BlackBerry Q10 Q10 not in Canada-Mexico

Similar Questions

• BlackBerry Q10 not able to complete the Startup Wizard

  Hello

  After buying the unit BB Q10, I was surprised to not finish start Wizard.

  All stages of development to market went well except for the last one - 'Software Update'. This still didn't inform me saves don't not (device) with BB infrastructure without the possibility to go back / next / finishing (I can't do try again or stop)

  Message:

  "Your device cannot be registered with the Blackberry Infrastructure."

  After restarting the device much I always have the same behavior. Charging of BB OS link did not help also.

  I'm really stuck with it, so I would appreciate any help from your side.

  Pavol.

  Finally, I have the explanation for this behavior. My BB Q10 camera was stolen and so blocked by the seller. After some time, asked to cooperate with the police on this case.

  So I think that this device has been blocked by the BB company, probably by asking the seller.

  Be careful when you buy your BB device at the announcement. Check your warranty certificate by phoning the seller in big unit!

  I will close this topic.

  Pavol.

• BlackBerry Q10 not sound with phone - Q10

  When I get a phone call on my BB Q10, it has no sound. I have the speaker to hear the caller.  This also applies when I call someone ' one - must use the speaker since there is no sound in the earphone. Any suggestions?

  You must call Rogers and firmness for a replacement under warranty, NOT a repair.

  It is in the 12-month warranty.

• BlackBerry Q10 not all e-mails have been transferred from Bold 9790 to BB Q10

  Hello

  The BB customer service does the work of 'migration' of Bold 9790 for Q10.

  Initially, it appeared that all my emails, reminders, contacts, calendar notes got transferred. I don't check it very close as well since there were too many emails to confirm that.

  However, lately, I realized that a lot of emails have been missed. When I search for a particular email identification, Q10 is not raise emails from that contact (unlike my previous 9790 "BOLD" who still does because he always has these emails).

  What is the solution? Care of BB said this happens with many clients (more or less they say.. .as...) "" to expect such a thing, you can't get all transferred 100% '). "

  Concerning

  your care BB people don't know what they are talking about.

  Emails are not transferred from your old device at all. They synchronize directly from your e-mail account. If the emails are not on your mail server, they will not be on your Q10.

• BlackBerry Q10 not get my BB Q10 works properly same Swapped twice with the new feature of Service Centre

  
  

  These questions have the same reason. Some processes constantly using CPU devices. What makes the battery draining fast, call very slow etc.

  Be aware, the process or the app is slowing down your phone.

  Go to settings > App Manager > Device Monitor. Click on "CPU". Check that either the app uses the CPU more (this is top of the list).

  Additionally, make sure that you uninstall unnecessary applications.

  As a test, you can also delete the Google account and see if the phone calls are still slow. If this is not the case, there is something wrong with your data to Google.

• BlackBerry Blackberry Q10 Assistant on automatically - keyboard does not work

  Hello

  I have my phone Blackberry Q10 now for 1 month, and since a few days the problem has turned up, randomly Blackberry companion light automatically. Sometimes visible through the open window, App - but sometimes also without this, but you recognize because the keyboard no longer works. This can happen when you type a message.

  The wizard then opens whenever I press the power button to lock the display so that the screen doesn't lock.

  In all this is very annoying and makes the phone in time allmost impossible to use.

  The solution only little time that I found is to close the wizard via the app Manager, but then it starts itself after maximum 1 h and the problem continues. I tried to disable all the functions of the wizard, but it does not help.

  I would be very happy for any help with this problem. For example, is it possible to delete/disable the wizard?

  Best regards

  JWI

  PS: OS Version is newly updated to 10.3.2.2836, but the problem existed before the update

  Hi jwi,.

  Welcome to the BlackBerry Support Community Forums

  Have you tried pulling the battery for a few minutes?

  If it does not please re install the software via BlackBerry link but make a backup first if you want to keep your data.

  Ice

• BlackBerry Q10 ActiveSync does not synchronize my Contacts after changing to another Exchange Server

  I changed to another supplier of services of Exchange and now the problems with my Contacts on the Blackberry Q10. After the configuration of the new Exchange ActiveSync account, I observe the folliwng:

  1. New contacts created in Outlook / Exchange Server will not synchronize to the Q10.
  2. New contacts created on the Blackberry are synchronized backed the Exchange Server / Outlook Client.
  3. BlackBerry-Contacts are visible, but won't open (like "zombies").
  4. BlackBerry Contacts from other sources (Facebook, WhatsApp) are no longer bound together, in other words, it seems that the person has multiple contacts entries.
  5. Sending / receiving mails and work on the Blackberry calendar entries.

  I fixed it myself. Now, the Contacts are all back in, deduplicated and healthy. That's what I did, step by step, in settings > accounts:
  1 turn off Sync contact on the Exchange ActiveSync account
  2 delete the Facebook account
  3 remove account Skype and gmail
  4. run "Delete local Contacts"
  5. in Contacts, check the number of Contacts: contact no.
  Then in settings > accounts:
  6. turn on synchronization of Contact for an Exchange account
  7. This brought all Exchange contacts
  8. Add Facebook, Skype and a gmail accounts.

