BlackBerry Q10 camera cannot be started on Q10

Hello, I just bought Q10,

wanted to use the camera, & he showed: could not start the camera.

I reset the phone, remove the battery, restared it, all the same note.

My software is: 10.1.0.238

Please notify.

I contacted BB, hey said it's a matter of 'phone dead on arrival', they will replace the handset for me.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Z10 camera cannot be started

    Well when I restart the device, the device starts, but the background is all black as if something is blocking the violence... Then when I close the application icon of the camera becomes transparent, and cannot be opened. The second time I open it it says camera cannot be opened... I did everything, including for sure... Nothing works... Help, please?

    No, I don't have it.

    What I would honestly recommend returns to the unit. Being a nine, you don't need the headaches of something doesn't work is not out of the box like that. Exchange it for a new job.

  • Z10 blackBerry, the camera cannot be started

    I bought my z10 recently and upgraded to 10.1. Yesterday I tried to use the camera and got this error message: "could not start the camera" what should I do to start? Paul

    Well the problem, maybe it's that another application had to start your camera through which you could get this error. Just reset your device.

  • BlackBerry Q5 Q5 new camera cannot be started error

    My Blackberry Q5 new out of the box, OS updated to 10.2.1.2141, as recommended by the unit.  When I go into the camera is says camera cannot be started.   I don't know if the machine worked before I updated the operating system.

    * UPDATED AFTER the POST, OS update had no effect on the camera.

    I tried a security wipe and reload via the link of blackberry software, but the error remains.

    Any ideas?  Seems to be a common problem with these devices.

    It seems that the media card was at fault. An erase and format the media card has solved the problem.

  • BlackBerry Smartphone camera wll not start

    When I try to run the camera on this phone an error message apperas - camera cannot open. Close other applications and try again. I think that neither know what other programs are still open.

    have you tried pulling the battery and then try it immediately after?

  • BlackBerry Smartphones camera does not start

    It is said ' could not start the camera. Close other applications and try opening the camera again. »

    Hi rachleatherland

    Please go through this Knowledge Base Article and follow the instructions, see if that helps:

    " KB15544 :" could not lunch camera app "error message when opening the camera on the BlackBerry smartphone. "

     

     

    Prince

    ________________________________________________________________________________

    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

     

  • 10 blackBerry camera cannot start after Z10 STL100-1 upgrade to 10.2

    Good night

    Can someone help me please?

    I got an unlocked BB Z10 STL100-1, according to the packaging, he ran 10-0-10 Bundle 648.  I started a data plan with lime - Barbados Local carrier while putting the phone, I received a new notification software. I then upgraded to the version of the software 10.2-0.415/ OS 10.2.0.1767.

    Since the upgrade I can not access my photo app, I got the error msg "Camera cannot be started", watch videos on the video application or browser, take a screenshot.

    I tried a factory reset and reload the software link BB, also tried of wiping and formating the card memory as someone suggested it might be a compatibility problem.

    Any Suggestions?

    Update:

    Tried the update to OS 10.2.0.1803 as suggested in another thread, still no solution.  Use an automatic charger to downgrade the OS 10.1.04633. Camera works fine, no problem of media. I am happy

  • Z10 10 blackBerry camera won't start not

    Hello
    It please does not have my camera z10 up again once at the same time it shows camera cannot be started or a black screen... However, when am with video chat BBM d camera works fine but when I go back to start camera, it appears with "camera can not be started", it started before that I have updated to the latest d OS and have done a lot of reloading is done everything to nothing... Please help with kindness.

    Thanks for your suggestions, but after trying all the post in the KB none could contribute, but I found out later I had two folders named 'camera' in my press card and removed one of them and now my camera starts working in the back...
    Thank you once again for your time!

  • Smartphone blackBerry storm camera does not

    My 9550 worked like a charm for a month, I just had to get used to the curve vs.  It seems that now it's games.

    Last night I took a picture of my cousin's baby, and it worked without problem

    But half an hour later, he started giving me an error on opening saying "camera cannot be started.  Try closing other applications and try again.

    I didn't pull battery, no dice.  Wipe all applications on the phone is off, still nothing.

    I went down the BONE to 5.0.0.71 3 and it worked a little.  But again, it is back to his old ways.

    I bought a month ago off eBay as a refurb and it worked as advertised until yesterday.

    Have you tried to repair your device memory? Here: Options > memory > Menu key > repair > phone memory... And wait a minute or two. That can only solve the problem. I would like to know if it works.

  • BBM blackBerry Q10 pine got changed

    Hello, everyone!

    My problem with the BBM Pin code is as follows - a few years ago I had the BlackBerry 9900, and I got a pine BBM assigned to this device. Later, this device was physically destroyed and I started to use BBM on Samsung Galaxy (the same PIN BBM).

    Recently, I purchased BlackBerry Q10 and started using BBM with the same PIN (from BlackBerry 9900). It wasn't a problem, until that I've updated BBM a few days ago and then I noticed that my BBM pin has changed.

