BlackBerry Q10 Q10, ActiveSync, "unexpected error".

Hello

I'm having problems to make the new bosses Q10 to work with activesync.  We are running Exchange 2010.

If I use a test in Exchange account, the Q10 connects using ActiveSync.

If I use the account of my boss, there is a delay and an error message then appears on the Q10 saying: "an unexpected error has occurred."

My boss has a great Exchange account.  Any tips or advice to get this working?

This is becoming a real pain - the boss is frustrated not having e-mail on the go.

Thank you

Paul Adams

Fixed!

Account active directory the boss was a member of the Domain Admins group.  By design, members of this group have 'inherited permissions"checked.  I checked it and thought I had fixed this problem.

Every hour, Active Directory checks and if necessary, unticks of the box.  This causes the HTTP 500 error.

He pulled out of the areas administrators group, ticked off the box, the ActiveSync works very well, Q10 synchronizations until.

Hope that helps someone else...

Concerning

Paul Adams

Tags: BlackBerry Smartphones

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