Smartphones blackBerry Desktop Manager synchronization error - will not let me set the synchronization parameters

I have a new laptop and want to set up to synchronize it with my old Blackberry 8310 Curve just like he used to do with the old laptop.

I downloaded the latest version of the Desktop Manager (version 6.0.0.40) and I'm trying to configure synchronization settings, but am not able to.  I called Microsoft to see if there was no problem (I use Office 2010), and they said that I needed to talk to Blackberry.

Here's what happens:

I connect my Blackberry to my laptop.

I opened Desktop Manager 6.0.0.40.

I choose "Organizer" in the left menu, then "settings".

I get a pop-up window asking me to set up the calendar, tasks, etc. in turn by checking the box.

I have a box, for example "Calendar Setup" and select Outlook from the list of programs.

I click 'next' and then choose "two-way synchronization."

I click on 'next' and get an error message pop up with the title "Intellisync" which reads: "the operation completed unexpectedly."

This occurs for each content type, I check (calendar, tasks, address book...).

Anyone can shed some light on this?  I can't wait to get my useful Outlook once again and to have my data sync back!

Thank you in advance!

Hey elizabethdw,

Thanks for the reply.

To resolve this problem, try to do a detect and repair in Microsoft Outlook.  That are done under help > Office Diagnostics.

Save the PST information just for pious!  To do this: file > import and export > export to a file > personal folder file, and then save this file on somewheres where you can find it.

If that does not resolve the issue, perform a clean uninstall of Microsoft Office and re - install only the full version, restart the computer after and then try to configure the synchronization.

I look forward to your reply.

Tags: BlackBerry Smartphones

Similar Questions

  • Windows 7 sees my second monitor as "generic non - PnP" and will not let me set the correct resolution

    Hello

    I just installed Windows 7 Professional 64 bit on a new hard drive on my Dell Studio 540. The PC has a graphics card ATI Radeon HD 3450 and has a Samsung 226bw 22 "monitor on the digital output. This works very well, and has the resolution of 1650 x 4050. When I am running Vista (on the previous hard drive), I got a monitor flat 14 "old on the other out, and it worked fine (although at a lower resolution).

    I added a monitor AOC F22s + on the other output, expecting to be able to put this to the recommended 1920 x 1080 resolution. Unfortunately, Windows has developed the driver for this monitor "Generic non - PnP" and will not let me set the correct resolution. To the maximum it will allow is 1600 x 1200, (as well as all other resolutions it allows) do not use the monitor at maximum capacity, which is the ratio of evil anyway, so the display seems tense.

    I run Windows Update, so have the latest drivers. I tried to install the other drivers, but nothing helped.

    I tried to unplug the Samsung monitor and restart the PC, so that the AOC, one was the only monitor it and he always had as 'Generic non - PnP' with the wrong resolution.

    Someone at - it ideas? I'm at my wits end. AOC support did not understand and could only suggest that the monitor was faulty, but the place where I bought it insist that it works very well and so no Exchange or get a refund (no restocking fee, which is a RIP-OFF).

    I really want to use both screens and would appreciate greatly any help that anyone can give. I hope I gave enough information. If I didn't, please let me know.

    Thanks in advance,

    Alan

    PROBLEM SOLVED!

    It turned out that my VGA cable was wrong and that it was not send the right signal to the computer. The screen worked fine with a VGA monitor, but the PC has not said that the new monitor is a PnP I tried a different cable and it worked fine.

    Thanks again to all who have suggested things.

  • Smartphones blackBerry Desktop Manager synchronization error

    When I sync my BB with Outlook 2007 I get the error

    When I look in the log file I find nothing which shows what creates the error. I'd be more than happy to share the log file because I can't post it here.

