BlackBerry Q10 Q10 hangs intermittently since 10.3.1.1779 update / wipes applications, contacts, accounts

Similar Questions

• BlackBerry® Q10 E-mail stops to display a message / hub empty with EAS account and Outlook

  Have 2 accounts. A Regional, an outlook.com service. EAS was working fine until this weekend. This morning new e-mail is displayed in the Inbox. If I search, I get the message, then the phone is their reception.

  I tried the things:

  -removed and added the EAS account again, no change.

  -change the filter to "unread" - shows the emails, but not always all

  -electronic control the synchronization setting-it is defined on it, for the Inbox mailbox is checked - no change. tried toggling it, no change.

  -changed the synchronization of the mailboxes in each of them, without change.

  -display modified by single line or conversation, let it rebuild without change.

  Everyone try this and have similar results? Basically, the e-mail from Q10 worked very well, but at this rate, it is not usable.

  Solved the problem in safe cleaning of the device and setting things up again from scratch. Seems no other way to fix it.

• Problem blackBerry Q10 has after the last 10.2 OS update

  Hello

  I recently received a notice of update for OS 10.2 on my phone and everything went well.

  However, when I try to take a picture, I noticed that my media card is no longer recognized. I know all my photos and apps are still there, but I was wondering why it rises more?

  It is not available when you try to send files or via the file manager.

  I turned off the phone and it was restarted by removing the battery too.

  Help, please

  Thank you.

  Since you have done a battery pull I would make sure that the card is firmly connected. Try to remove and then do a battery pull and then after the re-start, insert the card and re - start again. Have you tried the media card into a computer to make sure that it is always good and readable? Also, when in-camera slide down to settings and make sure that you "save on media card" "lit".

• BlackBerry Q10 stuck at 99% startup after a software update 10.2!

  Hello

  I updated my software on the air and he invited me to restart after downloading.

  I clicked restart and it started at 100% and then off, I restarted again and it started at 99% and is stuck

  there for 2 hours.

  What I'm doing!

  Hi all
  Finally to charge my phone, but the operating system has been screwed, nothing wrked. It has been pretty much altered.
  It took blkberry n they reloaded 10.1 for me.
  He House n the nxt day has decided to try the upgrade. It took an hour to download install n n half hour restart. Just left to do its thing.
  Everythg now works great!

• BlackBerry Q10 install Android on BB OS 10.2.0.424 applications

  Hello world!

  Yesterday, I got latest version of BB OS: 10.2.0.424.

  A lot of site web and magazine, saying that BB OS 10.2 is compatible with many applications for Android 4.2. But I do not understand how to install it.

  Is someone can explain to me?

  Thank you.

  Yes it's true I load side many such apps has NBA TV, instagram etc I see where your source, but some of the apps in the world of BB are just android apps

• BlackBerry Q10 My BBQ10 deleted my photos and my videos!

  This is the second time that happens in 2 months!

  I take photos and videos with my Blackberry Q10. The next day, I take a quick glance: everything is removed! All that I've got are a couple of old photos and 3 photos transferred from my computer.

  All my videos are deleted.

  I have had no updates on my phone, I don't download anything new in the last few months.

  I'm not at full capacity on my phone... So, it does not remove himself because there is no more available space.

  I don't understand!

  My music is intact...

  The last time this happened, I deleted my music and it recharged. I found myself with duplicates of different songs (weird, right? Since I deleted the entire folder). After I deleted duplicates, all my reappreared photos and videos! MAGIC!

  Did not this time...

  Any ideas?

  POP! FINALLY found the problem!

  It's a problem of contact with my SD card! Sometimes, the phone detects, sometimes is not

  I received my photos and videos - I immediately made a backup and now I go to the repair shop!

  Thanks for your help!

  -Lav

• BlackBerry Blackberry Q10 Assistant on automatically - keyboard does not work

  Hello

  I have my phone Blackberry Q10 now for 1 month, and since a few days the problem has turned up, randomly Blackberry companion light automatically. Sometimes visible through the open window, App - but sometimes also without this, but you recognize because the keyboard no longer works. This can happen when you type a message.

  The wizard then opens whenever I press the power button to lock the display so that the screen doesn't lock.

  In all this is very annoying and makes the phone in time allmost impossible to use.

  The solution only little time that I found is to close the wizard via the app Manager, but then it starts itself after maximum 1 h and the problem continues. I tried to disable all the functions of the wizard, but it does not help.

  I would be very happy for any help with this problem. For example, is it possible to delete/disable the wizard?

  Best regards

  JWI

  PS: OS Version is newly updated to 10.3.2.2836, but the problem existed before the update

  Hi jwi,.

  Welcome to the BlackBerry Support Community Forums

  Have you tried pulling the battery for a few minutes?

  If it does not please re install the software via BlackBerry link but make a backup first if you want to keep your data.

  Ice

• BlackBerry Q10 Dev Alpha C dead, won't turn on

  Ive got Blackberry DAC, which is just basically Blackberry Q10. I had problems with it for the last two months - it has been restarted at random, mainly while working with it. I was also strangelly indicating the battery life, sometimes that he showed 50% autonomy, restarted and sudeenly I had no power from the battery to the left.

  This morning, it is the charger for the night. This worked OK, but I had to remove the baterry from him. It was without battery for 2 hours. After putting in the battery, nothing happened, since then he died. Absolutely nothing, just a brick.

  I tried removing the battery for 5 minutes, plug it into a computer, load it, or just remove and put the battery on the charger, nothing has worked.

