BlackBerry Q5 Q5 new camera cannot be started error

My Blackberry Q5 new out of the box, OS updated to 10.2.1.2141, as recommended by the unit.  When I go into the camera is says camera cannot be started.   I don't know if the machine worked before I updated the operating system.

* UPDATED AFTER the POST, OS update had no effect on the camera.

I tried a security wipe and reload via the link of blackberry software, but the error remains.

Any ideas?  Seems to be a common problem with these devices.

It seems that the media card was at fault. An erase and format the media card has solved the problem.

Tags: BlackBerry Smartphones

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