    Thanks in advance

    Bob

    OK I got it.

    log files can be compacted like this:

    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -On 10/8/2008 10:35 PMSynchronize Device Address Book with Microsoft Outlook Contacts
    
    First System:             DeviceSecond System:            Microsoft OutlookSecond System File Name:  Address BookConflict Resolution:      Notify
    
    Input From First System:Total Inputs From First System:  0
    
    Input From Second System:   READ ""   .   .   .   READ ""
    
    Total Inputs From Second System:  180   SKIP ""   ADD ""   SKIP ""   ADD ""
    
    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Summary of Data Analysis:
    
       Bank                            -  Unchanged on Both Systems   .   .   .   Jaskie                          -  Unchanged on Both Systems
    
    Records Added or Changed - Conflicting: 0Records Added - Not Conflicting:        0Records Changed - Not Conflicting:      0Records Deleted:                        0Records Unchanged:                      178- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
    
    Updates To First System:Total Updates To First System:  0
    
    Updates To Second System:Total Updates To Second System:  0
    
    Field mapping used for translation:   Device                            Microsoft Outlook   First Name ---------------------- First Name   .   .   .   Anniversary --------------------- Anniversary
    
    Translation successful.
    

    I understand that the two contacts could not be read from the second system (= Microsoft Outlook) for the reason: "key fields empty."

    ===> just find these two contacts. A Keycolumn can be a name or an e-mail address.

  • Smartphones blackBerry Desktop Manager software/Media does not

    Hello everyone

    I noticed that when I install 4.7 Desktop software on my 32 bit Vista computer when it reboot takes forever to load up on the desktop.

    I timed it actually from the first second I saw 'loading' or the 'Vista progress bar"to point type me my password til time I first start see things load on my desk

    3 minutes +.

    If I go into services.msc and disable the following:

    CyberLink

    Roxio upnp renderer 9
    Roxio 9 upnp Server
    LiveShare p2p Server 9
    roxmediadb9
    Roxio 9 hard driver watcher

    And restart the computer, the system takes much less time to load up.

    So, if I had to re activate these and try to load the media within the Desktop Software Manager it acutally does not load.

    Am I missing something? Is there another service that I need to start?

    It works very well after a new installation, but if I disable these features, restart and then re enable it doesn't load at all.

    So I'm curious what is the work around? BlackBerry told one install and re install but seriously who takes a long time and is a concern.

    Here's another puzzle for you game.

    I know that I have photos and videos in my media (8gig) card I can see right now on my cell phone if I wanted to, it's there.

    However when I plug in my desktop PC I can not find them

    USB automatically a 'portable' under my computer called Blackberry 9530, if I double click on it, it gives me 2 options: Media Card or memory of the device. If I click on Media Card is the only music folder which is ok, but where are the photos?  It is not in any way I can them through the photos using the built in mass media; less I can't find here; That's why I thought I'd use Desktop Manager 4.7 and the media option but because of computer load time slow, I disabled stuff and it does not load on re that allows him.

    Theres so my dilemma; all inisghts would be much appreciated; Thank you

    OK cool

    Problem fixed, yay

    When you uncheck these items...

    Roxio upnp renderer 9
    Roxio 9 upnp Server
    LiveShare p2p Server 9
    roxmediadb9
    Roxio 9 hard driver watcher

    After activation, make sure that you also "InstallDriver Table Manager (Macrovision Corp)" checked, which will load Roxio

  • Smartphones blackBerry Desktop Manager

    Well I use windows vista and everytime I restart my computer it goes in the crashdump I did a diagnostic and it says its in my bb maanager Office is there a way to uninstall and reinstall it or roll it back to an older version please help

    Bishop of BB desktop version is 5.0.0.11 July 1

    Hello!

    Clean uninstall instructions are here:

    • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software

    You will probably have to start the computer in Mode safe to get to all this.

    You can download and install any version you want here:

    If you are synchornizing via USB (not), you should probably take a version compatible with your selected PIM:

    • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

    In addition, a good trick with Vista is to use run as administrator for this regarding tricks of BB - installs, executions, etc... sometimes, it's all a difference.

    Good luck and let us know how it goes!

  • Satellite L850 - Win8.1 will not let me install the chipset drivers

    Hello

    After I've upgraded to pro 8.1 windows 64 bit 64-bit windows 8 (preinstalled), I thought that windows will not let me install the chipset drivers (downloaded from "toshiba site" for windows 8.1 pro 64-bit), but they stay with windows drivers installed for them.
    The Device Manager displays all installed and properly using. In addition, during the implementation was executed to install the chipset driver, he skipped most of them, to install a missing driver only (unfortunately have not kept any screen to show). I tried to install using the Device Manager (automatic search or manually navigating the computer files downloaded from the site), but it keeps saying that the drivers are up-to-date (drivers with the version from 2006, when later seen on the site are 2014). Any suggestion what to do?

