BlackBerry Desktop Manager Smartphones will not read phone

Similar Questions

• BlackBerry Curve 9360 smartphones will not update to OS 7.1

  I have a Blackberry Curve 9360

  I have the latest version of the Desktop software installed and when it starts it ask me to update my OS 7.1

  I'm trying to update my camera above the BONES of 7.0 to 7.1 so I can get the hot spot option (as I successfully for our other 2 blackberries at home) and I get the error below:

  "An error occurred when downloading software for your device.  Please check your Internet connection or try again later, if the problem persists. »

  I tried the update of BONES from the site Web de Blackberry without desktop software being run but same error and when I try to update phone that only it says OS already up-to-date.
  

   

  I have same phone to default settings and tried reset but did not work.

  I tried to download just thesoftware

   

  9360AllLang_PBr7.1.0_rel2102_PL9.6.0.112_A7.1.0.746_Koodo_Mobile.exe

   

  and install but also did not work.  I followed the steps on this site by deleting the folder of seller etc...

   

  http://www.tech-FAQ.com/how-to-update-BlackBerry-OS.html

   

  and
  

   

  http://blackberryrocks.com/how-to-upgrade-BlackBerry-operating-system-OS/

   

  But in the Loader.exe my OS does not appear even after you search solotions to this problem and to try this I found.

  I also tried the stealth mode listed here but no question was fast I do my watch PIN

   

  http://forums.CrackBerry.com/desktop-software-F153/Desktop-Manager-not-showing-OS-files-application-...

  OS 7.1 has the wifi hotspot which is the main reason I need like where I live the only internet I can get is through cellular service.

  
  Please advise, thank you for your time and I look forward to your response.

  Darren

  dcs3099 wrote:

  I have remove the vendor file and when it does not also remove the device file but still does not work.

  DEVICE. XML is not relevant (but should not be removed). But there are 2 name of the SELLER. To remove, XML files not not one... Please check back.

• BlackBerry Desktop Manager Smartphones downgrades Docs to Go - Premium

  Hello: I have a problem with Desktop Manager downgrading Docs-to-Go - premium v1.007 to v1.006.053.  Dataviz which makes the Docs to Go says on their site that earlier versions of Office Mr. had this problem to downgrade but that BlackBerry had solved the problem with DM 4.7.  When I upgraded to 4.7 DM because the program would not downgrade Docs to Go, but recently when I tried to install the software on my BB Tour 9630 Desktop 4.7 M began downgrading Docs to Go Premium v1.007 to v1.006.053.   I've upgraded Deskitop M to 5.0 and it also downgrdes Docs to Go to the old version.   Anyone has an idea why M Desktop is without downgrading my Docs to go to and older version and how can I go to try to solve the problem?   Thanks: Jon

  Have you applied your package of peripheral carriers OS to your PC (at the top of DTM)? You can find that here:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The device operating system package changes the DTM basic installation that is appropriate for your BB to your carrier... that would have some version of the ToGo applications that frees your carrier. If Yes, you may have to substitute the DTM installation by moving the files of cod for your version of ToGo in the operating system package install so that DTM will recognize your version of ToGo applications.

• BlackBerry Desktop Manager Smartphones resets my home screen image

  I have an image that is stored on the memory of the device, not a memory card, and whenever I have sync it with my computer, it resets it to the standard AT & T back.

  Is there a way to stop this?  It's annoying to have to change my background every time that I synchronize.

  Also, how can I activate bluetooth sync with Desktop Manager?  It is grayed out when I try to click on the box.

  Thank you...

  Hi adg44

  The background is changed because you have the image stored in the camera, move it to the memory card and solve you the problem.

  Read this link to synchronize using bluetooth.

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB04132&sliceId=1&docTy...

• BlackBerry Bold 9650 Smartphone will not receive emails from one of my mailboxes.

  Update from last week, and then an e-mail address will not work.  When I contacted the server provider, they gave me the server to use, port, etc..  but I can't change these on my Blackberry.  (Or may not know where to do it).  When I remove and add the email address, it won't give me the opportunity to put the popmail address, or designate the right server and port.   Tried to do it on the computer but the phone won't allow me to do so.  Someone knows how to fix this?

