BlackBerry smartphone BLACBERRY 8700: e-mail - mail unopened count increases and can not be reset to zero (0)

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• BlackBerry smartphones I used a maximum number of changes PIN and can not recover the Apps?

  My blackberry was recently stolen and when I tried recording on my MyWorld/Paypal account I got a notice saying I used the maximum number of changes to the machinery. It is the first time I ever tried to recover my Apps, so I don't understand why I get this message.

  I tried to send an email to support, but I kept saying to enter a valid PIN?

  He fears a great moment to not be able to recover all my purchased applications.

  EDIT: I am with Telus, using the BB Tour 9630.

  Hello!

  Your request should be sent as follows. Go to this address:

  • https://www.BlackBerry.com/CSOHelp/index.do?ft=generic

  and complete the form. Use, in the "Please select a component:"on the ground, AppWorld billing/payment selection. " Don't forget to also include the reason why you have exceeded your maximum eligible PIN associations to AppWorld (for example, several RMA, warranty replacement, etc..).

  If this is the form to which you have received the incorrect PIN code message, please reply back here with this fact... There is another process that you will need to do so that we...

  See you soon!

• BlackBerry smartphone Message on the front of the phone when closed, can not find a menu with a solution to turn off

  This is a phone that is difficult to navigate, it's just a flip phone, not a touchscreen full or similar.

  There is a very real possibility of a coming private email and I need to turn off any function allows to display on the front of the phone, (perhaps in front of someone who didn't need to read it).

  Think the submission of proposal here, not multiple conflicts of girlfriend!

  Someone at - it understand it yet?

  Bruce

  J.,.

  Thanks, defining the code lock stops, although I hate having to type that dozens of times a day.  I try to unlock it and see if external notifications will, too.

  The guide is a good link too, the paperwork that came with the phone was the most simple that could be described as a user's guide.

  Your prompt and competent response is much appreciated.

  Bruce

• BlackBerry Smartphones BB 9700 Bluetooth keeps turning off the coast and does not connect

  I have a BB Bold 9700. For some reason any, that it will not sync with my Audi more. He won't even stay. I go into the menu options and the configuration icon and turn it on. As soon as I leave the screen shuts down Bluetooth / turns off. When I turn it on through the menu options, no device to synchronize with. He was syncing with my Audi 2 years. The problem seems to be with the phone.

  Can anyone give me a suggestion?

  Thank you

  Hmm, really delicate situation you have there. It's a little extreme, but have you thought about doing a factory reset? I wouldn't resort to that, but if might do the trick - fingers crossed

• Scanning E-mail gives SMTP response and is not available. I'm not technical; How can I fix it?

  Scanning E-mail gives SMTP response and is not available. I'm not technical; How can I fix it?

  original title: scanning
  We really need the message full error, but for you to save time...
   
  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3 
   
  Why you don't need your anti-virus to scan your email
  http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm
   
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• A friend sent me an e-mail with a link and am not able to see.

  Problem with email

  A friend sent me an e-mail with a link and am not able to see. He also had a photo.  I have a Gateway laptop that is a year old.

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• When Envoy e.mails with doc files I can not open them I use windows vista 64

  When Envoy e.mails with doc files I can not open them I use windows vista 64

  Hello

  You must have the program installed to be able to read the attached files that programs

  for example, if it is a .doc file in the attachment, you installed Word

  .xls, you need Excel

  . PPS, you need Powerpoint

  etc.

  but fortunately, there are FREE viewers provided by Microsoft for the accessories of extension file above that will save you having to buy Microsoft Office

  Here are the download links for free Microsoft Word, Excel and PowerPoint viewers:

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=3657ce88-7cfa-457a-9aec-f4f827f20cac&displaylang=en

  Word Viewer

  View, print and copy Word documents, even if you don't have Word installed. This download is a replacement for Word Viewer 2003 and all previous Word Viewer versions.

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=1CD6ACF9-CE06-4E1C-8DCF-F33F669DBC3A&displaylang=en

  Excel Viewer

  Open, view, and print Excel workbooks, even if you don't have Excel installed. This download is a replacement for Excel Viewer 97 and all previous Excel Viewer versions.

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=048dc840-14e1-467D-8dca-19d2a8fd7485&displaylang=en

  PowerPoint 2007 Viewer

  Microsoft Office PowerPoint 2007 Viewer allows you to view the presentations of all the features created in PowerPoint 97 and later versions.

  and you can try the FREE Open Office applications game to read these file extensions

  http://www.OpenOffice.org/

  and here's how to set file associations

  How do I... Change file extension associations in Windows Vista?

  http://www.TechRepublic.com/article/How-do-i-change-file-extension-associations-in-Windows-Vista/6172036

• Bug in blackBerry Smartphones: 9790: Wikitude does not and can not be upgraded

  Bug: 9790: Wikitude does not and can not be upgraded

  Priority: Low (assuming that no one will use Wikitude now anyway)

  Severity: low

  Note: I understand that this is not an application of RIM, but it is an application preinstalled in BlackBerry Bold 9790, so please take care of this. I tried to document the issue as much as possible.