    Does anyone know why it happened and what to do with this issue? I mean, finally, I will create a list of contacts with my new BBM PIN code, but there is no guarantee that this change suddenly won't happen again.

    Thank you very much for your advice.

    Dmitri

    Hi Dimitri

    Good question, but so many numbers makes me headache lol just kidding. Unfortunately, this is not how it works. Different way with numbers of mail or telephone in our map. Blackberry PIN is connected with a single device and cannot be moved to another device. Your previous BBM with 123456 contacts are safe and always with you in your new PIN BBM 654321. To your new customers/friends you must inform your PIN or invite them.

    Technology can create something new. You can always tell them your new pin code otherwise you must continue to use your old device.

    Kind regards.

  • Contacts in bbm blackBerry Q10?

    Hello!

    Hello world

    In fact, I missed my bbm contacts, after when I bought a new dievice, called "BlackBerry Q10"

    my old camera, it's called 'BlackBeery Bold 9900', and I sold it. So, after that I used my new camera and I open bbm and connect to my email and password, after that I've found my bbm contacts!

    So I do not know why?

    Can you help me please?

    Any body know

    What I would do... ?

  • BlackBerry Blackberry Q10 Assistant on automatically - keyboard does not work

    Hello

    I have my phone Blackberry Q10 now for 1 month, and since a few days the problem has turned up, randomly Blackberry companion light automatically. Sometimes visible through the open window, App - but sometimes also without this, but you recognize because the keyboard no longer works. This can happen when you type a message.

    The wizard then opens whenever I press the power button to lock the display so that the screen doesn't lock.

    In all this is very annoying and makes the phone in time allmost impossible to use.

    The solution only little time that I found is to close the wizard via the app Manager, but then it starts itself after maximum 1 h and the problem continues. I tried to disable all the functions of the wizard, but it does not help.

    I would be very happy for any help with this problem. For example, is it possible to delete/disable the wizard?

    Best regards

    JWI

    PS: OS Version is newly updated to 10.3.2.2836, but the problem existed before the update

    Hi jwi,.

    Welcome to the BlackBerry Support Community Forums

    Have you tried pulling the battery for a few minutes?

    If it does not please re install the software via BlackBerry link but make a backup first if you want to keep your data.

    Ice

  • Smart phone BlackBerry Q10 free call

    Please and tell me how I can stop my blackberry Q10 to call my last called number on its market image and capture its on. Is the way I can remove the application call and camera in the normal hub? Help, please

    Assuming that you carry in your Pocket?

    Press the top button to turn the unit standby before you put it in your pocket.

    And, he doesn't carry in your pocket, another way.

  • BlackBerry Q10 November 14 was the day j! "D" for 'disaster '...

    Yesterday, I was prompted to upgrade my software Blackberry Q10.

    I have this FEAR every time. My phone is out of combat for hours (the last time that it was almost a day!) or something goes terribly wrong!

    Yesterday, my 'Hub' decided that he was not going to load. As a last resort, I had to pull the battery. Then, I had no access to emails, texts. Battery fired again. E-mail, text returned, all wiped THE Contacts! I am a independent and it is a disaster.

    You are trying to add my Contacts again tonight - at least the numbers I know - and now they do not save.

    @blackberryhelp do not take into account of my Tweets. Can anyone help? I have quite high and on the point of the evolution of phones.

    Thanks in advance for your help.

    ADE.

    Hello and welcome to the community!

    This is the first I've heard of this issue. You may need to reload the OS. The instructions are in the link below. However, you probably should not call your operator and ask to be reassigned to BlackBerry technical support.

    http://www.BlackBerry.com/BTSC/KB33480

    VIA | John_Clark 

    http://supportforums.BlackBerry.com/T5/BlackBerry-Z10/Z10-stuck-on-start-up/TD-p/2190227

    If it is still stuck, then you can try an autoload instead, good writing on how is here.

    http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...

    VIA | BBSJdev 

    http://supportforums.BlackBerry.com/T5/BlackBerry-Z10/Z10-stuck-on-start-up/TD-p/2190227

  • BlackBerry® Q10 Q10 email does not

    I got my Blackberry Q10 for a few months and was in love with it... until recently when I started having issues by e-mail.  Currently, I'm completely unable to send mail from my POP3 e-mail address business - which completely defeats the purpose of having a smartphone.   I updated the software, rebooted or shut down cellular and wifi... nothing seems to work.

    I receive emails on my smartphone and send using GMAIL, but I can't send through my POP3 server.   My email works fine on my desktop.  What is particularly annoying, is that it does not give an error message does not seem to do anything.  NO checkmark, just an envelope which makes it look like a sent email received.

    Anyone else having this problem?  Any resolution?  Please, I want to continue to support BB but I need help.

    Welcome to the forums,

    Your SMTP has a password as on an update, it is common for passwords does not restore?

Maybe you are looking for