  Hi wilk123,

  Try to enter the parameters of advanced integration when setting up your e-mail address in the e-mail on the BlackBerry or on your BlackBerry Internet Service account settings.

  http://bbry.lv/qN1SGz

  http://bbry.lv/ou9ZjH

• BlackBerry Desktop Manager Smartphones BB is not user-friendly and it does not at all

  Hello

  Times newspaper I tried to connect my BB Bold 9780 to my PC (at home or at work) and it's a nightmare

  After all the trouble, I just quit, surrender, give up

  next step is to forget BB, as soon as possible

  Bye,.

  AM

  So happy for a simple solution! Good news is.

• Videos of blackBerry Pearl 8100 Smartphones will not play

  Whenever I try to play a video on Youtube it says "the specified protocol is not supported by your handheld. Please try a different URL. "Why is that? I tried to play other videos on other sites and it pretty much says the same thing.

  Here is my phone info:

  T-Mobile

  BlackBerry Pearl 8100

  v4.2.1.107

  Here's a knockout who may have some information for you:

  KB05419 Convert audio and video files for the media on the BlackBerry smartphone app

• BlackBerry Curve 8520 smartphones will not receive any emails

  I recently received my new 8520 and after that a few questions has finally managed to put in place emails. Since that time my wife 8520 has stopped to receive e-mail. She's e-mails on her web ISP mail and his Outlook 2003 client on her cell phone. All the settings remain the same as before and are the AA even mine (with the exception of the email address). Someone at - he of the clues as to a possible reason please?

  Sorry to be late in his response, thanks for yhour interest, but it would seem that firewall phone allowed itself somehow block all e-mail. Our ISP blackberry team has guided us through the cure that causes disabling firewall said. No disrespect, but I rather not so my ISP for now, thank you.

• BlackBerry Bold 9900 smartphones will not recognize the new SIM card

  I recently got a Bold 9900 as a gift. In my view, that the phone has been used on the Orange network.

  I tried replacing the original Orange SIM card with my SIMcard "pay-as-you-go" three, when I turn on the phone I get the message "SIM not recognized" and a dialog box asking me to enter a code to unlock the SIM card.

  Because this means that the phone is locked on Orange network. If so, how can I get the unlock code for the new SIM card?

  Best regards

  SS

  Hello and welcome to the community!

  You have in fact potentially two issues to deal with... When BBs are made, they are "locked" to their original media and cannot be used on any other carrier up to this MEP is unlocked. Reference:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/unlocking-your-BlackBerry-gu...

  But the error you say does not quite what I'd expect from an MEP lock... but please check after the above and see if your BB is indeed MEP locked... If so, then Yes you need to unlock it until you can use it on any other carrier.

  Or - some SIM cards are delivered with a code of their own necessary to unlock and use. But the supplier of the SIM card which should also give unlock code you with this (if that's what applies to your situation).

  So, I suggest you check to see if your device is still locked MEP... If so, get a code (you may have to pay) and unlock it. Then try the SIM card again. If it still fails then your SIM card provider.

  In addition, please check with your mobile service provider preferred 100% certain that your BB model is 100% compatible with their network for all services.

  Good luck!

• BlackBerry DESKTOP MANAGER Smartphones settles

  I downloaded the software Blackberry 4.7 but when I tried to install it; unzip the files, the installation starts then window marked "intall windows" appears. I have the only option is 'ok' I select and closed of the instalation. and the software is not installed.

  Hello!

  If you are on XP, make sure that you log in to the system with an account that has full administrative rights.

  If you're on Vista, start the installation with "Run As Administrator".

  If you are upgrading an earlier version, try a clean uninstall first:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB02206

• DVD player on the desktop iMac 2009 will not read the dvd whats the fix

  DVD player on the desktop iMac 2009 went to play DVDs on Yosemite.  What is the solution?

  The first thing to try is a disc cleaning disc. About US$ 5-15 in most computer, office supplies and electronic. Loading slot discs get pretty dirty and this dirt/dust can interfere with proper disc. The cleaning disc is an inexpensive and simple step that often solves the problem.