  I can not re - test, simply because I don't know how to install the old version. So, these are the steps that I went to join bugs:

  (1) have a 9790 Bold with the BlackBerry OS 7.0 as it was officially sold

  (2) Upgrade Bundle 2466 (7.0.0.609 Platform 9.16.0.77)

  (3) fully upgrade all official software from RIM AppWorld (Protect, Facebook, etc)

  (4) to set the phone to use location services

  (5) launching Wikitude

  YOU CAN SEE:

  Wikitude starts and appears the window ' Version is no longer supported. " Please update"and the OK" "button.

  6) click on the OK"" button.

  COMMENT: Wikitude closes and opens the browser with the URL:

  http://blackberrydl.Mobilizy.mobi/Wikitude.jad

  Two buttons appear: 'Download' and 'Cancel' and box "application Set permissions."

  (7) check them "Set application permissions" box (same end-test result is observed with this box unchecked)

  8) click on the Download"" button.

  You can observe: window: "Wikitude: Wikitude GmbH contains a module called Wikitude.» A module with this name already exists in the application "Wikitude". If you continue "Wikitude" will be replaced by Wikitude:Wikitude GmbH. proceed? »

  Buttons 'Yes' and 'No' appears.

  9) click on the Yes"" button.

  Observe: Download process begins, download file with a size of 4366 KB

  You can observe: after the success of downloading a new window appears with the message 'Error' and 'Ok' and 'Détails' buttons

  10) click on the button "Details".

  You can watch: new window with the message "Invalid COD" appears and buttons "OK" and "copy".

  11) click on the OK"" button.

  You can observe: the window is closed and "Wikitude" application is not installed.

  Thank you! Problem solved. Here's what I did:

  (1) Wikitude uninstalled

  (2) installed from AppWorld Wikitude

  Result: Wikitude runs successfully

  (clear the cache of the browser and try to download browser do not work)

• Updated blackBerry Smartphones to 5.0.0.900 and can not synchronize Organizer data now

  I have a Curve 8520 I updated my device / desktop softwear at 5.0.0.900 and can not synchronize Organizer data any longer.

  When I go to the Organizer, I can not select the checkboxes for the address book, calendar, tasks, Memo.

  When I press on the settings of a window opens which is called BlackBerry data synchronization and he said to determine the name of configuration root for the main system...

  On top of that then pops up another window called Intellisync

  and he said: X unknown error reported. My only choice is OK.

  I tried using the former Office Director to synchronize my organizing data which worked fine and synced my microsoft outlook email, calendar and contacts from my phone very well. Now, it will not synchronize the two. It also gives me an unknown error.

  Please advice, I have to get my data from Organizer synchronized again.

  Thank you

  J9

  Hi and welcome to the Forums!

  Have you installed on your PC, the new device OS package? And, if so, did you also remove any prior OS package PC?

  Otherwise, a clean startover might be in order:

  I suggest the following steps (reboot insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, under Vista/Win7, use the option "Run As Administrator" for everything.

  In addition, it was also reported that when your user profile on windows (type "echo %UserProfile%" in command prompt) contains spaces, then the installer will not work. To resolve this issue, log off from your Windows account and sign in using the local administrator account (or any other name of account without spaces) and install office (for all users).

  (1) remove the package to update your device OS of your PC (Add/Remove Programs)

  (2) properly uninstall the RIM DTM software:

  • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
  • Some noted that there are several registry keys to remove talk in this KB... don't forget to get your all associated with RIM registry database
  • Others have reported the use of a registry cleaning tool to be also useful
  • Still others have reported the use of your original PIM (Outlook, NOTES, etc.) Installation CD, run the "repair" to be helpful in some situations process

  (3) get a new RIM DTM software download:

  • https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
  • Choose the version which is more recent and (if any) compatible with your PIM (if you are synchronizing via USB):
  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  (4) to download a new copy of your package to your carrier OS device (on your PC):

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  (5) install DTM on your PC

  Installation of 6) (also on your PC), device OS package

  (7) start the configuration Organizer:

  • KB17022 How to configure applications to Organizer for synchronization using BlackBerry Desktop Manager

  If all goes well, who's going to make things again.

  Good luck and let us know!

• BlackBerry Smartphones how an e-mail as a default value in the mail acconts

  Hello

  can someone help me make a default value of e-mail to send and email to my blackberry.

  I have several e-mail account and I want to make one of them as a default.

  Thanks in advance

  KB11471 How to change the default email on the BlackBerry smartphone account

• BlackBerry Smartphones delete an e-mail account

  Hey all,.

  I just switched from AT & T to Verizon... but in the process they have used the Desktop Manager to move my info from one to the other... on the flank he she move an old e-mail account that I no longer use... it does not show in the email setting... but it shows in my miscare and when I go on send email... How can I remove it... and btw... I do not use bis.

  On your device > Options > Advanced > Service books.

  Locate the entries one or two that address email [cical] and [cimime] and press Menu > delete.