  Please, I need help

  Sorry, you did not mention that you had.

  I keep it load, several hours and repeat exactly this process.

• BlackBerry Q10 Q10 email removal server

  My emails on my Blackberry Q10 when I delete them on my phone it also removes them off the server. There is no option to stop this. Causing me real problems. It of OK on the old software, but not on the 273 software.

  It is a question about the BlackBerry10 OS since the release in January and has not yet been set.

  It may be, but BlackBerry has not commented on or advised.

  In the meantime, if you're on a Courier IMAP server, you can choose to FILE these messages (you wanted deleted from the device but registered on your server). Once filed, these messages will be visible on your Q10 (you may need to open your Hub > settings > display and "hide filed messages).

• Different models of blackBerry Q10 Q10 of BB.

  Which smartphone BlackBerry Q10 SQN100-1 / 2 / 3 / 5 is suitable for the India taking into account services of 4G coming in India. Why?

  Hello

  himeshshah wrote:

  Which smartphone BlackBerry Q10 SQN100-1 / 2 / 3 / 5 is suitable for the India taking into account services of 4G coming in India.

  I found this site very useful understand the technical differences between the models:

  • http://www.berryverse.com/showthread.php/210-BlackBerry-Q10-different-models-explained

  Of course, you will need to supplement that with an understanding of the technical nature of the carrier network on which you want to operate the unit... but it's a discussion, you'd be better off to have with carriers, since it is their networks.

  himeshshah wrote:

  Why?

  Hmmm... I'm not quite sure how to answer this question. There are several models simply because there is too much radio frequency technologies in the world to allow the manufacture of a device that can really work on all networks in the world... should be physically so large, that nobody would buy it. Instead, all mobile manufacturers must make several models, each with a subset of support/radio frequency technology. It's just the nature of our world of various technologies.

  Good luck!

• Notifications of calendar blackBerry Q10

  audible calendar for Blackberry q10 notifications will not turn on not since the new update

  your 3 weeks towards the end of the game > https://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/calendar-audio-notification...

  a fix is put in place now so keep an eye on the update of the OS of your provider.

• BlackBerry Q10 from sent items e-mail settings

  I know that the option "delete only on handheld" does not yet exist on BB10, which is a major pain.  I learned to live with this until today.  I have two email accounts; @shaw.ca and @live.ca.  When I send an email from my PC it also appears on my phone as a sent item.  In the interest of the housekeeping I delete sent items off my phone thinking that they will always be in my items on my PC.  I consider that to my account @live.ca only, not Shaw for a reason, my folder on my PC has no items since I got my Q10, they've all gone which is a huge problem for me.  Here's my question.  Is there any kind of implement changes that can make my items on my PC are not displayed on my phone?  I never used to see them on my torch, only the Envoy that I sent from my phone.

  Any really smart people out there who know a way to recover deleted items sent in Windows Live mail?  I poured on everything him net and can not find anything but it can't hurt to ask.

  Thank you all!

  Hey ddmdevin,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question. In the new operating system BlackBerry 10, email will now via synchronization. Previous BlackBerry devices carried out a reconciliation. This means that, with synchronization, the Inbox on your BlackBerry Q10 will reflect your Inbox on your webmail.

  The ability to hide items sent in the Q10 of BlackBerry is available, however it allows to hide all items sent to all accounts in the hub.

  To hide items sent so they are not displayed in the Inbox of the Q10 (to avoid to remove permanently):

  The Hub-> menu-> settings (3 vertical points)-> display and Actions-> see the elements (toggle OFF) sent.

  Let us know how make you out!

  See you soon,.

• BlackBerry Blackberry Q10 ID deleted with Blackberry Protect to the

  Hello

  I do not own the Blackberry device, but my father and I think he did something wrong. He asked me to write to you to help you, because he can't use his device because it deleted the Blackberry account. On October 23, he bought Blackberry Q10 and on 26 October, he deleted an account (he had some problems with the reception of e-mails and he thought that it might help). He also said that the problem might be related with Blackberry Protect. What can I do to make him his device working properly?

  Greetings from Poland and thanks for any help.

  MREX.

  You can try. I don't think he'll do good. Why BlackBerry would be to blame when they provide a big warning that says do not remove the BBID if it is connected to a device?

• BlackBerry Q10 how do I get rid of my current BB sign in and create a new one?

  My Q10 is having this problem:

  http://BTSC.webapps.BlackBerry.com/BTSC/ViewDocument.do?noCount=true&externalID=KB33652&sliceId=2&di...

  It seems to me that I have to delete my bbid which was used for my old BB and make sure I use a new from scratch, so lose all my contacts etc.

  How can I do this

  Please help someone because I'm so desperate to stop having BBM Manager of temporary error every day, so far the only way I can get around this is to keep to restart or take out the battery.  Whenever he wipes my cats and is usually really irritating.

  any help would be much appreciated - thank you

  Hey, AdaV,.

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  Follow the steps in this article to change your BlackBerry ID on the smartphone BlackBerry Q10: www.blackberry.com/btsc/KB26694

  Remember to create a backup of your data in BlackBerry link that all data will be erased.

  Let me know if you have any other questions.

  See you soon.

• Bbm blackBerry Q10 q10 display is blurry

  Just got a BlackBerry q10 and discovered that every time that I upload an image on the bbm screen is always blurred.

  Like what would be the issue and how can I sort it?

  How big are the files that your download of the BBM display?
  BBM automatically resize images exceed a certain limit.