerry Desktop Manager Smartphones will not read phone

  the Director of bureau will not read my phone... it connects fine - starts playback-, then freezes.  He can even do the initial configuration.  I don't get an error message.

  I reinstalled the software tried different versions - exchanged phones - disabled the antivirus/firewall and nothing has solved the problem. I can't find any documentation on this site or tmobile who is somehow useful.

  advice would be greatly appreciated.

  Thank you!

  Hello

  On the departure of Blackberry browser, the key options, menu, browser cache, delete all categories.

  Director of office on the PC, then create a battery pull on the Blackberry just before you

  Connect the USB cable.

  Let us know how it goes.

  Thank you

  Bifocals

• BlackBerry DESKTOP MANAGER Smartphones settles

  I downloaded the software Blackberry 4.7 but when I tried to install it; unzip the files, the installation starts then window marked "intall windows" appears. I have the only option is 'ok' I select and closed of the instalation. and the software is not installed.

  Hello!

  If you are on XP, make sure that you log in to the system with an account that has full administrative rights.

  If you're on Vista, start the installation with "Run As Administrator".

  If you are upgrading an earlier version, try a clean uninstall first:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB02206

• Synchronization of blackBerry Smartphones will reset home screen image

  Using BlackBerry Desktop Manager 4.3.0.17, BlackBerry Curve on Verizon.

  If I put a picture of the home screen (wallpaper), when I synchronize with Desktop Manager, the homescreen image gets always reset the default image for the theme. No matter what topic it is - BB integrated by default or Verizon one that accompanies it - the image is always set to zero by default.

  Here's the little interesting:

  1. I put the image of the home screen to something specific to the topic.
  2. I do a sync and see the image of the home screen to reset.
  3. I go to the B theme and define the image of the homescreen to something specific.
  4. I do a sync and see the image of the home screen to reset.
  5. I return to A theme without changing anything, and the image of the specific home screen, I initially put in step 1 is back in place.

  How can I stop my wallpaper to reset everytime I sync? Is there a setting I'm missing?

  No sooner I haven't posted that I came with an experience that gave the answer:

  Make sure you have your home screen of pictures stored on the device's memory, not on a media card If it's on the memory of the device, it will not be reset; If it's on a memory card, it resets.

• Smartphones blackBerry Desktop Manager help BB is encroached in my system and won't go away

  Hello

  I use Windows 7 Pro.

  I use a device RIM BB is no longer. The problem is that I uninstall blackberry (with the option to unistall provided by the program), but then when I copy, specifically music files FLAC, for my device android windows see the android device as a device of camera with no drive, the blackberry desktop letters assing manager tries to run, but as he was "uninstalled" it returns an error. He tries to run up to 5 times and after that the files copied. If I want to copy several files flac both blackberry Desktop Manager tries to run 5 times for each file.

  I first check with the windows Device Manager and found two entries for rim blackberry under ports and remove the drivers but the problem repeated. Then I use a search utility and found many files of residual waste of blackberry and progressed to remove those as well but the problem persists. Can I use a registry utility and found several RIMBB, RIM, Blackberry bloating's residual registry entries registry and progressed to remove those as well but the problem continues. At this point, you can see that the unistall tool provided by Blackberry suck because he left a lot of waste in your system. I also tried to use CCleaner, but it did not find anything related to the blackberry.

  So garbage from blackberry sorft remnants are still encroached in my system, and since I use the tool uninstall, remove the drivers and there is no file with the name RIM, RIMBB or blackbery on the disk and no more with these name registry keys will find how can I get rid of Blackberry for once for all?

  Here you can see a screen capture windows with the error message:

  http://i22.Photobucket.com/albums/B342/Edil/rimbberror_zps1tpkoiwq.PNG

  

  

  Hey I managed to solve the problem!

  I searched using the search of disk utility * {BE5B0450... 45 b} * the string that appears in the error message.

  And where there are 3 directories with that name. I deleted these directories and now I can copy files FLAC without problems.

  I wonder why the companies are so inrresposible and do not provide an unistall option that remove all their stuff from your system. Leaving a disk and registry inflated garbage that you no longer use.

• Smartphones from blackBerry Desktop Manager asking for Device Manager

  When I try to boot my desktop manager, I get the following message:

  "The Application Loader Wizard requires BlackBerry device manager must be installed.  Please contact customer support. »

  But it seems that Device Manager is installed and running correctly.  It is also strange that the Office Manager window title says "connected - BlackBerry Desktop Manager»

  Then another box opens with the title, "Current task" and it displays the message:

  "Verification of updates of device applications.  Please wait... »

  I can't do anything while it checks updates and pressing the button cancel has no effect.  I end up having to close the Manager program office via the windows Task Manager.

