BlackBerry Pearl Smartphones - screen freeze after the entered password

Hi, I have a user with a 8100, after every time that the device is turned on and the password is entered, the device seems to freeze with a message "Please wait". It is Cleard by pressing the 'return' key but don't know why this is happening all at once?

The user has been recently moved from 4.1.2 BES to BES 4.1.6.

Any ideas?

Thank you

I found that option so thank you very much

Tags: BlackBerry Smartphones

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