BlackBerry Q10 Emails remain highlighted (blue)

I meet a strange problem, after using the option "select more" when deleting emails, after selected emails are deleted, the display returns to you email normal page, now, when I tap on an email, rather than open this e-mail, he pointed out actually it, even after I tap again on this e-mail and the e-mail opens, once I hit 'back' to the e-mail page that email remains highlighted. I can't get the removed organ point, unless I go to the option and click on Mark no read / reading... If anyone can help?

OK, so now do a full reboot... this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

Tags: BlackBerry Smartphones

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