  END

• Q10 Android blackBerry applications will not open or run after the operating system upgrade BlackBerry 10 version 10.3.1

  I have a BlackBerry Q10 when I install 10.2.1 even error now I upgraded then being same problem of android apps doesn't work is not or not work

  This 2558 displayed only for Z10, but I have a Q10

• BlackBerry® Q10 Q10 email does not

  I got my Blackberry Q10 for a few months and was in love with it... until recently when I started having issues by e-mail.  Currently, I'm completely unable to send mail from my POP3 e-mail address business - which completely defeats the purpose of having a smartphone.   I updated the software, rebooted or shut down cellular and wifi... nothing seems to work.

  I receive emails on my smartphone and send using GMAIL, but I can't send through my POP3 server.   My email works fine on my desktop.  What is particularly annoying, is that it does not give an error message does not seem to do anything.  NO checkmark, just an envelope which makes it look like a sent email received.

  Anyone else having this problem?  Any resolution?  Please, I want to continue to support BB but I need help.

  Welcome to the forums,

  Your SMTP has a password as on an update, it is common for passwords does not restore?

• Black screen blackBerry Q10 - charging do not do anything old 10 day q10 :(

  I got a Q10 off of ebay - new in sealed box.   AT & T - not unlocked.

  Got a sim card for it the other day and made the setup - loved, the keyboard, etc. couldn't wait to get off my iphone which is on verizon. so today, I'm going to the port number-go wake up the blakcberry and keyboard lights up and the screen is something multicolored funky then nothing...

  various battery pulls, reboots, etc. nothing in return

  tried to reboot the client software but nothing happens either.   I'm basically out?   any options?  Thank you

  I really wanted to like blackberry again

  You should contact the seller. Same thing happened on my Z30. BlackBerry link will not work and all other methods. I got a replacement. So as already suggest back to the seller as defective.

• BlackBerry Q10 mynumber word substitution does not work

  Hello

  I'm having a problem with "mynumber" word substitution on Q10, if I encounter this problem on the old BB OS 6 version, just change the information of SIM on Options-> device-> settings-> SIM card Advance system-> change the SIM phone number.

  How can I change mynumber on BB OS 10?

  Please let me know

  Leo Soesanto

  Hello Leo,

  Thank you for your question about the phone number on your smartphone BlackBerry Q10.

  To change the phone number in the smartphone BlackBerry Q10, please go to settings > privacy and security > SIM card

  Let us know if you have any other questions.

  Thank you

• BlackBerry Blackberry Q10 ID deleted with Blackberry Protect to the

  Hello

  I do not own the Blackberry device, but my father and I think he did something wrong. He asked me to write to you to help you, because he can't use his device because it deleted the Blackberry account. On October 23, he bought Blackberry Q10 and on 26 October, he deleted an account (he had some problems with the reception of e-mails and he thought that it might help). He also said that the problem might be related with Blackberry Protect. What can I do to make him his device working properly?

  Greetings from Poland and thanks for any help.

  MREX.

  You can try. I don't think he'll do good. Why BlackBerry would be to blame when they provide a big warning that says do not remove the BBID if it is connected to a device?

• BlackBerry Q10 Whatsapp fail during initialization on OS.10.3.3.746

  Hi all

  Just a question...

  My BB Q10 was 10.3.3 update dev then error install whatsapp, can any one help?

  Thank you so much

  10.3.3 is NOT for regular use. It is not exhaustive and is intended only for developers to test their applications as well as their applications can be updated to run smoothly. Since Whatsapp won't support BlackBerry it will not be an update for whatsapp work on 10.3.3.

  In addition, is not reversible to 10.3.2 10.3.3 so you're stuck with 10.3.3 until a newer version of 10.3.3 comes out. You really should not have installed 10.3.3 yet.

• BlackBerry Q10 help please

  Hello.

  I have a BB of Q10. I did a cleanup of security and after doing this, I got an error on the screen (www.bberror.com/bb10-0015)

  I tried to reload my software from the link of blackberry, now I have a blank screen with a red led will blink twice and repeating.

  The blackberry link does not end and gives me this;

  Software update has encountered an error.

  An error occurred while updating your device software.

  Encountered unknown error (A:0x000000A2)

  I also tried to go on my Local C drive > program files > common files > reasearch in motion > application loader

  Then, I get this msg:

  The Blackberry Desktop Software doesn't have a Blackberry Device Software for the device you have connected to the computer.

  Contact your wireless service provider or system administrator.

  I am at my whits end... HELP PLZ

  @Angie3 Hi try using the manual method using the autoloader, How - to's: http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...

• BlackBerry Q10 Q BB 10 issue 1

  Hello

  Is there an option to auto on/off on bb Q10?, if not, then is it possible in future updates?

  Hey BBQ10,

  Welcome to BlackBerry Support Community Forums.

  This feature is currently not available in the smartphone BlackBerry Q10; Sorry, we can not comment on the new features of the new software.

  Let us know if you have any other questions.

  Thank you.