    Model name: Satellite L850-1MK
    Version of the operating system: Microsoft Windows 8.1 Pro 6.3.9600
    CPU: Intel (r) Core i7-3630QM cpu @ 2.4 GHz
    GPU: AMD Radeon HD 7600M

    Hey... good news.
    Thanks for the comments.

  • Error on blackBerry Smartphones: Blackberry Desktop Manager has stopped working

    I use Desktop Manager 4.7.0.32 with a Blackberry Bold (9000); I sync with Outlook 2007 and I am running Windows Vista 64-bit Ultimate w / SP1. Synchronization worked well for many years with previous blackberries, but the synchronization problem appeared after a year or two of use with my previous camera curve.  I replaced the curve with the bold thinking which damaged equipment could be the problem (one too many drops).

    However, the problem persists.  While it seems I can synchronize with success a way (from PC to BB), Director of office falls down to halfway through synchronization of calendar entries in a synchronization two-way, unless there has been no new entry calendar on the BB. The error is an error generated windows inidcating: Blackberry Desktop Manager has stopped working.

    I tried every solution I could find on the web, namely:

    • Uninstalling and reinstalling Desktop Manager, making sure that I run the installer as administrator.
    • My Blackberry wiping and reinstalling the operating system (I use 4.6.0.162)
    • Delete the Intellisync folder
    • Run scanpst on my Outlookpst file
    • Clear the entries of calendar on the Blackberry (temporary solution only)

    The latter is the only approach that has produced no results.  If I delete the entries on the Blackberry, the

    process synchronization adds them correctly, and the next time I run the synchronization, it works without a hitch.  As soon as I did all the entries on the BB unit however, Desktop Manager crashes again, and the only way I can make it work is to clear the entries on the Blackberry and start over.

    I'm several months and both handsets of BB has invested in this issue now.  I have a new fancy camera, but am recorded in writing of the appointments on paper when I am out of the office because I know they used to synchronize if I enter them at BB.  Type of defeated half the point of a blackberry...?

    Getting desperate here.  Help is appreciated.

    Brad

    Hello Brad!

    I had the same annoying problem that you guys have described here.
    After trough fishing a lot of post and forums I found a very surprising solution for another type of BB and a different version of the DM on XP and not Vista. Being desperate I tried and miraculously it worked!

    Start the DM BB and go - Syncronize - set - synchronisation - synchronization (button) - calendar - Advanced (button) - mapping fields (field mapping button) and I got rid of the synchronization between the flag "alarm" and the "free occupied" and the fields "invited".

    I did it and now everything works perfectly.

    I have a BB Bold, Vista Ultimate (32 bit), MSOffice 2007 (PRO) and a DMv4.7.

    I hope it will work for you also.

    Kind regards
    Steve

  • Smartphones blackBerry DESKTOP MANAGER AND APPLE LION DOES NOT - COME ON BB: the SORTING

    There is a clear problem with BB desktop manager and the LION from Apple.

    In my case, the sorfware installation fails (even if you can find then on the applications). Then it is unable to download updates or fails to synchronize. It is a common and widespread problem.

    BLACKBERRY KNOW THIS PROBLEM FOR SOME TIME AND DO NOT REACH THEIR CUSTOMERS.

    They can feel it stop somehow customers migrate to the iPhone. This isn't the issue. More and more business customers (like me) are turning to Apple computers. If they (at least for the moment) that BlackBerrys are not suitable to great problems have, then the move will be also with our desktop phones. I don't want that I feel that the BB Torch is a business phone much better.

    THE UNWANTED PRESS AND YOUR SHARE PRICE ARE SURELY ENOUGH INCENTIVE TO GET THESE ISSUES SORTED OUT...

    PLEASE DO.

    Hey sjhtorch,

    Thanks for the quick response.

    I suggest to uninstall the BlackBerry Desktop Software, and once it is deleted.