  I tried uninstalling and reinstalling with the supplied CD and downloading the latest version of the desktop on the web Manager software.  I am running Vista Home Premium 64.  Anyone who can point me in the right direction to get my BB works fine on this computer?  (It works fine on my XP computer)

  Hi and welcome to the Forums!

  Since it seems to be so many things, I suggest the following steps (reboots insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, Vista, use the option "Run As Administrator" for everything.

  (1) remove the package to update your device OS of your PC (Add/Remove Programs)

  (2) properly uninstall the RIM DTM software:

  • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software

  (3) get a new RIM DTM software download:

  • https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
  • Choose the version which is more recent and (if any) compatible with your PIM (if you are synchornizing via USB):
  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  (4) to download a new copy of your package to your carrier OS device (on your PC):

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  (5) install DTM on your PC

  Installation of 6) (also on your PC), device OS package

  (7) start whatever you were trying again.

  If all goes well, who's going to make things again.

  Good luck and let us know!

• BlackBerry Desktop Manager exits with error when cradled with BB Bold Smartphones

  Hello

  Somehow the BB Desktop Manager does not work for me. I tried several times but as soon as the birthplace of the device with the USB connector, during a second communication icon appears on the screen of the device and then finally he displays an error of windows debugging "Blackberry Desktop Manager has encountered a problem and needs to close. We are sorry for the inconvenience"and requests for output.
  Next time when I started Desktop Manager it shows status as disconnected, (although I can see the status of the phone connection computer on the main screen of the devices sometimes and sometimes just the battery indicates the charge). I restarted the PC, reinstalled the application several times but no use.

  The version of Desktop Manager that I use is 4.6.0.12 on Windows XP and I use Blackberry "BOLD". I tried to use 4.7 also.

  Help, please.

  Thank you
  Philippe
  P.S.: It worked for me on the first day of my new BB

  Well actually I was installing software downloaded from the same site. In any case, the problem is solved now. What I did different this time, it's:

  1 reinstall the USB and modem drivers

  2. install Desktop Manager on a different path, that you the default.

  And one of the above fixed it. I'm glad it works :-)

  Thank you

  Philippe

• S of Smartphones Conncection blackBerry Desktop Manager and Blackberry Storm problems

  Hi, Newbie question!  My storm will not connect to the Blackberry Desktop Manager (although once the reinstallation of the desktop) on my low-end pc screen to the right icon indicates the gray phone and says offline - Desktop Manager.

  In the Desktop Manager I activated the USB - (the PIN code is correct) but that the setting must be activated whenever I open the Desktop Manager.

  I have run the office and then place the storm in the cradle.  Windows recognizes that the device has been connected.  The storm screen becomes white and connect to the office... messages and there it remains stuck.  The only way I can get the storm to work again is to ride the battery pull (thanks for the tip, BTW).  Is there something that I should activate first on the storm?  The storm is for personal use only and is not connected with any company/server, etc.  Suggestions or a fix would be welcome.

  Hi, thanks for this! I found a different solution on another forum that worked. It's OK for my Windows XP SP3 but I don't know if it will work with Vista.

  1. Download the latest BB Desktop software for your region/carrier and save to the desktop.
  2. Right click on the exe file.
  3. New box appears: right click on "Run As"... "then left click on 'run '.
  4. New dialog box is displayed.  Hold the current user radio button, but uncheck "protect my computer and data from unauthorized program activity.
  5. Install the software following all the usal prompts that may appear.

  I then stopped the automatic start of programs for the Office Manager, so it does not raise upward when the pc is turned on.

  Now, I first connect the BB Storm to the pc and then manually start Desktop Manager: office and the BB Storm now connect to another.  Works for me, so I hope this is helpful to someone else pulling their hair!

• Conflict of blackBerry Smartphones BlackBerry Desktop Manager with Sprint Smartview

  I was using BlackBerry Desktop Manager (BDM) 4.6 under Windows Vista Home Premium 64 - bit for my BlackBerry "BOLD" syncing with my contacts, calendar and tasks Outlook 2007 files. I used Verizon VZ Access Manager with a Pantech USB modem to access the Internet. No problems.

  Recently, I had to switch from Verizon to Sprint for Internet access and use now version Sprint SmartView 1.20.0016.0 with a Sierra Wireless Compass 597 EVDO Modem #2 (model #C597), assigned to Modem Port COM13. SmartView is started, it stops the BDM. If I take the BDM with SmartView running, the BDM will open. I can start the synchronization configured, but the program stops after a few seconds - not error messages. If I stop the SmartView program, the BDM is executed without incident (although it is very slow).

