BlackBerry Q5 Microsoft C++ Runtime Error when Sync Q5 to the Outlook 2007 calendar
Attempt to synchronize my Q5 in the Outlook 2007 calendar I get an error message that indicates:
Runtime error!
Program:ResearchinMotion\BlackberryLlink\BlackBerryLink.exe. The application requested execution in an unusual way. Please contact the support team of the application for more information. >
I am running Windows XP and Office Professional 2007.
I had the phone for over a year and only recently developed this problem. I uninstalled my programs BlackBerryLink and my downloads and re-installed 3 times. Whenever I try to sync it takes 19-22 minutes 'have the BlackBerry schedule status information"before the error message appears. I checked and the calendars only synchronization are home and BBLink.
@BlackBerryHelp sent me to a knowledge base article blck.by/1wEvCts on Lotus Notes even after that I told him 3 times I used Outlook not Lotus Notes. Then they told me to contact "Windows".
So far, I missed 1 very important meeting because the appointment was not in my phone. Help, please! I love my Q5 BB and I REALLY need my calendars in sync!
The options are limited. If you call Microsoft at 1 (800) 642-7676 I think they will tell you the same thing. I don't know what to suggest because Windows XP is no longer supported, and the runtime may be outdated.
Tags: BlackBerry Smartphones
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