    Search for the following files and delete these:

    /Library/receipts/blackberryvspdr.pkg
    /Library/receipts/blackberrydesktopmanager.pkg
    /Library/receipts/blackberryframeworks.pkg
    /Library/receipts/blackberryusbdriverint.pkg
    /Library/receipts/blackberryvsp.pkg

    / Library/Application\ Support/BlackBerry/BBLaunchAgent.app
    / Library/Application\ Support/BlackBerry/IPModemPasswordDialog.app
    / Library/Application\ Support/Blackberry/BBLaunchAgent.app
    / Library/Application Support/BlackBerry

    / Library/Modem Scripts/RIM IP Modem.ccl

    / Library/Frameworks/RIM_VSP. Framework
    /Library/frameworks/RimBlackBerryUSB.framework

    / Library/Preferences/com. RIM.vsp.plist
    / Library/Preferences/com. RIM. RIMBBVSP.plist
    / Library/Preferences/com. RIM. RimBlackBerryUSB.plist
    / Library/Preferences/com. RIM. RimLaunchAgent.plist
    / Library/Preferences/com. RIM. BlackBerryUSBDriverInt.plist
    / Library/Preferences/com. RIM. RIMBBUSB.plist

    / Library/LaunchAgents/com. RIM. BBLaunchAgent.plist
    / Library/LaunchDaemons/com. RIM. BBDaemon.plist

    / Applications/BlackBerry Desktop Manager.app

    /Users//Library/Application Support/BlackBerryDesktop/.
    /Users//Library/Preferences/com.rim.blackberrydesktopmanager.plist
    /Users//Library/Caches/com.rim.blackberrydesktopmanager
    /Users//Library/Preferences/com.rim.RimLaunchAgent.plist

    /System/Library/Extensions/RIMBBVSP.kext
    /System/Library/Extensions/BlackBerryUSBDriverInt.kext
    /System/Library/Extensions/RIMBBUSB.kext

    Empty the trash, and then restart the Mac.

    Download BlackBerry Desktop Software from www.blackberry.com/desktop and try to install it.

  • Conflict of blackBerry Smartphones BlackBerry Desktop Manager with Sprint Smartview

    I was using BlackBerry Desktop Manager (BDM) 4.6 under Windows Vista Home Premium 64 - bit for my BlackBerry "BOLD" syncing with my contacts, calendar and tasks Outlook 2007 files. I used Verizon VZ Access Manager with a Pantech USB modem to access the Internet. No problems.

    Recently, I had to switch from Verizon to Sprint for Internet access and use now version Sprint SmartView 1.20.0016.0 with a Sierra Wireless Compass 597 EVDO Modem #2 (model #C597), assigned to Modem Port COM13. SmartView is started, it stops the BDM. If I take the BDM with SmartView running, the BDM will open. I can start the synchronization configured, but the program stops after a few seconds - not error messages. If I stop the SmartView program, the BDM is executed without incident (although it is very slow).

    I uninstalled 4.6 BDM and downloaded BDM 4.7, to try to solve this problem. Unfortunately, the BDM needs access to the Internet to put in place the initial synchronization settings and I can not always run the SmartView and the BDM.

    Does anyone have advice for me? I would like to be able to run both programs at the same time - and really NEED for initial installation. I've seen other users have reported the same issue in other forums, but have not seen all of the posted solutions. Thanks for all the proposals/solutions.

    This problem has been resolved in Sprint v2.22.0042.0.

  • Bug in Smartphones blackBerry desktop Manager 4.2 synchronizing with lotus Organizer 6.1 after add my computer to my domain name...

    Hello!

    Since a few days, we began the transfer of all of the computers on your new DC - AD 2008 R2.

    Today, we make a single user who use the Desktop Manager to synchronize a calendar blackberry to a calendar of lotus Organizer. After the migration of the computer. The user can now log on to the domain and all the great work.

    But when we try to sync the BB its does not work.

    We repair the installation of the office 4.2 on the session of field Manager and redetect the BB from usb to the pc.

    Windows xp sp3 when the user's connection in local mode, the BB and the synchronization works between organizing 6.1 and Office Manager. When I log into the domain of the user account.