  I uninstalled 4.6 BDM and downloaded BDM 4.7, to try to solve this problem. Unfortunately, the BDM needs access to the Internet to put in place the initial synchronization settings and I can not always run the SmartView and the BDM.

  Does anyone have advice for me? I would like to be able to run both programs at the same time - and really NEED for initial installation. I've seen other users have reported the same issue in other forums, but have not seen all of the posted solutions. Thanks for all the proposals/solutions.

  This problem has been resolved in Sprint v2.22.0042.0.

• SOLVED blackBerry Smartphones: BlackBerry Desktop Manager has stopped working

  Hello.

  Let me start by saying: I have a footstool to laptop Dell Vista 64-bit with 4 gig ram.  I have Desktop Manager v 4.7 installed and work much to sync my Outlook calendar and my Blackberry.

  From a week ago, the synchronization process gets all the way to the end and I get a message saying:

  "BlackBerry Desktop Manager has stopped working" and I have the choice of "check online for a solution and close the program" or "close program".  When I click on "view problem details I get this:

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: DesktopMgr.exe
  Application version: 4.7.0.37
  Application timestamp: 49c1b7ab
  Fault Module name: StackHash_6d57
  Fault Module Version: 6.0.6001.18000
  Timestamp of Module error: 4791 has 783
  Exception code: c0000374
  Exception offset: 000aada3
  The system version: 6.0.6001.2.1.0.768.3
  Locale ID: 1033
  Additional information 1: 6 d 57
  More information 2: a8064b034a1a2f2f618d075073f8fe42
  3 more information: 2dc5
  Additional information 4: dbcf31406c7084dbad1f33e2de526f4e

  Read our privacy statement:
    http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

  Any ideas?

  I found this on another site:

  (1.) start the Desktop Manager software

  2.) connect the blackberry using the USB connector
  3.) select "backup and restore".
  4.) select "Advanced".
  5.) look at the list of information to be displayed in the window "device memory" on your computer
  6.) select "calendar all" and delete it
  7.) go back to the main screen and synchronize them.
  8.), everything should work fine!

  Essentially, it's a data file of damaged calendar on the Blackberry device, apparently.

• BlackBerry smartphones can not download Blackberry Desktop Manager 7.0.0.43

  Hey I'm a representative of Telus Mobility and I sent my client to download Blackberry Desktop Manager 7.0.0.43 and all she could find was v6.1. He was released in February, have all our computers working. But when I browse the web all links are on BB site and everything is on the site of BB is v6.1.

  And for the trolls out there who will give me a completely useless and stupid answer... I go here:

  http://us.BlackBerry.com/apps-software/desktop/desktop_pc.jsp?lid=us:BBsoftwareesktopSoftwareC & CAL = u...

  By clicking the download now button on top or below the son of page me:

  https://swdownloads.BlackBerry.com/downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB06...

  What is a download page for:

  Download details
  Software name:	Desktop Software v6.1.0 B38 (Multilingual)
  Name of the file:	610_b038_multilanguage.exe
  Download size:	117 MB
  Date of publication:	17/02/2012

  I need it to be able to wipe the phone and do a clean install of the OS, 6.1 does not allow this 7.0.0.43 made. I have many customers a week to Google live and download the latest version, I'm floored to find BB do not have the latest version available as well.

  Just for reference, while performing v6.1 and click Find updates, said v6.1 is up-to-date. Funny, so mine 7.0.0.43 running.

  Thanks for your useful and thoughtful answers!

  Just thought I would answer my own question that I'm going through my history. Looks like fixed BB download page to be 7.0 finally. Funny as it is difficult to actually contact someone on the EDGE.

  

• Need to download blackBerry Smartphones Blackberry Desktop Manager Version 6

  A few months ago, I read a post that has a link so that I could download Blackberry Desktop Manager Version 6 for Windows.

  Does anyone have a link?

  See you soon,.

  Steve

  BTW, this is the link...

  http://www.BlackBerryForums.com/rim-software/253387-archived-rim-desktop-software.html#post1744114

• Smartphones from blackBerry Desktop Manager Version 5 desperately!

  My laptop crashed by a virus and I had to reinstal the OS.  I lost my Blackberry Desktop Manager with everything else.  I tried to download it from the Blackberry site, but now they have only a link to Version 6 who won, sync t with my Agent's Office Organizer. Where can I get Version 5?

  Hey henrybliss,

  Welcome to the community of BlackBerry Support Forums.

  I'm sorry, but that the latest version of BlackBerry® Desktop Software is available for download.  Go to www.blackberry.com/desktop

  Let me know if you have any other questions.

  See you soon.