• BlackBerry locked model Smartphones will not be unlocked

  Hi all

  Just recently got a new BB storm and get accustomed, I downloaded the above diagram lock as it had good reviews, so I put the model and now it used to unlock.iM IN A RIGHT MESS that I know cannot use it. Is them what I can do? Hope you can help me

  Paul

  I would recommend contacting the proponent and by following the recommended route to support:

  [email protected]

  http://appworld.BlackBerry.com/WebStore/content/1524

• Speaker blackBerry VM-605 Smartphones will not play through the car radio

  Greetings:

  My new pairs of speakerphone VM-605 fine with my Tour 9630 (Verizon) and works fine for calls via the microphone/speaker.  However, I can not play music files or Slacker Radio by radio of my vehicle.  I followed the instructions and all the right lights are lit on the WM-605.  I have it tune the freq announced by the VM-605 and the station with no signal broadcasting already there, but then nothing happens.  I repeatedly hit the FM button and tried different freqs, but no joy.

  Help!

  I just play a song first, then power up the VM 605 once he turns on and says connected press the FM switch and listen to it on the radio.

• Application error program compatibility Blackberry Desktop Manager

  I tried several times to download and run the desktop for blackberry, but after the Download Manager, it refuses to start. It displays an error message saying that it is not a valid win32 application... I need an urgent solution to this problem, because it is really frustrating. Thank you.

  Hi Said,

  What version of the BlackBerry Desktop Manager software you are trying to install?

  I suggest to install the latest version of the software from the following link and check.

  https://swdownloads.BlackBerry.com/downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&DL=A2C0D61EB187AB3AFD247A852FAD3647

  First check if the id of the system meets the minimum requirements to install the application.

  http://in.BlackBerry.com/software/desktop/desktop-PC/system-requirements.html

  If it meets the requirements of the system, then follow these methods one after the other and check.

  Method 1:

  You can try to install the application in the State of clean boot and check.

  Clean boot: To help resolve the error and other messages, you can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  How to perform a clean boot for a problem in Windows 8, Windows 7, or Windows Vista

  http://support.Microsoft.com/kb/929135

  Note: Please refer to the section: How to reset the computer to start as usual after a clean boot troubleshooting section of Kb to start the computer to a normal startup after you fix the problem

  Reference:

  http://social.technet.Microsoft.com/forums/Windows/en-us/5c2d961c-ad57-452D-B031-382639eecf93/BlackBerry-Desktop-Manager-not-OK-with-7

  Method 2:

  I would suggest to run clean and check disk. Here is the link that explains how.

  Delete files using disk cleanup

  http://Windows.Microsoft.com/en-us/Windows/delete-files-using-disk-cleanup#delete-files-using-disk-cleanup=Windows-7

   

  Reference:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Curve/BlackBerry-Desktop-Manager-download-quot-not-valid-Win32/TD-p/176798

   

  Method 3:

  I suggest to refer to the article and follow the steps.

  Internal error 2738. Could not access VBscript appears when you install BlackBerry Desktop Manager

  http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=811178AF3EAC67C9047F96E84E18C9D7?externalId=KB03490&sliceId=1&cmd=displayKC&docType=kc&noCount=true&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl

  Note: this also applies to Windows 7.

   

   

  Reference:

  http://supportforums.BlackBerry.com/T5/desktop-software-for-PC/BlackBerry-Desktop-error-not-a-valid-Win32-application-help/TD-p/1004265

  http://supportforums.BlackBerry.com/T5/desktop-software-for-PC/BlackBerry-Desktop-Manager-is-not-installing/TD-p/1833581

  Let us know if you have other questions related to the issue. We would be happy to help you.

• Smartphones from blackBerry Desktop Manager will not show that I am connected

  My "BOLD" will connect to my Vista computer via a USB port. I can copy files if I do it myself. Blackberry Device Manager shows that I am connected to my computer. The Desktop Manager program does not show that I am connected. It says I am disconnected. I am the administrator of the computer. I loaded the program using the option "Run as Administrator" enabled. It's very frustrating! Please help me.

  Thank you

  I got it! I had installed the program Microsoft parental control on my computer and things seem to start down. I uninstalled the program, and everything seems to be working again!