    Desktop Manager 4.2 after repair, opens correctly and the BB SPINDLE is a detection on USB port

    I could go into the config sync configuration section the link between the organizer and BB.

    In the section to display the list of available applications to synchronize.

    If I choose the option to ascii file, I have a button to select the ascii file on the local drive or local network.

    But when I select the type of file in lotus organizer, the button Choose the .or6 is not available...

    This browse button is not in the local user account.

    I guess that's a Group Policy object or other things like that that block this option...

    I copy the folder "black berry" and "Research and motion" of the data folder of the application on my local user to my my domain user application data folder.

    After I have restart the Desktop Manager 4.2 on my domain on the computer user account.

    When the application start and open, his attempt to sync with BB, synchronization will find some files for the transfer, but the accident during the transfer.

    When I go on the synchronization configuration option to choose my .or6 file, now I find out the name of my file and lotus Organizer connector have a yellow arrow that one as my or6 file is create.

    But the Browse button is still not at the bottom of the configuration window.

    So I couldn't go for a new selection of my file.

    Normally this window gives the link information and the name of the file

    ex: c:\agenda\bob.or6

    Now, I find out only bob.or6 on my sync window...

    When I check in the synchronization log link

    I discovered the full link of my or6 files, and I discover that I have connect on it, try to read some information on the calendar. and a log file end with an error code. Sorry I don't remember the code and I forgot to take the code in the note...

    I'll post the code tomorrow morning.

    I think maybe it's rules, which are applicable by the DC on the computer which block access to the file in writing or another

    things like that. We add the domain of the user as a member of the administrator group, because the configuration of Desktop Manager 4.2 require it to start the Setup program and install the software...

    Someone has an idea of the problem?

    emarck

    I found the solution!

    This morning, I do the test install desktop manager 4.2 and my blackberry curve on a pc freshly up toward my area.  This pc has never seen a prior blackberry...

    For people who are interesting to do the same, I put here the step by step guide:

    1. If a blackberry is always on the client pc uninstall all software

    Uninstalling lotus Organizer 6.1

    uninstall the Desktop Manager 4.2

    and accept to clean all the files of configuration during the process.

    Remove the blackberry device in Device Manager

    2. update the pc on the domain if is not always do.

    3. connect with the domain on the pc user, and not with the local section!

    4. once the session is entirely built, out of them and log in the local session the user (if it is admin on the pc), or a local administrator user...

    Go to the management console to add to the computer administrator group, the domain user that use the blackberry.

    Disconnect you and relog on domain user session.

    5. now, we are ready to start the lotus Organizer 6.1

    6. start the Desktop Manager 4.2 Setup program may restart or not at the end.

    7. When Desktop Manager 4.2 Setup is complete, start the software

    After some time. Windows might be on the screen.

    8. connect the BB on the usb port of the pc, let windows detect the new hardware.

    On small Yvon, when windows detects a new hardware BB, you need to push the drivers for usb BB by the device

    Manager let windows to accept the installation of the BB,

    Best practice I find to do that, is to extract the drivers ubs since the original cd of blackberry.

    Because, if you put the cd of BB on the pc, he wants to start the Desktop Manager installation program include on the cd.

    This version is younger and does not work with 6.1 lotus Organizer, so the BB will be perfectly detect in windows, but when you try to change to version 4.2, you must uninstall the new and valuable pilots at the same time...

    You can find the drivers in the cab file on the BB installation cd.

    I'm Audrey curve and "BOLD" use the same drivers...

    9. the Organizer is now ready, DM 4.2 is running and your BB is detect and loans in the windows taskbar...

    Go to the DM 4.2 and detect your BB device, when it is detect and connect ready,.

    Go to the option synchronize, select your .or6 file and associate it. Browse Famouse could be

    present on the bottom of the windows when you select the format of lotus organizer file.

    When the configuration is complete, don't forget to check the box for automatic synchronization when users plug in the BB to the

    computer...

    10 test communication between BB and PC

    Normally is Dm4.2 is open and the or6 file is available on a local drive or a card reader, the communication could be a success!

    I hope this might help other people )

    Emarck

  • Smartphones blackBerry Desktop Manager help BB is encroached in my system and won't go away

    Hello

    I use Windows 7 Pro.