  With the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

• BlackBerry Smartphones don't E-mail photos more

  Just recently, my phone has decided not to send photos by e-mail.  He tries for a while and then the famous red X appears?  Looked at the main site, but was obviously confused.  Any thoughts, or should I go to the store?  Rookie of BB.

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  Give it 10 minutes after the restart, and then try again.

• BlackBerry smartphones, what is the difference between the messages icon and the one with my e-mail address as title?

  Hi, I'm new to blackberry. I just got a "BOLD", and some of the icons seem to be redundant. If someone could explain why I would really appreciate it. I had trouble getting the results of a search of forum so I apologize if this topic has been discussed recently.

  What is the difference between 'messages' (which looks like an envelope) and the other envelope with the globe on it (which appears as [email protected])?

  Can I delete one? I don't understand why there are two.

  Also, why is it "medianet" and "browser"? They aren't going to the same place? What is an AT & T thing where they try to control the universe?

  Thanks for your help,

  KG

  With the BlackBerry, you can have up to 10 "BIS" (BlackBerry Internet Service) email addresses, but also a company e-mail sent to your BlackBerry address.  It is also SMS (text) messages, PIN of PIIN messages and MMS messages.

  Each BIS email address gets its own icon which will appear only this e-mail by e-mail address.  The Messages icon ALL E-mail addresses sent to the BlackBerry.  It will also display all messages in pine and optionally show the SMS (text) messages and phone calls, and IM still active cats.  But there is no icon for only PIN messages.

  The fact that there is no way to separate the email from company to a simple icon is a point of contention for some users.  There is a product (Empower BES Mailbox - OTA / Web $20) which will create an icon that displays only the Enterprise email.  However, you can also create a saved search to display only the BES (BlackBerry Enterprise Server) email.

  If you prefer using a simple icon of Messages or have separate icons for each email address is a matter of personal preference.  If you have only one or two emails being sent to your BlackBerry, there is probably little difference.  However, I have six accounts BIS as a BES account delivered and many prefer to have a place to look when I hear or feel that a new message has arrived.

  In addition, equipped with a full QWERTY keyboard device, I'd rather be able to use the shortcut keys to access ALL the applications on my BlackBerry.  In fact, I have everything I don't need (including Messages, all messaging icons, address book, calendar, Notepad, etc.) in a folder called hidden since I never need them!

• BlackBerry Smartphones new "BOLD" E-mail on BES not activate

  Hello everyone, I hope somewhere here could point me in the right direction or solution. I'm the network administration work a company that hosts an exchange for a server a group of people. 13 of these users also have an account on a configuration of BES here in my office. The BES has been implemented before my time and it was always one of those things that is sitting there and does what it is supposed to do. Support peope here have added and deleted the BES phones in the past with no problems until about 5 days ago.

  We have a customer who has an account on the BES to get its Exchange e-mail sent to his Blackberry. It was recently upgraded to the new BlackBerry Bold and crossed the activation up to e-mail. The support here in my Office I he traveled to his email address and the password, but then he asked for the IP address that was new to everyone who has managed the BlackBerry to my company. The user contacted AT & T and they referred to RIM, he says, they took contact with RIM and they referred us to hide. And somehow all of this back to the administrator of the network to sort.

  I'm not very familiar with the Blackberrys but am pretty tech savvy. The user is a few hundred miles away so I did not have the freedom to play with her. Someone saw something similar or of what should go in the IP address section? I deleted his account out of BES and then put it back on, and said the State is Initializing. Any help would be greatly appreciated I already spent six hours on the test. The rest of the phone works, I think he said that the other phone is still on, but with another carrier.

  Please take a few minutes to read my plea.

  Josh

  Follow this link

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB13458

• Erase data blackBerry Smartphones BB9900 problem is, the restored data to office, work - can receive e-mails, do not send

  Had problems after synchronization and backup, 9900 wouldn't restart, was able to complete wipe through restorative local mobile (Brisbane, Australia).

  restore all data desktop, everything works, receive/send txt, phone.

  receive emails, can not answer or create new messages.

  Message: 'no message service set up, you will be directed to the configuration wizard to configure an e-mail account. fact that then 'check updates'

  then ask name Blackberry user Id (email address) I entered

  then Blckberry ID password I grabbed what I thought was correct.

  I used the same password I use for the BB9900, but is not accepted, and continues to ask for ID and password, I saw that if the BB has been "erased" which a new ID? Password must be registered. Tried to register again, would not.

  I stil have a Torch 9800, I used as a phone, which still works without problem ID/password for backup.

  What can I do with the Bold 9900 so he could leave e-mail send/reply.

  Thank you

  Hello

  Coussona1943 wrote:

  I used the same password I use for the BB9900

  If by that, you mean your device lock password, these powers are separated. ID of BB is the way that you associate your BB to BB - VRD and contains accreditation is very clean, which are separate from your password locking device, your credentials from the account of electronic mail and all other things.

  It seems that you do not know your credentials BBID, forcing you to reset the password:

  • KB28685 How to reset the BlackBerry ID password by using the password recovery question

  Note carefully that the reset password email is not, for reasons of security, delivered to your BB... so you will need to access non - BB to the e-mail account associated with your BB ID.

  Good luck!