Z10 10 blackBerry camera won't start not

Hello
It please does not have my camera z10 up again once at the same time it shows camera cannot be started or a black screen... However, when am with video chat BBM d camera works fine but when I go back to start camera, it appears with "camera can not be started", it started before that I have updated to the latest d OS and have done a lot of reloading is done everything to nothing... Please help with kindness.

Thanks for your suggestions, but after trying all the post in the KB none could contribute, but I found out later I had two folders named 'camera' in my press card and removed one of them and now my camera starts working in the back...
Thank you once again for your time!

Tags: BlackBerry Smartphones

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