    I use a device RIM BB is no longer. The problem is that I uninstall blackberry (with the option to unistall provided by the program), but then when I copy, specifically music files FLAC, for my device android windows see the android device as a device of camera with no drive, the blackberry desktop letters assing manager tries to run, but as he was "uninstalled" it returns an error. He tries to run up to 5 times and after that the files copied. If I want to copy several files flac both blackberry Desktop Manager tries to run 5 times for each file.

    I first check with the windows Device Manager and found two entries for rim blackberry under ports and remove the drivers but the problem repeated. Then I use a search utility and found many files of residual waste of blackberry and progressed to remove those as well but the problem persists. Can I use a registry utility and found several RIMBB, RIM, Blackberry bloating's residual registry entries registry and progressed to remove those as well but the problem continues. At this point, you can see that the unistall tool provided by Blackberry suck because he left a lot of waste in your system. I also tried to use CCleaner, but it did not find anything related to the blackberry.

    So garbage from blackberry sorft remnants are still encroached in my system, and since I use the tool uninstall, remove the drivers and there is no file with the name RIM, RIMBB or blackbery on the disk and no more with these name registry keys will find how can I get rid of Blackberry for once for all?

    Here you can see a screen capture windows with the error message:

    http://i22.Photobucket.com/albums/B342/Edil/rimbberror_zps1tpkoiwq.PNG

    Hey I managed to solve the problem!

    I searched using the search of disk utility * {BE5B0450... 45 b} * the string that appears in the error message.

    And where there are 3 directories with that name. I deleted these directories and now I can copy files FLAC without problems.

    I wonder why the companies are so inrresposible and do not provide an unistall option that remove all their stuff from your system. Leaving a disk and registry inflated garbage that you no longer use.

  • BlackBerry Smartphones Blackberry Desktop Manager shows no Media Manager

    First of all, let me say I am a NEW Blackberry user, my husband and I both has recently obtained new Blackberry 8310 curves.

    When I installed the disc that came with the phone, the Blackberry Desktop Manager doesn't have the "Media Manager" as one of the choices, as demonstrated on all brochures and tutorials. I even re-installed the program, thinking perhaps it didn't download completely the first time, but he always comes by showing only these 4:

    Synchronization, backup & restore, Application Loader and switch device Wizard...

    All the indications I have received show that I can easily add pictures and music by simply clicking on Media Manager, but he's not just here.

    Here is the info on the installation disc that we received with our phones, supposed to be the good news and the latest versions...

    BlackBerry Desktop Manager

    version 4.3.0.17 (Nov.12, 2007)

    Device Communications Blackberry Device mgr... 4.3.0.7

    BBDevMgr... 4.0.0.1

    RIM USB driver... 4.0.0.2

    RIM USB Serial Driver... 2.1.0.4

    Application application Loader loader... 4.3.0.13

    RIMProgram... 1.0.0.35

    Seriously, none of them really means a lot to me, I just click on something and make it work...  I tried to 'upgrade' to a newer version, and I got the message that the version I had was the most recent, so now what?

    I have cards memory inserted in the phone(s).

    I would appreciate any help with this, I am really frustrated. I figured out how to move the files manually, but I don't understand why it is not appear as shown in the manuals of instructions and tutorials online.

    mamapajama wrote:

    First of all, let me say I am a NEW Blackberry user, my husband and I both has recently obtained new Blackberry 8310 curves.

    When I installed the disc that came with the phone, the Blackberry Desktop Manager doesn't have the "Media Manager" as one of the choices, as demonstrated on all brochures and tutorials. I even re-installed the program, thinking perhaps it didn't download completely the first time, but he always comes by showing only these 4:

    Synchronization, backup & restore, Application Loader and switch device Wizard...

    All the indications I have received show that I can easily add pictures and music by simply clicking on Media Manager, but he's not just here.

    Here is the info on the installation disc that we received with our phones, supposed to be the good news and the latest versions...

    BlackBerry Desktop Manager

    version 4.3.0.17 (Nov.12, 2007)

    Device Communications Blackberry Device mgr... 4.3.0.7

    BBDevMgr... 4.0.0.1

    RIM USB driver... 4.0.0.2

    RIM USB Serial Driver... 2.1.0.4

    Application application Loader loader... 4.3.0.13

    RIMProgram... 1.0.0.35

    Seriously, none of them really means a lot to me, I just click on something and make it work...  I tried to 'upgrade' to a newer version, and I got the message that the version I had was the most recent, so now what?

    I have cards memory inserted in the phone(s).

    I would appreciate any help with this, I am really frustrated. I figured out how to move the files manually, but I don't understand why it is not appear as shown in the manuals of instructions and tutorials online.

    Hello...

    I can help you with the download link...

    The link is here

    When you get to the page with downloads, pay attention to which version your download as some media manager (bottom) and some have no Media Manager (upward)

    Let us know how you are doing...

    Do you have XP or Vista?

    H.

  • Problem installing the blackBerry Smartphones Blackberry Desktop Manager 5.0 syncronization

    I just installed Desktop Manager on a computer running XP. It loads well, but when I try to set up the synchronization that it crosses all the way says congratulations you have configured the product, and then you click Finish and it is said that another system has not been selected. I tried uninstalling and reinstalling, but it doesn't work. Any help?

    Hi and welcome to the Forums! I can't tell if you tried this comprehensive procedure yet, so I'll give it to you to try...

    I suggest the following steps (reboot insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, Vista, use the option "Run As Administrator" for everything.

    (1) remove the package to update your device OS of your PC (Add/Remove Programs)

    (2) properly uninstall the RIM DTM software:

    • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software

    (3) get a new RIM DTM software download:

    • Choose the version which is more recent and (if any) compatible with your PIM (if you are synchornizing via USB):
    • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

    (4) to download a new copy of your package to your carrier OS device (on your PC):

    (5) install DTM on your PC

    Installation of 6) (also on your PC), device OS package

    (7) start the configuration Organizer:

    • KB17022 How to configure applications to Organizer for synchronization using BlackBerry Desktop Manager

    If all goes well, who's going to make things again.

    Good luck and let us know!

  • SOLVED blackBerry Smartphones: BlackBerry Desktop Manager has stopped working

    Hello.

    Let me start by saying: I have a footstool to laptop Dell Vista 64-bit with 4 gig ram.  I have Desktop Manager v 4.7 installed and work much to sync my Outlook calendar and my Blackberry.

    From a week ago, the synchronization process gets all the way to the end and I get a message saying:

    "BlackBerry Desktop Manager has stopped working" and I have the choice of "check online for a solution and close the program" or "close program".  When I click on "view problem details I get this:

    Signature of the problem:
    Problem event name: APPCRASH
    Application name: DesktopMgr.exe
    Application version: 4.7.0.37
    Application timestamp: 49c1b7ab
    Fault Module name: StackHash_6d57
    Fault Module Version: 6.0.6001.18000
    Timestamp of Module error: 4791 has 783
    Exception code: c0000374
    Exception offset: 000aada3
    The system version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033
    Additional information 1: 6 d 57
    More information 2: a8064b034a1a2f2f618d075073f8fe42
    3 more information: 2dc5
    Additional information 4: dbcf31406c7084dbad1f33e2de526f4e

    Read our privacy statement:
      http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

    Any ideas?

    I found this on another site:

    (1.) start the Desktop Manager software

    2.) connect the blackberry using the USB connector
    3.) select "backup and restore".
    4.) select "Advanced".
    5.) look at the list of information to be displayed in the window "device memory" on your computer
    6.) select "calendar all" and delete it
    7.) go back to the main screen and synchronize them.
    8.), everything should work fine!

    Essentially, it's a data file of damaged calendar on the Blackberry device, apparently.

  • Turn off Smartphones blackBerry Desktop Manager Auto Start

    I see no option to disable the auto start the Desktop Manager and it's not all identifiable references to it in the title of the Windows services.  It really slows my computer connection time.  How can I turn off auto-start?

    Hello!

    Here's a knockout who discusses:

    • KB14346 BlackBerry Desktop Manager from start automatically when the computer starts

    Worst case, you will need to uninstall and reinstall, but do not check this box during installation.

    Good luck and let us know!

Maybe you are looking for